--- description: Learn more about NinjaOne price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.com.au/software/165889/ninjaone Page: 1 / 13\ Next: [Next page](https://www.capterra.com.au/software/165889/ninjaone?page=2) > Cloud-based IT operations platform for endpoint management, remote monitoring, patch management, MDM, backup, and remote access. > > Verdict: Rated **4.7/5** by 298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NinjaOne? MSPs of all sizes and internal IT teams in midsize to enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 298 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NinjaOne - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs. Pay Monthly, Pay Only for What You Need: No more upfront costs or long-term commitments. No Hidden Fees: Say goodbye to maintenance fees and surprise charges. Local Support: Get expert assistance from professionals who understand your specific needs. Free Onboarding \& Training: Seamless transition and ongoing support to maximize your investment. Contact NinjaOne directly for more information and a personalized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Singapore and 5 more ## Features - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anti Virus - App Management - Application Management - Application Security - Archiving & Retention - Asset Tracking - Automatic Backup - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Availability Testing - Backup Scheduling - Chat/Messaging - Cloud Backup - Compression - Customer Support - Data Import/Export - Data Security - Deployment Management - Disaster Recovery - Documentation Management - Encryption - Endpoint Management - For MSPs - IT Reporting - Incident Management - Incremental Backup - Knowledge Base Management - Monitoring - Network Wide Management - Patch Management - Real-Time Chat - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Risk Assessment - Screen Sharing - Secure Data Storage - Security Management - Self Service Portal - Software Management - Status Tracking - Templates - VPN Software - Vulnerability Assessment - Vulnerability Scanning ... and 85 more features ## Integrations (158 total) - 1Password SaaS Manager - 3CX - Acronis Cyber Protect - Acronis Cyber Protect Cloud - Adlumin - Adobe Acrobat - Ameyo FusionCX - Android 11 - Apple - Apple Business Essentials - Archon - Armor XDR - Atakama - Autotask PSA - Axonius ... and 143 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [RMM Software](https://www.capterra.com.au/directory/31715/remote-monitoring-and-management-software/software) ## Related Categories - [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software) - [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software) - [Patch Management Software](https://www.capterra.com.au/directory/10017/patch-management/software) - [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software) - [Mobile Device Management Software](https://www.capterra.com.au/directory/30584/mobile-device-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1877 reviews) 2. [Action1](https://www.capterra.com.au/software/180609/action1-rmm) — 4.9/5 (239 reviews) 3. [Remote Monitoring and Management](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (461 reviews) 4. [Iru](https://www.capterra.com.au/software/181954/Iru) — 4.9/5 (500 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.com.au/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "Easy to deploy RMM but costly." — 5.0/5 > **Kevin** | *3 May 2025* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Easy of deployment, setup, with very good documentation and support on hand to assist with any issues. > > **Cons**: NinjaOne was more expensive than other RMM solutions, with the license not including remote support features or helpdesk features. > > The solution is sound, with great documentation, support and well designed interface that made it easily deployed. However the solution was expensive with no remote support or helpdesk features in the standard license. ----- ### "Great overall" — 5.0/5 > **Linze** | *1 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and has a very intuitive user interface with simple navigation which is useful for quick fixes. > > **Cons**: There is a slight learning curve in setting up the device management profiles but once learned it is a powerful tool ----- ### "NinjaOne is the NumberOne RMM for MSPs" — 5.0/5 > **Andrew** | *10 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, ease of deployment, the GUI is simple yet gives you everything you need at a glance, simple patching functionality and asset organisation. NinjaOne is incredible. > > **Cons**: I honestly can't of any shortcomings of NinjaOne. It's an incredible product and must have for any MSP. > > Outstanding. I love NinjaOne and couldn't do my job efficiently without it. ----- ### "Reliable RMM That Actually Delivers" — 5.0/5 > **Blake** | *7 May 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne has truly made endpoint management easier. The dashboard provides all the information needed, and it does not feel overwhelming at all. Patching and remote access both work effectively, and this may seem simple, but this is something that few products can achieve. It allows us to save a lot of time that would otherwise be wasted on communication. > > **Cons**: While the initial configuration and setup process may require some more effort than anticipated, particularly while setting up policies and automation, the documentation is fairly good, though one may have to do a bit of digging at times. Not deal breakers by any means, but something to consider nonetheless. > > The thing about NinjaOne is that it’s been that kind of solution where everyone goes about their day because it gets the work done, which is what an RMM should be able to do. The onboarding was a bit of a pain but it got better once things started falling into place. All in all, it's something I would recommend to anyone. ----- ### "Everything you need, nothing you dont, that all works reliably and affordably" — 5.0/5 > **Verified Reviewer** | *6 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: NinjaOne makes complex MSP responsibilities much easier to manage, especially with remote monitoring, patching, and backups. Its interface strikes a great balance, powerful and detailed for experienced IT professionals, while still being approachable for newer team members. The platform’s flexible, tiered pricing adds strong value, making it easy to either increase service profitability or pass savings on to clients. Overall it’s a well rounded solution that fits a wide range of IT environments. > > **Cons**: I would like to see more integrations. EDR would be great. Otherwise no complaints and we have had great experiences with Ninja. Any issues we have found or ran into, were all user error or interface confusion. All of which were addressed and many things changed for us by Ninja. The Cons are minor. We are glad that integrations are slow to expand because we know that they are making sure new integrations work flawlessly. Thats a good thing. > > MSPs have a litany of responsibilities in today's online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope can is greatly dynamic from not just client to client but within each clients environment. NinjaOne makes many tasks, especially remote management, patching, and backup a snap\! The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered, makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate and markup and propose greater value to clients. A great tool. Seeing the team over at Ninja be in a constant state of development is also a great sign. With regular feature improvements, additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as BitDefender Gravity Zone, and some other 3rd party direct integrations are a literal toggle to setup and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. \#\#\# Proposed Corrections 1. \*\*“Our scope can is greatly dynamic”\*\* → “Our scope is greatly dynamic” 2. \*\*“within each clients environment”\*\* → “within each client’s environment” 3. \*\*“Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it” 4. \*\*“BitDefender Gravity Zone”\*\* → “Bitdefender GravityZone” 5. \*\*“3rd party”\*\* → “third-party” 6. \*\*“Its simply a great product”\*\* → “It’s simply a great product” 7. \*\*“doesnt”\*\* → “doesn’t” 8. Added a few commas and periods for readability only. --- MSPs have a litany of responsibilities in today’s online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope is greatly dynamic, not just client to client, but within each client’s environment. NinjaOne makes many tasks, especially remote management, patching, and backup, a snap\! The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate markup and propose greater value to clients. A great tool. Seeing the team over at Ninja in a constant state of development is also a great sign. With regular feature improvements and additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be. Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy. Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. It’s simply a great product that doesn’t get lost in trying to be every single product from every other vendor. It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help get it all back up and running. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.com.au/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data