Who Uses Innago?

Independent landlords, property managers, rental management companies, and residential property management companies.

What Is Innago?

Innago is a free, easy-to-use property management software solution, designed to save you time & money.

Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem.

Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

Innago Details

Innago

http://innago.com

Founded 2016

Innago Software - 1
Innago Software - 2
Innago Software - 3
Innago Software - 4
Innago Software - 5
Innago Software - 1 - thumbnail
Innago Software - 2 - thumbnail
Innago Software - 3 - thumbnail
Innago Software - 4 - thumbnail
Innago Software - 5 - thumbnail

Compare Innago with similar products

Starting price

N/A
USD 280.00/month
USD 50.00/month
N/A

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Innago deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Innago Features

  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Calendar Management
  • Channel Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Reporting
  • Invoice Management
  • Lead Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • Self Service Portal
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Vacancy Management
  • Website Management
  • Work Order Management

View full list of Property Management Software

  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Client Portal
  • Commercial Property Management Software
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Check
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Financial Management
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Self Service Portal
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management

View full list of Real Estate Property Management Software

Innago Alternatives

More Innago alternatives

Innago Reviews

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.8
Customer Service 4.9
Features 4.7
Value for Money 5

Review software

Share your experiences with other software buyers.

Write a Review!
Alicia M.
Vice President
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/09/2020

"Saved my company hundreds of dollars thus far"

Comments: Awesome

Pros: Innago is convenient, easy to use, and FREE for landlords! My company has over 130 rent to own homes, and we were stuck in the stone age of technology. Innago made it possible for my company to accept payments online from our clients. Not all of our clients have taken advantage of of this option but over 20+ have. All my the tenants whom have tried it, love it as well. It's made getting rents on time easier and has saved us hundreds in fuel by limiting our travel for collections. [SENSITIVE CONTENT HIDDEN] is amazing at helping navigate the site and is always responsive. Thanks [SENSITIVE CONTENT HIDDEN]!

Cons: No complaints, I love Innago. Best affordable software

Vendor Response

by Innago on 09/12/2020

We appreciate the review, Alicia. Glad we could help!

  • Reviewer Source 
  • Reviewed on 19/09/2020
Carter K.
Owner
Real Estate, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/10/2020

"Innago review"

Comments: At first I had a hard time due to the fact I never had any computer training. Now that I learned to use the app is not hard a all. The support is hand down the best I have ever experienced. I was having issues with my lease templates. I emailed [SENSITIVE CONTENT HIDDEN] at 9 PM with the problem. They set everything up for me and was posted on the app at 12 AM. All my apartments are college rentals (West Virginia University). I have parents telling me all the how much they love the app. I have not had one complaint about the fees charged for payments. Overall all I think it a great software.

Pros: Price. The support. If I'm walking around my units and some stops me to give me a check or cash. I can open the app on my phone to record the rent. Then I just drop it off at my bank on the way home. I like that each tenants email and phone number is available to view on the app.

Cons: Need a shortcut to access that app for owners (It's coming soon I hear).

Vendor Response

by Innago on 09/12/2020

Thanks for the review, Carter! We're glad you've had a great experience with your account rep. And good news - our app for landlords is on the roadmap for 2021, so be on the lookout!

  • Reviewer Source 
  • Reviewed on 24/10/2020
Tim A.
COO
Real Estate, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/04/2021

"Fantastic software and super responsive team"

Comments: Innago is a very simple solution that manages all the aspects of your real estate rental. We love it!

Pros: Innago is fantastic out of the box for 99% of users. We had a few complexities that no software handled at the time and, after a few conversations with [SENSITIVE CONTENT HIDDEN], the changes were made and we had them implemented. This is truly a development team that cares about its customers and is willing (and even better, ABLE) to make the changes that keep this product evolving into an ever-better one.

Cons: As I mentioned, any changes that we asked for were considered and, if possible, implemented. There is nothing not to like.

Vendor Response

by Innago on 28/04/2021

Thanks Tim, you're the man! We're glad we've been able to provide your suggested improvements, but also grateful for the suggestions. Like many other landlords, you've helped make Innago better ;)

  • Reviewer Source 
  • Reviewed on 27/04/2021
Stephanie H.
Owner/operator
Real Estate, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/04/2021

"Customer Service is on point"

Comments: Customer service has been very good and responsive. Tenants seems to find the software easy to use.

Pros: Integration was simple and software is easy for tenants. Customer service is always quick and helpful.

Cons: There are bugs in the software that are user facing, while they are resolved quickly it seems there needs to be further testing before deploying new features.

Vendor Response

by Innago on 09/04/2021

Thanks for the review, Stephanie! We're always working hard to root out bugs. Some scenarios can be difficult to test for, but we'll keep working hard to add to our test kit so we can give you an even better experience.

  • Reviewer Source 
  • Reviewed on 06/04/2021
Jonathan P.
Property
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/03/2021

"Great Property Management Software"

Comments: Positive experience, I like having a centralized location for income and expenses

Pros: The software is comprehensive and allows you to do a lot of things such as setting up tenants in apartments, setting up different contracts and when they start for the same apartment, sending tenants invoices for bills and reminders when they forget to do so, having mobile apps, and more

Cons: There is a slight learning curve to using the interface but is easy enough to be learned by anyone

Vendor Response

by Innago on 17/03/2021

Thanks for the review Jonathan!

  • Reviewer Source 
  • Reviewed on 11/03/2021