---
description: Learn more about ShipHero price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ShipHero Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [ShipHero](/software/166930/shiphero)

# ShipHero

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> ShipHero is a warehouse management system helping eCommerce brands and 3PLs streamline warehouse operations and shipping processes.
> 
> Verdict: Rated **4.3/5** by 89 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ShipHero?

eCommerce brands, 3PL providers, warehouse operators, and logistics companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 89 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShipHero
- **Location**: Garnerville, US
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact us to request a personalized demo \&amp; quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Client Management
- Delivery Management
- Forecasting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Mobile Access
- Order Fulfillment
- Order Management
- Order Tracking
- Purchase Order Management
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Supplier Management
- Third-Party Integrations
- Warehouse Management

## Integrations (24 total)

- Adobe Commerce
- BigCommerce
- Brightpearl
- FedEx Ship Manager
- FirstMile
- FlavorCloud
- Flxpoint
- Global-e
- Inventory Planner
- Klaviyo
- Make
- Managed WooCommerce
- NetSuite
- Order Desk
- Pipe17

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software)

## Related Categories

- [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software)
- [Barcode Generator Software](https://www.capterra.com.au/directory/10051/barcoding/software)
- [Warehouse Management Systems](https://www.capterra.com.au/directory/30005/warehouse-management/software)
- [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software)
- [Shipping Software](https://www.capterra.com.au/directory/30104/shipping/software)

## Alternatives

1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2073 reviews)
2. [Fishbowl](https://www.capterra.com.au/software/123794/fishbowl) — 4.2/5 (1132 reviews)
3. [Easyship](https://www.capterra.com.au/software/170399/easyship) — 4.4/5 (288 reviews)
4. [ShipStation](https://www.capterra.com.au/software/155621/shipstation) — 4.6/5 (961 reviews)
5. [Stamps.com](https://www.capterra.com.au/software/90069/stamps-com) — 4.4/5 (923 reviews)

## Reviews

### "ShipHero: Efficient Fulfillment with a Steep Learning Curve" — 5.0/5

> **Arturo** | *3 March 2025* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: People like ShipHero most for its automation, real-time inventory tracking, and seamless shipping integration, which simplify fulfillment and improve efficiency.
> 
> **Cons**: People like least about ShipHero its complex setup, steep learning curve, and limited customization options without developer support.
> 
> Overall, ShipHero offers a powerful, efficient solution for order fulfillment and inventory management, but its complex setup and learning curve may be challenging for some users.

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### "Good product" — 3.0/5

> **Mandie** | *17 February 2025* | Arts & Crafts | Recommendation rating: 8.0/10
> 
> **Pros**: Simple platform with an easy-to-use interface.
> 
> **Cons**: Not much, maybe the streamlining could be improved.

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### "ShipHero The Hero?" — 5.0/5

> **Rosie** | *21 February 2025* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: They are affordable, reliable and just the best they can be.
> 
> **Cons**: I found that some fees were a little pricey for what you are getting but saying that if they are providing what you need them to do then does it really matter\!?
> 
> My experience with ShipHero has been pleasant. I don’t really have a negative thing to say about them other than they are maybe a little pricey but only if you make it. I have found that you can get cheaper quotes etc but do your research.

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### "Cloud-based service overall extremely positive" — 5.0/5

> **Joshua** | *4 March 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: The fact that it is cloud-based and the support system is very helpful
> 
> **Cons**: The fact that it is cloud-based during the internet outage we had recently a localized system might have come in handy but that was the only negative about it's use.
> 
> Overall extremely satisfied. I've used many similar systems over the years.

-----

### "Our ShipHero Experience" — 5.0/5

> **James** | *10 February 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: When my team and I first started using ShipHero, we were struggling with inventory tracking and order fulfillment errors. Managing stock across multiple sales channels felt like a nightmare. After switching to ShipHero, things changed dramatically. The real-time inventory tracking helped us stay on top of stock levels, and the automated picking and packing system reduced errors significantly.
> 
> **Cons**: There was a learning curve, and we had to spend some time getting used to the system. But once we got past that, it’s been smooth sailing. Customer support has been helpful, though response times can sometimes be a bit slow when we need urgent assistance
> 
> Overall, ShipHero has been a game changer for our business. If you’re running an e-commerce store and need a reliable fulfillment and inventory management system, I’d definitely recommend giving it a shot

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## Links

- [View on Capterra](https://www.capterra.com.au/software/166930/shiphero)

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