Hub

by Pancentric Digital

Who Uses Hub?

Perfect for any size business, whether you're SME or a global enterprise looking to improve internal comms & operational efficiency. Particularly well suited to multi-site, multi-brand organisations.

What Is Hub?

Discover one of the most cost-effective intranets on the market, with free automatic upgrades & full access to all features out-of-the-box. Used by big brands worldwide, The Hub streamlines your internal processes to make gathering, sharing & managing content effortless. Say 'Goodbye' to clunky document stores, & 'Hello' to a visually engaging intranet.

Champion targeted comms & collaboration, personalise user experiences, & create multi-site intranets with custom branding, navigation & content

Hub Details

Pancentric Digital

https://www.pancentric.com/platforms

Founded 2003

Hub Software - Welcome to The Hub
Hub Software - Example Departmental Resource Page - showcasing visual links to sub-pages, links to external systems, interactive polls, department contact list, file attachments and more
Hub Software - Example Hub News Article - showcasing user Likes & Comments, image galleries, interactive poll, links to additional pages, etc
Hub Software - Hub Contacts Directory, with built-in search functionality and customisable filters, plus interactive user profiles
Hub Software - Trusted by large brands around the world
Hub Software - Welcome to The Hub - thumbnail
Hub Software - Example Departmental Resource Page - showcasing visual links to sub-pages, links to external systems, interactive polls, department contact list, file attachments and more - thumbnail
Hub Software - Example Hub News Article - showcasing user Likes & Comments, image galleries, interactive poll, links to additional pages, etc - thumbnail
Hub Software - Hub Contacts Directory, with built-in search functionality and customisable filters, plus interactive user profiles - thumbnail
Hub Software - Trusted by large brands around the world - thumbnail

Compare Hub with similar products

Starting price

N/A
N/A
USD 10.00/month
USD 11.99/month

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Hub deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based

Training

  • Live Online

Hub Features

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

View full list of Collaboration Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Portal
  • Feedback Management
  • File Management
  • File Sharing
  • Forms Management
  • Forum / Discussion Board
  • Knowledge Management
  • Live Chat
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Version Control
  • Workflow Management

View full list of Digital Workplace Software

  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Benchmarking
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Customisable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Reward Programs
  • Engagement Tracking
  • Feedback Management
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Mobile Access
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • Visual Analytics

View full list of Employee Engagement Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Directory
  • Employee Onboarding
  • Employee Portal
  • Engagement Tracking
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Video Conferencing
  • Workflow Management

View full list of Internal Communication Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • File Management
  • File Sharing
  • Forum / Discussion Board
  • Live Chat
  • Meeting Management
  • Mobile Alerts
  • Multi-Language
  • Newsletter Management
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Role-Based Permissions
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Video Conferencing
  • Workflow Management

View full list of Internal Communications Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Blogs
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Templates
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • File Management
  • File Transfer
  • Forum / Discussion Board
  • Knowledge Base Management
  • Live Chat
  • Multi-Language
  • Online Forums
  • Personalization
  • Policy Management
  • Private Network
  • Projections
  • Real Time Notifications
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Wiki
  • Workflow Management

View full list of Intranet Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Calendar Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Content Library
  • Content Management
  • Customisable Branding
  • Customisable Forms
  • Customizable Templates
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Communities
  • Employee Portal
  • Event Calendar
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Forms Management
  • Forum / Discussion Board
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Real Time Notifications
  • Real-Time Chat
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Unified Directory
  • Version Control
  • Workflow Management

View full list of Portal Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Management
  • Content Management
  • Customisable Branding
  • Data Import/Export
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Forum / Discussion Board
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Progress Tracking
  • Project Management
  • Projections
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Workflow Management

View full list of Team Communication Software

Hub Alternatives

More Hub alternatives

Hub Reviews

Read all reviews

Overall rating

4.2/5

Average score

Ease of Use 3.9
Customer Service 4.5
Features 4.3
Value for Money 4.2

Review software

Share your experiences with other software buyers.

Write a Review!
Gisela L.
PSA
Consumer Services, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/10/2020

"Excellent tool!"

Comments: Very pleasant!

Pros: We love the Hub because it helps us keep connected among the different branches of the organization despite the physical distance.

Cons: At the beginning we did not know how to connect with GSuite, but we solved it pretty quickly.

  • Reviewer Source 
  • Reviewed on 12/10/2020
Amber W.
Director of Marketing
Capital Markets, 501-1,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/08/2020

"Great product at a great price"

Pros: The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.

Cons: While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.

  • Reviewer Source 
  • Reviewed on 27/08/2020
Helen N.
Internal Communications Executive
Facilities Services, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 15/04/2020

"The good, the bad and the ugly"

Comments: I am beginning to see more of the benefits now I am using it more

Pros: It can be relatively easy to upload and edit certain items.

Cons: I wish it was more dynamic and had a better design

Vendor Response

by Pancentric Digital on 16/04/2020

Hi Helen, thanks for your review.
We're glad you're starting to see the benefits of The Hub.

We'd love you to get the most out of your intranet, so that you can really maximise the features you're using. One of our consultants is available for a chat or some quick training to show you some examples of how you can easily create slick, modern designs across your Hub, i.e. within your page and community themes, carousel images, folder icons etc.

We'd be more than happy to run a consultancy or training session with you to help you get to grips with The Hub's many features, and how you can utilise them to your advantage and really drive engagement by creating content that is fun, useful and looks great.

If you have any issues or just a question, you can always contact our support team on [email protected] who will be happy to help.

Thanks again for the review.
Clare

  • Reviewer Source 
  • Reviewed on 15/04/2020
Jess E.
Community Manager
Research, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 01/09/2020

"A really useful tool"

Comments: I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop. I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July. Including the whole process of demos, questions and comparisons to other providers, the signing of the contract, the build and the training, it was ready to be rolled out to the whole company on 16th August, which I was very satisfied with.

Pros: It's very easy to use, straight out of the box. You don't need to have a background in IT to be able to build the site as everything is very logical and therefore start to end is very quick.
A main selling point for me was the ability to have different interfaces ("communities") for different user types and also the ability to book meeting rooms - these were two functions that set Pancentric apart from other providers for me.
It is also easy to add-on new users at any time as you are paying for a range of users, whereas other providers I looked at meant you had to go through their support to add a new user as you paid for each individual

Cons: The tools are a little clunky for editing text. It would be great if they had the formatting paint brush, like in Word, where you can easily copy other formats, as the Themes setting doesn't always work as it should.
The containers of the home page are set widths, and so although you can display anything you like and the options are good, the dimensions and layout are restricted.
There is no live chat or individual tagging function, but this is in development.
I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.

  • Reviewer Source 
  • Reviewed on 01/09/2020
David F.
COO
Computer & Network Security, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/04/2020

"Hub"

Comments: A good partner to work with

Pros: We find the product very flexible and can input into the road map. We use it as a collaboration tool with our customers and we can brand it individually for them.

Cons: You do need some training to get up and running, but it is pretty intuitive once you understand the solution structure

Vendor Response

by Pancentric Digital on 15/04/2020

Hi David.
Many thanks for your review. Great to hear you love the features and flexibility of the Hub, especially the customisable branding for each intranet environment.

We understand that intranet training can sometimes be a bit of a pain because it takes up a little time, but we're glad you've found it useful and been able to maximise your Hub because of it.

If you have any ideas for any enhancements, just drop us a line on our Client Hub and we'll see if we can get them in our development pipeline :)

Thanks again for the review - very much appreciated.
Clare

  • Reviewer Source 
  • Reviewed on 14/04/2020