---
description: Learn more about ICEFLO price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: ICEFLO Cost & Reviews - Capterra Australia 2026
---

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# ICEFLO

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> The orchestration platform for Planned Change, Disaster Recovery and Service Recovery enabling you to meet your Operational Resilience.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ICEFLO?

To date, financial institutions in the UK, Europe and the UAE.&#10;Any sector, any location - if the tech change is large, high risk and complex, we have a proven solution that is industry-agnostic.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ICEFLO Limited
- **Founded**: 2019

## Commercial Context

- **Starting Price**: GBP 100.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Client Access Licence (CAL)&#10;Min \# of users=10&#10;Min subscription=100 CALs
- **Target Audience**: 2–10, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Approval Workflow
- Change Planning
- Collaboration Tools
- Prioritization
- Self Service Portal
- Service Level Agreement (SLA) Management
- Task Editing
- Task Management
- Time Tracking

## Category

- [Task Management Software](https://www.capterra.com.au/directory/10030/task-management/software)

## Related Categories

- [Task Management Software](https://www.capterra.com.au/directory/10030/task-management/software)
- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [Change Management Software](https://www.capterra.com.au/directory/30958/change-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.capterra.com.au/software/170018/manageengine-desktop-central) — 4.6/5 (1549 reviews)
2. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (689 reviews)
3. [Proactivanet](https://www.capterra.com.au/software/1010807/proactivanet) — 4.8/5 (52 reviews)
4. [ServiceNow](https://www.capterra.com.au/software/152871/servicenow) — 4.5/5 (345 reviews)
5. [TeamDynamix](https://www.capterra.com.au/software/121317/teamdynamix) — 4.4/5 (150 reviews)

## Reviews

### "Iceflo is a great tool for making sure your event succeeds" — 5.0/5

> **Marc** | *9 May 2020* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Iceflo is great at showing the progress of a complex event, it makes the complex understandable and highlights progress to everyone
> 
> **Cons**: The iPhone App could be improved, further development could help make implementation events faster to implement
> 
> A great product with great support and customer service

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### "Implementation tool that support large cutovers of the future" — 5.0/5

> **Phil** | *11 May 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: As an implementation manager I am fortunate to have used the tool for more than 6 years I have seen the tool evolve and improve the quality of cutovers. &#10;It  allows you programme management team to have one consistent view across multiple streams of the implementation identifying hotspots or issues that may arise during an event.&#10;The tool provides real-time reporting and updates as you're event progresses.&#10;Re-usable runbooks allow you to dress rehearse your event and make updates as you go along to ensuring  refined implementations.&#10;Various roles available in the tool allowing for  construction, management, viewing and execution of an event.&#10;Excellent support network in place to answer any questions relating to the product
> 
> **Cons**: I have no real issues with the software.
> 
> I have worked on many successful implementations of varying size and intensity. These include a 15 day cutover of a human resources upgrade for a major bank which ran multiple shift patterns 24/7. There were in excess of 200 technical and business resources online across a variety of countries and time zones.&#10;Without using Iceflo we would not have been able to have one easily obtainable view nor have delivered a successful cutover, as the tool allowed for us to centrally control our event.

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### "Your automated ally :)" — 5.0/5

> **Brian** | *29 April 2020* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Having been an ICEFLO user and advocate since its release back in 2008, I have seen this product develop and improve over the years, and I now consider it as an essential ally on any implementation strategy.   The product has been refreshed and upgraded regularly based on informed feedback from those users at the sharp end (including me\!) has culminated in an easy to use,  clear, ‘real-time’ user interface that puts the control firmly in your hands.
> 
> **Cons**: In the new world of ‘automation and Ai’ the next steps may be to look at elements related to the ‘data’ that is gathered/generated eg data mining/predictive analytics etc or looking at expanding the capability to undertake an automated pre-implementation ‘health check’ of the environment

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### "IceFlo Review from a Long-Term Users Viewpoint" — 5.0/5

> **Colin** | *30 April 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to have one system where all implementation steps are known and interdependencies are identified.&#10;The constant tracking and forward view of an implementation finish time and risk to change window is key.&#10;Having stakeholder communication templates ready to be issued, prior to the implementation, allows ease of stakeholder management.
> 
> **Cons**: No major issue with this product or how it is implemented.
> 
> I have been using IceFlo now for over seven years in several different organisations, and I would consider this as a key tool in my delivery armoury. The move to a consolidated view of a system implementation that spans multiple delivery streams has simplified my oversight, control, and management of risks \&amp; issues during what is often a highly charged time, cannot be overemphasized. Having that single span of control has helped greatly in the successful delivery of my various projects and helps both the delivery teams and communication with all necessary stakeholders much simpler to manage and control. The implementation and use of IceFlo are simple for technical and non-technical staff, with an easy to use interface that allows easy adoption and user buy-in.

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### "Managing Large IT Implementations with ICEFlo" — 5.0/5

> **stewart** | *30 April 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It gives a single, realtime view of the whole implementation, and each performer or manager can see a scope \&amp; level of detail appropriate to their role.&#10;Excellent integration with command \&amp; control structure, process and issue management&#10;Excellent reporting, with roll-up/drill down.  Helps to focus on emerging issues before they become a crisis
> 
> **Cons**: No major concerns.&#10;Perhaps navigation and data import/export could be slicker.&#10;Generally Agenor have been very responsive to product queries and enhancement requests
> 
> Event planning and management of a number of successful implementations, including a complete cutover of global payment systems for a major bank, involving a 4 day X 24 hour core event with over 200 core staff on shift at any one time, in a variety of countries and time zones.    &#10;Also used effectively and efficiently in small situations, such as migration of a trustee \&amp; depositary service over 36 hours with a total of 40 - 50 participants, including Test and business users.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/165449/iceflo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/165449/ICEFLO/> |
| en-AE | <https://www.capterra.ae/software/165449/iceflo> |
| en-AU | <https://www.capterra.com.au/software/165449/iceflo> |
| en-CA | <https://www.capterra.ca/software/165449/iceflo> |
| en-GB | <https://www.capterra.co.uk/software/165449/iceflo> |
| en-IE | <https://www.capterra.ie/software/165449/iceflo> |
| en-IL | <https://www.capterra.co.il/software/165449/iceflo> |
| en-IN | <https://www.capterra.in/software/165449/iceflo> |
| en-NZ | <https://www.capterra.co.nz/software/165449/iceflo> |
| en-SG | <https://www.capterra.com.sg/software/165449/iceflo> |
| en-ZA | <https://www.capterra.co.za/software/165449/iceflo> |

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