---
description: Learn more about ContactPigeon price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ContactPigeon Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [ContactPigeon](/software/168153/contactpigeon)

# ContactPigeon

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> Customer engagement, personalization and automation features that work to attract, retain, and grow sales for retailers.
> 
> Verdict: Rated **5.0/5** by 286 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ContactPigeon?

ContactPigeon enables eCommerce stores and B2C businesses to engage, retain, and grow customers with unique insights into visitor behaviors, automation flows, and personalized recommendations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 286 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ContactPigeon
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Pricing based on volume of customer profiles.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Greek
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more

## Features

- A/B Testing
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Contact Management
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Drip Campaigns
- Email Marketing
- Email Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Optimization
- Multi-Channel Marketing
- Personalization
- ROI Tracking
- Reporting/Analytics
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor
- Website Visitor Tracking

## Integrations (8 total)

- Adobe Commerce
- BigCommerce
- Meta for Business
- Shift4Shop
- Shopify
- Volusion
- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.com.au/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.com.au/directory/6/marketing-automation/software)
- [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software)
- [Customer Data Platform Software](https://www.capterra.com.au/directory/31334/customer-data-platform/software)

## Alternatives

1. [Constant Contact](https://www.capterra.com.au/software/31898/constant-contact) — 4.3/5 (2924 reviews)
2. [Brevo](https://www.capterra.com.au/software/132996/brevo) — 4.6/5 (3463 reviews)
3. [Gmail](https://www.capterra.com.au/software/202338/gmail) — 4.8/5 (13421 reviews)
4. [Mailchimp](https://www.capterra.com.au/software/110228/mailchimp) — 4.5/5 (17616 reviews)
5. [MailerLite](https://www.capterra.com.au/software/136603/mailerlite) — 4.7/5 (2266 reviews)

## Reviews

### "Trustworthy team and a good platform for managing campaigns in one place." — 5.0/5

> **Vassilis** | *21 May 2026* | Tobacco | Recommendation rating: 10.0/10
> 
> **Pros**: ContactPigeon gives us one place to manage emails, automations, push notifications, and pop-ups, which has made our customer communication easier to organize. The team is supportive and always there when we need assistance. The platform has played a key role in boosting our sales and revenue since March 2023. Generally, we are satisfied with the platform and the features that it provides us with, and we want to explore ContactPigeon’s new feature, Menura AI.
> 
> **Cons**: We don’t have anything negative to mention, just the occasional lag of the platform, but it’s insignificant.

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### "A strong automation platform for ecommerce lifecycle marketing" — 5.0/5

> **Ventsislav** | *17 March 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: ContactPigeon has been a very effective platform for managing lifecycle marketing across several ecommerce brands we work with. The system allows us to set up behavioral automations like abandoned cart recovery, browse abandonment flows, and personalized product recommendations that run continuously in the background.
Another advantage is the ability to combine multiple engagement channels, including email, push notifications, and onsite pop-ups. This helps brands stay connected with customers both during their browsing session and after they leave the site.
We also appreciate the flexibility of tools like landing pages and onsite messaging, which allow marketing teams to launch campaigns quickly without relying on developers. Overall, it helps retailers turn anonymous visitors into subscribers and create structured customer journeys that support retention and repeat purchases.
> 
> **Cons**: The only minor issue we have noticed relates to reporting when different currencies are involved. Occasionally, euro and leva values can appear together in the revenue reports, which may require a quick manual clarification when reviewing performance.

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### "A great partner helping us with our domestic and international accounts" — 5.0/5

> **Vasileios** | *18 March 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Cart and browse recovery flows are easy to set up and effective. The dynamic coupon pop-ups are useful for growing our subscriber base. One feature we use a lot is custom landing pages. The platform gives us the possibility to personalize it, which in turn creates a more tailored experience for the visitor.
> 
> **Cons**: All in all, t’s been very smooth, we’ve seen great results, however some more advanced implementations require guidance from the team.

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### "Strong platform for personalized marketing at scale" — 5.0/5

> **Dimitris** | *30 April 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: We’ve been using ContactPigeon across three different accounts, and the experience has been positive in general. The automated sequences help us stay relevant, top-of-mind, and hyper-personalized, something very important for us and our client base. Segmentation is also quite useful, and we regularly create different audiences depending on buying patterns. We also use it for newsletters and landing pages, with the platform covering all our needs.
> 
> **Cons**: As a whole, the experience has been great, but the only downside is that some technical implementations take time.

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### "A reliable engagement platform that steadily supports our marketing" — 5.0/5

> **Alex** | *4 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using the ContactPigeon platform for many years now, since 2026. Our main channels and campaigns included email automations, newsletters, push notifications (both automated and one-off), and on-site pop-ups. The automation workflows help us stay in touch with customers, and the platform’s features generate a lot of our revenue. Abandoned cart emails and reactivation campaigns perform especially well for us.
> 
> **Cons**: The platform can be a little tricky in the beginning, and you need to give it some time if you want to use more advanced features.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/168153/contactpigeon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/168153/ContactPigeon/> |
| en-AE | <https://www.capterra.ae/software/168153/contactpigeon> |
| en-AU | <https://www.capterra.com.au/software/168153/contactpigeon> |
| en-CA | <https://www.capterra.ca/software/168153/contactpigeon> |
| en-GB | <https://www.capterra.co.uk/software/168153/contactpigeon> |
| en-IE | <https://www.capterra.ie/software/168153/contactpigeon> |
| en-IL | <https://www.capterra.co.il/software/168153/contactpigeon> |
| en-IN | <https://www.capterra.in/software/168153/contactpigeon> |
| en-NZ | <https://www.capterra.co.nz/software/168153/contactpigeon> |
| en-SG | <https://www.capterra.com.sg/software/168153/contactpigeon> |
| en-ZA | <https://www.capterra.co.za/software/168153/contactpigeon> |

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