15 years helping Australian businesses
choose better software

What Is BILL?

BILL (NYSE: BILL) is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster.

Who Uses BILL?

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.

BILL Software - BILL provides both desktop and mobile applications so your team can review invoices and send payments on-the-go.
BILL Software - BILL’s central dashboard makes it easy to see your upcoming bills, invoices, and ingoing and outgoing payments.
BILL Software - BILL automatically pulls in bills via your email and gets the process started for you. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.
BILL Software - Easily review the status of your invoices from your overview screen to get a bird’s eye view of your tasks.
BILL Software - BILL automatically pulls in information from your invoices to help automate your AP process.

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Reviews of BILL

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
3.8
Features
4.1
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kavindu Githsara
Kavindu Githsara
System Specialist in Sri Lanka
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Efficiency at its finest with Bill.com

5.0 11 months ago

Comments: Overall, Bill.com has been a valuable asset for our organization. Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.

Pros:

As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.

Cons:

A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.

BILL Response

10 months ago

Kavindu, your comment made our day! We will share this with our product team, who always enjoy hearing positive feedback.

James
Controller in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

BILL Master

4.0 2 months ago New

Comments: I would not be at my current role without BILL because I would not be able to manage the entire AP, AR, and accounting functions without it. It's a must-have!

Pros:

BILL allows me as a controller to cut down on headaches and time spent with paper documents and old processes. BILL is an automation tool for the future that allows an AP clerk to 10x their productivity.

Cons:

BILL is fairly expensive, but it is not an all-in-one solution to you must use it as an integrated solution although it often tops the price of the solutions its integrated into.

BILL Response

last month

Thank you James for your positive feedback! We are thrilled to hear that our BILL software has sped up productivity for you. We will pass along your feedback on cost-effectiveness. We always want to hear what works and what will make your experience better.

Jacquie
Project Manager in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Mixed Feelings

2.0 4 weeks ago New

Comments: Overall, I have found that their customer service is good which is important when needed. Our other product, Xero, has ZERO customer service. If I had to decide between these two products mentioned here, I would definitely pick BILL.

Pros:

This is easy on the eyes and very user friendly which important to me.

Cons:

Our company has this integrated with Xero and I do not feel they work well together without duplication.

BILL Response

4 weeks ago

Thank you Jacquie for reaching out and providing feedback. We are happy to hear that our software is easy on the eyes and user friendly. We are sorry about any frustration caused by integrating with Xero. Please feel to reach out to our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email if you need any help with your sync concerns.

Krystal
Software Solutions Associate in US
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Is it too good to be true? A simple click of a button and all my bills are paid?!

5.0 2 months ago

Comments: Having implemented BILL for over 20 clients, I truly believe it the software's ability to help company's manage their finances in the best of ways. Now with their continued integration of the Spend & Expense platform, it is becoming a one-stop-shop for your business financial needs.

Pros:

BILL makes invoicing and payment processing so simple. I am able to quickly move through the entire life-cycle of my billing in record time. The workflows and automations help make business more efficient and I get to spend more time focusing on the future of the company's I help.

Cons:

While BILL has been great there are some updates I believe would make things more relevant and easier. Specifically when a check is automatically voided after 90 days, the void is made using the original payment date instead of the void date. This could cause issues in reporting when integrating with QBO.

BILL Response

2 months ago

We thank you for your 5-star review Krystal! We are thrilled to hear that our software is making your business more efficient and that it has simplified invoicing and payment processing for you. We do appreciate hearing what can make our software even better and will pass along your feedback about our check process with automatic voids. If you have any questions or concerns, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

Thomas
Controller in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Bill.com = So Easy to Use

5.0 last month New

Comments: Great! I love the simplicity. That's the power of Bill

Pros:

Bill.com is easy to setup and is extremely simple.

Cons:

Bill.com seems to have gotten very expensive over the past 6 years!

BILL Response

last month

We thank you Thomas for your five star review! BILL values customer feedback when planning the future of the app. We will pass on your suggestion to our team regarding pricing. We are glad that you find the app simple to use .