---
description: Learn more about Glia price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Glia Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Personalisation Software](/directory/30965/personalization/software) > [Glia](/software/166412/omnicore)

# Glia

Canonical: https://www.capterra.com.au/software/166412/omnicore

> Customer service solution that enables agents to manage live chats, voice communications, videos, \& cobrowsing on a unified dashboard.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Glia?

Designed for financial institutions such as banks, credit unions, and insurance providers with online sales \& support channels that are looking to increase conversions and improve customer support.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Glia
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Glia for a pricing quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Spanish
- **Available Countries**: Australia, Canada, United States

## Features

- Account Management
- Alerts/Escalation
- Autoresponders
- Behavior Tracking
- Behavioral Targeting
- Call Center Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer Engagement
- Customer Experience Management
- Customisable Branding
- Engagement Tracking
- Feedback Management
- File Sharing
- Geotargeting
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Recommendations
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Session Recording
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Unattended Access
- Website Personalization

## Integrations (4 total)

- Avaya Experience Platform
- Google Analytics 360
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Personalisation Software](https://www.capterra.com.au/directory/30965/personalization/software)

## Related Categories

- [Personalisation Software](https://www.capterra.com.au/directory/30965/personalization/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [Glance](https://www.capterra.com.au/software/36708/glance-screen-share) — 4.3/5 (10 reviews)
5. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews)

## Reviews

### "great program" — 5.0/5

> **CHRIS** | *3 January 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: easy to use, lots of great options to make selling cars easier.
> 
> **Cons**: sometimes the log in process can get frustrating

## Links

- [View on Capterra](https://www.capterra.com.au/software/166412/omnicore)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/166412/omnicore> |
| de-AT | <https://www.capterra.at/software/166412/omnicore> |
| de-CH | <https://www.capterra.ch/software/166412/omnicore> |
| en | <https://www.capterra.com/p/166412/OmniCore/> |
| en-AE | <https://www.capterra.ae/software/166412/omnicore> |
| en-AU | <https://www.capterra.com.au/software/166412/omnicore> |
| en-CA | <https://www.capterra.ca/software/166412/omnicore> |
| en-GB | <https://www.capterra.co.uk/software/166412/omnicore> |
| en-IE | <https://www.capterra.ie/software/166412/omnicore> |
| en-IL | <https://www.capterra.co.il/software/166412/omnicore> |
| en-IN | <https://www.capterra.in/software/166412/omnicore> |
| en-NZ | <https://www.capterra.co.nz/software/166412/omnicore> |
| en-SG | <https://www.capterra.com.sg/software/166412/omnicore> |
| en-ZA | <https://www.capterra.co.za/software/166412/omnicore> |
| fr | <https://www.capterra.fr/software/166412/omnicore> |
| fr-BE | <https://fr.capterra.be/software/166412/omnicore> |
| fr-CA | <https://fr.capterra.ca/software/166412/omnicore> |
| fr-LU | <https://www.capterra.lu/software/166412/omnicore> |

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