--- description: Learn more about ShipBob price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipBob Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [ShipBob](/software/166529/shipbob) # ShipBob Canonical: https://www.capterra.com.au/software/166529/shipbob Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/166529/shipbob?page=2) > ShipBob is ecommerce software aiding businesses to scale, provide 2-day shipping, and manage inventory and shipments across channels. > > Verdict: Rated **3.6/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ShipBob? Direct-to-consumer (DTC) and business-to-business (B2B) ecommerce businesses ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 104 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: ShipBob - **Location**: Chicago, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, Poland, United Kingdom, United States ## Features - 3PL Management - Activity Dashboard - Air Shipping - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Delivery Management - Delivery Tracking - Forecasting - Ground Shipping - Import/Export Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Multi-Location - Order Fulfillment - Order Management - Order Tracking - Purchase Order Management - Real-Time Data - Real-Time Updates - Reorder Management - Reporting/Analytics - Returns Management - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Third-Party Integrations - Warehouse Management - eCommerce Management ## Integrations (74 total) - Adobe Commerce - AfterShip - Airwallex - Attentive - Avalara - BigCommerce - Brightpearl - Brijj - CartHook - ChannelEngine - Cin7 Omni - Cymbio - EasyPost - EcoCart - Ethos ... and 59 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.com.au/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.com.au/directory/30104/shipping/software) - [Order Management Software](https://www.capterra.com.au/directory/30225/order-management/software) - [Warehouse Management Systems](https://www.capterra.com.au/directory/30005/warehouse-management/software) - [Supply Chain Management Software](https://www.capterra.com.au/directory/4/supply-chain-management/software) - [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software) ## Alternatives 1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2003 reviews) 2. [Fishbowl](https://www.capterra.com.au/software/123794/fishbowl) — 4.2/5 (1087 reviews) 3. [Easyship](https://www.capterra.com.au/software/170399/easyship) — 4.3/5 (276 reviews) 4. [ShipStation](https://www.capterra.com.au/software/155621/shipstation) — 4.6/5 (953 reviews) 5. [Stamps.com](https://www.capterra.com.au/software/90069/stamps-com) — 4.4/5 (919 reviews) ## Reviews ### "horrible service" — 1.0/5 > **valerio** | *6 June 2025* | Sports | Recommendation rating: 0.0/10 > > **Pros**: how they worked 6 years ago. at the beginning it was alright, they were doing fine despite the platform has always been terrible > > **Cons**: everything that happened in the past years. EXPENSIVE SHIPPING CONTINUOSLY CHANGING WAREHOUSES WORST CUSTOMER SERVICE EVER EXPENSIVE MISTAKES EVERYWHERE > > HORRIBLE, i am taking the time to alert any other potential customers that this company is to avoid at all costs. Just google their reviews. ----- ### "My fast hand experience with ShipBob." — 5.0/5 > **Gideon** | *31 March 2025* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Effectiveness of the software in inventory planning and brilliant integration with other platforms. > > **Cons**: I cannot think of any dislike. The software has served us without flaws. > > The product is an amazing tool for distribution management. It has ensured amazing custom unboxing experiences. ----- ### "Great Software for my small business." — 5.0/5 > **Bridgette** | *20 October 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: This software did not have much of a learning curve. I began using this software to increase speed in order shipping and improve my inventory management. I found this software was perfect for those issues. The value for money is great as compared to others I have used. I did not experience any bugs or issues. The customer support was great and attentive. > > **Cons**: At this time, I cannot think of anything negative in regards to ShipBob. The software was beneficial to my small business and getting orders processed and delivered. ----- ### "Multiple issues with packing standards resulting in damage" — 2.0/5 > **Rom** | *11 June 2024* | Consumer Goods | Recommendation rating: 2.0/10 > > **Pros**: Their pickup services are quick with ecommerce integrations. > > **Cons**: They do not have proper packing standards for heavyweight or large orders resulting in damage that they will not take responsibility for. > > Overall service has clearly declined over time. ----- ### "The worst fulfillment company of all time." — 1.0/5 > **Angela** | *4 December 2024* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: interface works, but its a front they cant even contact the warehouses they use for days. > > **Cons**: Horrible shipping times, Extremely expensive , will overcharge fees and no way to know what they are for, terrible , enemy of your business, look elsewhere TRUST ME. > > Literally the worst fullfillment company of all time. Slow. Expensive. This will kill your small business. late orders , no contact with the warehouses they run. They rely on slack messages and literally can not call the warehouse if something goes wrong. Just a broken shell of a company that will be chewed up and spit out with the times. so will your business if you choose them. Trust me look elsewhere. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/166529/shipbob?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/166529/shipbob) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data