--- description: Learn more about Salesforce Platform price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.com.au/software/164356/app-cloud Page: 1 / 17\ Next: [Next page](https://www.capterra.com.au/software/164356/app-cloud?page=2) > Build around the customer with AI-powered apps to create amazing experiences. > > Verdict: Rated **4.4/5** by 399 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Platform? With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 399 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Business Process Automation - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Dashboard - Data Management - Data Modeling - Data Security - Database Support - Debugging - Deployment Management - Document Management - Drag & Drop - For Developers - Graphical User Interface - Integrated Development Environment - Integrations Management - Iteration Management - No-Code - Reporting & Statistics - Reporting/Analytics - Task Management - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management ## Integrations (11 total) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [App Development Software](https://www.capterra.com.au/directory/30082/application-development/software) ## Related Categories - [App Development Software](https://www.capterra.com.au/directory/30082/application-development/software) - [Platform as a Service (PaaS) Software](https://www.capterra.com.au/directory/32376/platform-as-a-service/software) - [App Building Software](https://www.capterra.com.au/directory/32016/app-building/software) - [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software) - [Mobility Software](https://www.capterra.com.au/directory/30097/mobility/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (6072 reviews) 2. [Jira](https://www.capterra.com.au/software/19319/jira) — 4.4/5 (15417 reviews) 3. [viaSocket](https://www.capterra.com.au/software/1066020/viasocket) — 4.8/5 (648 reviews) 4. [Zapier](https://www.capterra.com.au/software/130182/zapier) — 4.7/5 (3057 reviews) 5. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13604 reviews) ## Reviews ### "Seamless Platform" — 5.0/5 > **Chelsea** | *12 June 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: I like how at both places I have used Salesforce, it is so customisable and adaptable to the organisational needs, it has customer data, sales, marketing but also a strong dashboard and pipeline tracker. > > **Cons**: It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good trainer. > > Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to integrate well and have a lack of great trainers to really push it to its potential. I know it can work as a seamless platform that integrates with emails and across all departments. ----- ### "All in one data capture and collaboration tool" — 4.0/5 > **Rakesh** | *27 November 2024* | Mining & Metals | Recommendation rating: 7.0/10 > > **Pros**: Easy to view, filter cases and update accordingly. Automatically sends email when changes are made. Can track inventory, issues, cases, business opportunities all in one place. > > **Cons**: Heavy platform for some simple tasks. Also would be better if layout is simplified. > > All in one data capture tool to collaborate between teams and regions in an organization. ----- ### "Great platform for information sharing" — 4.0/5 > **Jun** | *27 December 2024* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Outlook plug in was one of the best features by far, live updates instead of having to refresh browser > > **Cons**: navigating the tabs and pages (individually having to close each tab) > > Great resource for compiling and sharing information ----- ### "Salesforce for a growing nonprofit" — 5.0/5 > **Peter** | *10 July 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: When my team asks if Salesforce can do it the answer is always YES\! Salesforce is by far the most versatile tool we have in our technology stack\! > > **Cons**: The cost to maintain and continue to develop Salesforce is not insignificant, you definitely need to budget well and make sure you are willing to make the investment\! Don't go halfway, always go all in\! > > Our experience with Salesforce as been great\! We replaced several aging and otherwise poorly built systems with Salesforce as a single unified platform to run our nonprofit organization. It's defiantly been a huge part of enabling growth for our organization\! ----- ### "End User Experience" — 5.0/5 > **Ira** | *19 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Web interface, ease of access, feels like from any device. No need to be in an office, great for traveling to client onsite and connecting. > > **Cons**: The product allows for ease of building custom reports, connecting third party applications, allows for scaling and easy to learn. Difficult to find a negative. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.com.au/software/164356/app-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/164356/app-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data