--- description: Learn more about Digitail price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Digitail Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Digitail](/software/167764/digitail) # Digitail Canonical: https://www.capterra.com.au/software/167764/digitail Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/167764/digitail?page=2) > Digitail is the AI-native, all-in-one platform for modern veterinary clinics, helping 10,000+ teams work smarter and get home on time. > > Verdict: Rated **4.7/5** by 92 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Digitail? Digitail is the leading AI-native, all-in-one software for vet clinics, trusted by 10,000+ teams to work smarter, see 2× more patients, and get home on time with 15+ AI tools and 30+ integrations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 92 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digitail - **Location**: Iasi, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $289.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Starting at $289 (USD) per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Scheduling - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - E-Prescribing - EMR/EHR - Inventory Management - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Treatment Planning ## Integrations (16 total) - FetchIt - Google Calendar - Google Maps - Greenline - Inventory Ally - Kumba AI - Okta - ReviewTrackers - SendGrid - Stripe - Stripe Billing - Talkatoo - Text Blaze - TypingDNA Verify 2FA - VetPay ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.capterra.com.au/directory/30617/veterinary/software) ## Alternatives 1. [ezyVet](https://www.capterra.com.au/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 2. [DaySmart Vet](https://www.capterra.com.au/software/133166/DaySmart-Vet) — 4.6/5 (283 reviews) 3. [Instinct Science](https://www.capterra.com.au/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 4. [Covetrus Pulse](https://www.capterra.com.au/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 5. [Shepherd](https://www.capterra.com.au/software/172485/shepherd-app) — 4.7/5 (87 reviews) ## Reviews ### "DIGITAIL ROCKS\!" — 5.0/5 > **Christopher** | *21 April 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: It makes us so much more efficient that we are able to see more patients in a day without being overwelmed > > **Cons**: It's not built for boarding (we have a large Pet Resort in addition to our hospital) BUT they did give us a workaround which works great. > > Top Notch\! I actually submitted a ticket today and they had my issue resolved in less than 15 minutes. My Lead CSR had a completely different issue the other day and it was resolved in 5 minutes ----- ### "Overall Good Software Transition" — 4.0/5 > **Heather** | *1 April 2026* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: It has a lot of features in one bundled product. Therefore we don't need to have separate company for an app, texting, AI etc. > > **Cons**: The inventory module could be improved has far adding reorder points and reorder amounts. Also the reporting module could be better. > > Overall our experience has been positive. There have been some difficulties or bugs that have occurred but it is encouraging that changes/updates are continually being made. ----- ### "Admin Manager" — 2.0/5 > **Nancy** | *1 May 2025* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: The beginning when I had hope that it was going to be a great new system for our organization, with plenty of support. > > **Cons**: Customer service has been absolutely dreadful. It is sometimes days before we hear back on an issue and some of them we are still waiting to be resolved for weeks. We have several serious issues i.e., cannot add or change client addresses, none of our client's open balances transferred over from our old HIPPO software which means $1000's of lost revenue. System is overall clunky and some tasks require multiple clicks before you get to what you need. This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support. > > Very unhappy with the software program and the lack of proper and timely support. ----- ### "Extremely Versatile, Full of Bonus Features, Best All-Around Vet Software\!" — 5.0/5 > **Anne** | *8 April 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: I love Digitail's accessibility via tablet and phone, which is what I use the most o house calls. I also love the ability to store digital files in their cloud that owners can access via link instead of having to email huge files. I also love the client facing app where owners can access their pet's records and if traveling, other digitail vets can too. > > **Cons**: There are a few things I can not move, like the chat bot and announcement tabs. Sometimes they are in the way and I have to turn the phone sideways to get them out of they way. It should be a choice if the user wants it in the menu or easy access. > > A+ I am glad I chose Digitail as my software. I had used Woofware at VCA, Avimark, Covetrus pulse, EazyVet and Banfield's soft ware. I loved the Shepherd software interface and invoice/flow task board/medical record combining but ultimately I chose Digitail because of the client facing app, telemedicine - virtual lobby and mapping for mobile house calls. It is also very easy to document client interactions and they can also interact and request appointments through the app. ----- ### "Great for mobile practices\!" — 5.0/5 > **Kaitlynn** | *17 April 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Digitail keeps everything streamlined and accessible, which is especially important for a mixed animal mobile practice. Scheduling, medical records, client communication, and payments all live in one place, and the interface is intuitive for both our team and our clients. The online booking and client app have made it easier for pet owners to stay connected and engaged in their pet’s care, and we’ve been able to provide clear estimates and communication without adding extra steps to our workflow. The support team has always been extremely responsive and helpful, which has made a big difference as we’ve gotten up and running. > > **Cons**: Like most platforms, there are occasional limitations with customization and certain workflows that could be more flexible, especially for a mobile or non-traditional practice model. Forms could benefit from additional customization and a more modern feel, but they are currently functional and straightforward to use. > > Overall, our experience with Digitail has been very positive. It supports a modern, client-centered approach to care and helps us stay organized and connected while working in the field. It’s been a strong fit for our workflow and has improved both our internal efficiency and the client experience. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/167764/digitail?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/167764/digitail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data