---
description: Learn more about Dynamics Telephony price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dynamics Telephony Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Dynamics Telephony](/software/167366/dynamics-telephony)

# Dynamics Telephony

Canonical: https://www.capterra.com.au/software/167366/dynamics-telephony

> Dynamics CRM embedded sales dialer, click-to-dial, screen pop and advanced features for any phone system. Only for Dynamics CRM.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dynamics Telephony?

Dynamics CRM users looking: to speed up outbound calling; give better customer service on inbound; or automate call center processes around telephony.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dynamics Telephony
- **Founded**: 2014

## Commercial Context

- **Starting Price**: EUR 15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Includes install, one-to-one training \& setup for first user.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Available Countries**: Ireland

## Features

- Call Monitoring
- Reporting/Analytics
- VoIP

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)

## Alternatives

1. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (858 reviews)
2. [VoIP.ms](https://www.capterra.com.au/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [CallHippo](https://www.capterra.com.au/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [Google Voice](https://www.capterra.com.au/software/210592/voice) — 4.5/5 (716 reviews)

## Reviews

### "high efficiency increase - Dynamics Telephony is covering all professional customer service needs." — 5.0/5

> **Stephan** | *25 September 2017* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: userfriendly tool makes life easier: the interface is perfectely integrated into Microsoft Dynamics CRM user Interface
> 
> **Cons**: it is not yet really known in the german speaking market \& a bit of know how is needed to get started.
> 
> by implementing the software at our customer site in the professionell customer service we could significantly increase efficiency, make life for agents easier and increase the quality of customer interactions remarkably.

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### "The individual at Dynamics Telephony work very hard to satisfy and accommodate our every need-thanks" — 4.0/5

> **Jamie** | *25 September 2017* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Dynamics Telephony integrates with our phone system really well. The seamless integration assists our Sales Team to carryout their day to day job with ease.
> 
> **Cons**: Customising the initial setup to meet our preferences was a steep learning curve, not having hands on experience with Dynamics 365. Dynamics Telephony worked alongside myself to meet all the criteria we where looking for in a phone system integration tool.
> 
> We could continue to use are existing phone system without investing in a new solution for our Sales team.

## Links

- [View on Capterra](https://www.capterra.com.au/software/167366/dynamics-telephony)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/167366/Dynamics-Telephony/> |
| en-AE | <https://www.capterra.ae/software/167366/dynamics-telephony> |
| en-AU | <https://www.capterra.com.au/software/167366/dynamics-telephony> |
| en-CA | <https://www.capterra.ca/software/167366/dynamics-telephony> |
| en-GB | <https://www.capterra.co.uk/software/167366/dynamics-telephony> |
| en-IE | <https://www.capterra.ie/software/167366/dynamics-telephony> |
| en-IL | <https://www.capterra.co.il/software/167366/dynamics-telephony> |
| en-IN | <https://www.capterra.in/software/167366/dynamics-telephony> |
| en-NZ | <https://www.capterra.co.nz/software/167366/dynamics-telephony> |
| en-SG | <https://www.capterra.com.sg/software/167366/dynamics-telephony> |
| en-ZA | <https://www.capterra.co.za/software/167366/dynamics-telephony> |

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