---
description: Learn more about NinjaOne price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: NinjaOne Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/10021/website-monitoring/software) > [NinjaOne](/software/165889/ninjaone)

# NinjaOne

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> NinjaOne is the unified IT operations platform that manages, secures, and supports every endpoint from a single cloud-native console.
> 
> Verdict: Rated **4.7/5** by 297 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses NinjaOne?

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 297 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: NinjaOne
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Tired of rigid IT contracts? NinjaOne offers flexible, per-device pricing that adapts to your business needs.&#10;&#10;Pay Monthly, Pay Only for What You Need: &#10;No more upfront costs or long-term commitments.&#10;&#10;No Hidden Fees: &#10;Say goodbye to maintenance fees and surprise charges.&#10;&#10;Local Support: &#10;Get expert assistance from professionals who understand your specific needs.&#10;&#10;Free Onboarding \&amp; Training: &#10;Seamless transition and ongoing support to maximize your investment.&#10;&#10;Contact NinjaOne directly for more information and a personalized quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Activity Monitoring
- Activity Tracking
- Alerts/Notifications
- Anti Virus
- Application Management
- Application Security
- Asset Tracking
- Automatic Patch Deployment
- Automatic Scans
- Backup Scheduling
- Chat/Messaging
- Cloud Backup
- Compliance Management
- Compression
- Customer Support
- Data Security
- Deployment Management
- Device Management
- Disaster Recovery
- Documentation Management
- Encryption
- Endpoint Management
- Firewalls
- For MSPs
- IT Reporting
- Incremental Backup
- Knowledge Base Management
- Monitoring
- Network Wide Management
- Patch Management
- Performance Metrics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Screen Sharing
- Secure Data Storage
- Security Management
- Self Service Portal
- Software Management
- Task Management
- Threat Response
- Unattended Access
- Uptime Reporting
- Vulnerability Assessment
- Vulnerability Scanning
- Whitelisting/Blacklisting

... and 80 more features

## Integrations (37 total)

- Accelo
- Autotask PSA
- Bitdefender GravityZone
- BrightGauge
- Cisco Duo
- Computicate PSA
- ConnectWise PSA
- CrowdStrike
- DeskDay
- Drata
- Gradient
- HaloPSA
- IT Glue
- IT Portal
- Liongard

... and 22 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software)

## Related Categories

- [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software)
- [MSP Software](https://www.capterra.com.au/directory/30921/msp/software)
- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)
- [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software)
- [Patch Management Software](https://www.capterra.com.au/directory/10017/patch-management/software)

## Alternatives

1. [Action1](https://www.capterra.com.au/software/180609/action1-rmm) — 4.9/5 (238 reviews)
2. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1833 reviews)
3. [Iru](https://www.capterra.com.au/software/181954/Iru) — 4.9/5 (490 reviews)
4. [Atera](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (454 reviews)
5. [Pulseway](https://www.capterra.com.au/software/141792/pulseway) — 4.7/5 (311 reviews)

## Reviews

### "Easy to deploy RMM but costly." — 5.0/5

> **Kevin** | *3 May 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Easy of deployment, setup, with very good documentation and support on hand to assist with any issues.
> 
> **Cons**: NinjaOne was more expensive than other RMM solutions, with the license not including remote support features or helpdesk features.
> 
> The solution is sound, with great documentation, support and well designed interface that made it easily deployed. However the solution was expensive with no remote support or helpdesk features in the standard license.

-----

### "Great overall" — 5.0/5

> **Linze** | *1 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and has a very intuitive user interface with simple navigation which is useful for quick fixes.
> 
> **Cons**: There is a slight learning curve in setting up the device management profiles but once learned it is a powerful tool

-----

### "NinjaOne is the NumberOne RMM for MSPs" — 5.0/5

> **Andrew** | *10 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, ease of deployment, the GUI is simple yet gives you everything you need at a glance, simple patching functionality and asset organisation. NinjaOne is incredible.
> 
> **Cons**: I honestly can't of any shortcomings of NinjaOne. It's an incredible product and must have for any MSP.
> 
> Outstanding. I love NinjaOne and couldn't do my job efficiently  without it.

-----

### "NinjaOne Usage" — 5.0/5

> **Nish** | *18 September 2024* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and automation of tasks. It's been great to use this product.
> 
> **Cons**: Format of the devices dashboard. It needs a bit of upgrade as the software doesn't integrate very well with Lenovo laptops.
> 
> NinjaOne has been great tool for us to use. Especially, it works seamlessly when we remote control the devices.

-----

### "Reliable RMM That Actually Delivers" — 5.0/5

> **Blake** | *7 May 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: NinjaOne has truly made endpoint management easier. The dashboard provides all the information needed, and it does not feel overwhelming at all. Patching and remote access both work effectively, and this may seem simple, but this is something that few products can achieve. It allows us to save a lot of time that would otherwise be wasted on communication.
> 
> **Cons**: While the initial configuration and setup process may require some more effort than anticipated, particularly while setting up policies and automation, the documentation is fairly good, though one may have to do a bit of digging at times. Not deal breakers by any means, but something to consider nonetheless.
> 
> The thing about NinjaOne is that it’s been that kind of solution where everyone goes about their day because it gets the work done, which is what an RMM should be able to do. The onboarding was a bit of a pain but it got better once things started falling into place. All in all, it's something I would recommend to anyone.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/165889/ninjaone)

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| de-CH | <https://www.capterra.ch/software/165889/ninjaone> |
| en | <https://www.capterra.com/p/184229/NinjaOne/> |
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