--- description: Learn more about ROLLER price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://www.capterra.com.au/software/164715/roller Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/164715/roller?page=2) > ROLLER is venue management software that offers ticketing, point of sale, payment processing, and operations tools for attractions. > > Verdict: Rated **4.2/5** by 144 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ROLLER? ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 144 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Contact Management - Customer Accounts - Customer Data Management - Customer Database - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Digital Signature - Document Management - Document Storage - Dues Management - Email Management - Event Ticketing - Forms Management - In-Person Payments - Interaction Tracking - Inventory Management - Member Communication - Member Database - Member Types - Membership Management - Membership Renewals - Mobile Payments - Multiple Payment Options - Online Signing - PCI Compliance - Payment Fraud Prevention - Payment Processing - Promotions Management - QR Codes - Reporting/Analytics - Reservations Management - Returns Management - SMS Messaging - Sales Management - Searchable Database - Segmentation - Social Promotion - Ticketing - Transaction Monitoring - Volunteer Management - Website Management - Workflow Management ... and 14 more features ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.capterra.com.au/directory/30039/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.capterra.com.au/directory/30039/ticketing/software) - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Event Management Software](https://www.capterra.com.au/directory/20030/event-management/software) - [POS Systems](https://www.capterra.com.au/directory/20052/point-of-sale/software) - [Venue Management Software](https://www.capterra.com.au/directory/30811/venue-management/software) ## Alternatives 1. [iVvy Venue Management](https://www.capterra.com.au/software/141909/ivvy) — 4.6/5 (69 reviews) 2. [events500i](https://www.capterra.com.au/software/1039929/events500i) — 4.9/5 (22 reviews) 3. [AllBooked by Skedda](https://www.capterra.com.au/software/1073834/AllBooked) — 4.8/5 (70 reviews) 4. [Perfect Venue](https://www.capterra.com.au/software/1035127/perfect-venue) — 4.8/5 (75 reviews) 5. [Tripleseat](https://www.capterra.com.au/software/118047/tripleseat) — 4.7/5 (572 reviews) ## Reviews ### "Roller saved my Business." — 5.0/5 > **Cameron** | *4 November 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy user interface face / platform, Unbelievable personalized support, Great value. Secure, Prompt Payment processing and waiver system. > > **Cons**: I am yet to find an issue with Roller. The only problem we had was not utilizing their system first. > > Roller literally saved our business when our previous POS supplier switched us off just as school holidays were starting. Operating a Trampoline Adventure Park, this was catastrophic to our business. After being referred to Roller by a friend of ours, Rollers amazing team were able to get us set up and operating ON THE SAME DAY. Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training and support have simply been amazing. ----- ### "LET'S HOLD YOUR FUNDS" — 2.0/5 > **John** | *30 September 2025* | Entertainment | Recommendation rating: 0.0/10 > > **Pros**: The ability to make timed group bookings by creating resources. Can send booking directly to customer > > **Cons**: ITs integration with Volare now Roller Karting. There has been no real improving in the last 6 months like promised. We can't time items for sale e.g. Happy hour lunch time specials. Promised membership would be great for our business but it doesn't work in our environment. Roller has been very slow to respond and offering no solution With Roller payments our funds are held for days. Every other eftpos co pays daily. Other Karting venues have left Roller. We have a second venue and are not convinced to change to Roller. We are about to open a third and are giving thought to options > > OK. Was very proactive up to 6 months ago in developing and sorting out issues. Over the last 6 months not much development. ----- ### "Positive Experience" — 4.0/5 > **Jasna** | *10 July 2024* | Museums & Institutions | Recommendation rating: 7.0/10 > > **Pros**: Simple user interface for venues Clear directions in help centre Frequent addition of new features Interface for venues not only end user > > **Cons**: Response times on some tickets have been lengthy Unable to text/email tickets sold at POS to a customer phone for scanning at a later date. We had to use physical ticket stock to combat this Fixed confirmation email template, inability to fully customise to a single event series or product Very limited function in check in app > > The experience has been positive so far. The system has met all of our interim needs. ----- ### "Overall, ok" — 4.0/5 > **Joshua** | *18 September 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: I think the usability is great. Easy to train new staff. I like how the dashboards work and the ease of using guest and booking profiles > > **Cons**: Reporting… a lot does not make sense, and can be difficult to pull what Relevant info is needed. Being able to pull reports on what is consumed that day vs what is paid for (delayed booking) would be helpful (currently being addressed by roller). F\&B integration. Very excited to see how things work out over the next year. > > The platform is good once it is set up. Getting replies for customer support can take a bit to get. Once they are dialects in on the issue, they can be quick. ----- ### "Financial Controller" — 4.0/5 > **Jon** | *27 June 2024* | Entertainment | Recommendation rating: 6.0/10 > > **Pros**: Ability to sell online, check in / out functionality > > **Cons**: Reporting and integration. The reports to be able to produce balance sheet items like debtors, customer deposits in advance and gift cards can only be produced by extracting the revenue reports and takes a considerable amount of time. It doesn't currently integrate with Quickbooks so all entries must be bought manually into the software. > > Overall the system is good, particularly for the front of house staff. The limitation is for the reporting and integration functionality. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/164715/roller?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/164715/roller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data