--- description: Learn more about ClassSwap price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClassSwap Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Pilates Studio Software](/directory/30966/pilates-studio/software) > [ClassSwap](/software/167268/classswap) # ClassSwap Canonical: https://www.capterra.com.au/software/167268/classswap Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/167268/classswap?page=2) > An affordable, fully customisable Pilates studios management system that provides class swap facilities and full client management. > > Verdict: Rated **4.9/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ClassSwap? Pilates and fitness Studios ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 47 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Sunsell - **Location**: Lightwater, UK - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: ClassSwap offers a free trial for 9 weeks, after which it is available on monthly and annual subscriptions, details of which are outlined below- ClassSwap Essential - $15 per month or $150 annually ClassSwap FullPack - $24 per month or $2400 annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Algeria, Angola, Australia, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia and 38 more ## Features - Attendance Tracking - Billing & Invoicing - Calendar Management - Class Scheduling - Client Portal - For Yoga/Pilates Studios - Marketing Automation - Membership Management - Online Booking - Online Payments - Point of Sale (POS) - Staff Management ## Integrations (1 total) - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Pilates Studio Software](https://www.capterra.com.au/directory/30966/pilates-studio/software) ## Related Categories - [Pilates Studio Software](https://www.capterra.com.au/directory/30966/pilates-studio/software) - [Yoga Studio Software](https://www.capterra.com.au/directory/30755/yoga-studio/software) ## Alternatives 1. 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[WellnessLiving](https://www.capterra.com.au/software/145039/wellnessliving) — 4.4/5 (605 reviews) ## Reviews ### "Comprehensive and great value for money" — 5.0/5 > **Verified Reviewer** | *17 February 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, comprehensive options, saves massive amounts of time > > **Cons**: there are no cons I can think of, everything works just great > > Customer service is outstanding ----- ### "Fantastic Site for Pilates studio owners and teachers" — 5.0/5 > **Catheryn** | *10 March 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ability to customise items to your business, such as how much notice clients have to cancel or take up a swap, how long before the swaps expire is a huge plus as instructors in the Pilates and fitness world vary greatly in how they work and organise bookings. You can also decide class compatibilities to avoid students taking up places in unsuitable classes, which avoids an important pitfall. Another huge plus is the independence given to students in swapping their own classes, and taking up available spaces. Class Swap allows unfilled places to only go online the week before, giving the instructor a chance to fill the place. If a place is cancelled by another student, students may opt to receive swap alerts, which conveniently notify them that a place is available in a particular class they are interested in. > > **Cons**: The product is continually improved and developed so I felt the features were continually up to date. > > Absolutely excellent and prompt customer support; Class swap was a lifeline during the pandemic and national lockdowns when they supported our business through continual change, and their services were a very large part of helping us keep our classes going. Going back to when we first started using the service, it provided a modern, convenient and easy way for us to facilitate ----- ### "ClassSwap review" — 5.0/5 > **Christine** | *7 October 2018* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Really easy for clients to use this to change to another if they can't make a class without bothering the instructor\! Clients are happy. > > **Cons**: Must check class numbers the day before class with enough time to contact any client who has previously swapped into a class which has just become full. > > Clear instructions. Good customer service from ClassSwap. ----- ### "Wish I had started using this sooner\!" — 5.0/5 > **Jaime** | *2 March 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: With some support I found it quite stress free to set up and was impressed how customisable it is, from being able to use your logo, blending in with company colours, to being able to control class level swaps. I think it's great that there are 2 different packages to fit into whether you are a lone teacher or a studio with multiple teachers and more complex needs. I'm using the 'essential package' as I work alone and this is perfect and an affordable option for me. Even the clients that were concerned about not understanding how to use the system, have been able to use it successfully and with ease without my support. I have received some very positive feedback on how easy they are finding it to use, and that it is convenient for them to make their own swaps rather than having to contact me. It has already saved me so much admin time, so I can spend more time on lesson planning and enjoy more free time in the afternoons and evenings. > > **Cons**: There is really very little to list here. The only thing I have found so far is that I still need to use a paper register as well. I work from village halls in a rural area so I cannot access the internet to use the register on the software until I get home (not Class Swap's fault). If I could access the register on the software whilst at the halls I'm still not sure if I could do without the paper register as I log my lesson plan numbers on it under each date for each class, so that I can refer back to the lesson plans for specific dates should I need to. This is a very minor thing though\! > > I have been so impressed with the customer service and support in setting up the system, it is really refreshing to receive such good service, as this is sadly lacking so often these days. From affordability, ease of set up, ease of use, client satisfaction, reducing admin time, great customer service and support - class swap is covering it all. ----- ### "Class Swap for small private Pilates business - owner/teacher" — 4.0/5 > **Caroline** | *20 August 2018* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The basic version is very affordable and it feels as if a huge administrative load has been removed. It literally saves me at least 1 hour every day and even more at the start of term. It has removed the need for clients to contact me - email, text, messenger, what's app, phone - with cancellation of classes and requests for catch up classes. Clients have control of their bookings and can cancel and rebook as necessary. Most clients love it too. They are notified immediately a mat becomes available - which is so much quicker/reliable than waiting for me to check the lists and email them. > > **Cons**: I felt it was not that intuitive when I started using it and modifications are still made from time to time which throws me. It does take a while to get used to, but customer support is very good at following up queries and sorting out any glitches. Some clients don't seem to want to use it. Out of 90 clients, I probably have to do the online cancellations and class swaps for 5 people who just can't seem to work out how (or be bothered) to use it. > > After the first 2 months everything settled down as I became more familiar with the website and how to navigate it . Now I find it easy to manage my classes/clients on the site. I would not go back to producing my class lists (12 per week) and doing all the class swaps manually again. It saves me masses of time\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/167268/classswap?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/167268/classswap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data