--- description: Learn more about NinjaOne price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Patch Management Software](/directory/10017/patch-management/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.com.au/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.com.au/software/165889/ninjaone?page=2) > NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. > > Verdict: Rated **4.7/5** by 288 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 288 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Application Security - Asset Tracking - Automatic Patch Deployment - Automatic Scans - Availability Testing - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support - Data Security - Deployment Management - Documentation Management - Encryption - Endpoint Management - Firewalls - For MSPs - IT Reporting - Incident Management - Incremental Backup - Inventory Management - Knowledge Base Management - Monitoring - Network Analysis - Network Wide Management - Patch Management - Performance Metrics - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Screen Sharing - Secure Data Storage - Security Management - Self Service Portal - Simple Network Management Protocol (SNMP) - Software Management - Task Management - Templates - Threat Response - Unattended Access - VPN Software - Vulnerability Scanning ... and 61 more features ## Integrations (35 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Gradient - HaloPSA - Harmony - IT Glue - IT Portal - Liongard ... and 20 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patch Management Software](https://www.capterra.com.au/directory/10017/patch-management/software) ## Related Categories - [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software) - [MSP Software](https://www.capterra.com.au/directory/30921/msp/software) - [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.com.au/directory/10017/patch-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1651 reviews) 2. [Action1](https://www.capterra.com.au/software/180609/action1-rmm) — 4.9/5 (237 reviews) 3. [Atera](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (448 reviews) 4. [Iru](https://www.capterra.com.au/software/181954/Iru) — 4.9/5 (480 reviews) 5. [Pulseway](https://www.capterra.com.au/software/141792/pulseway) — 4.7/5 (310 reviews) ## Reviews ### "Easy to deploy RMM but costly." — 5.0/5 > **Kevin** | *3 May 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Easy of deployment, setup, with very good documentation and support on hand to assist with any issues. > > **Cons**: NinjaOne was more expensive than other RMM solutions, with the license not including remote support features or helpdesk features. > > The solution is sound, with great documentation, support and well designed interface that made it easily deployed. However the solution was expensive with no remote support or helpdesk features in the standard license. ----- ### "Great overall" — 5.0/5 > **Linze** | *1 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and has a very intuitive user interface with simple navigation which is useful for quick fixes. > > **Cons**: There is a slight learning curve in setting up the device management profiles but once learned it is a powerful tool ----- ### "NinjaOne Usage" — 5.0/5 > **Nish** | *18 September 2024* | Research | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and automation of tasks. It's been great to use this product. > > **Cons**: Format of the devices dashboard. It needs a bit of upgrade as the software doesn't integrate very well with Lenovo laptops. > > NinjaOne has been great tool for us to use. Especially, it works seamlessly when we remote control the devices. ----- ### "NinjaOne is the NumberOne RMM for MSPs" — 5.0/5 > **Andrew** | *10 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, ease of deployment, the GUI is simple yet gives you everything you need at a glance, simple patching functionality and asset organisation. NinjaOne is incredible. > > **Cons**: I honestly can't of any shortcomings of NinjaOne. It's an incredible product and must have for any MSP. > > Outstanding. I love NinjaOne and couldn't do my job efficiently without it. ----- ### "Easy to Use and Reliable IT Management Tool" — 4.0/5 > **Smita** | *31 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: NinjaOne is a easy to use and time saving tool that offers a great value for IT teams or It features fast remote access even on slow connections simple ticket management and useful alerts for proactive support. With quick and friendly customer service it makes daily IT work efficient and reliable. > > **Cons**: New users might find a initial setup and advanced features slightly confusing without guidance and also while minor bugs occur occasionally they are usually fixed quickly.. > > My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and resolve issues from one place. With the smooth remote access and organized ticket handling and also its improves productivity and reduces manual work for IT teams. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.com.au/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data