--- description: Learn more about Salesforce Platform price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.com.au/software/164356/app-cloud Page: 1 / 18\ Next: [Next page](https://www.capterra.com.au/software/164356/app-cloud?page=2) > Build around the customer with AI-powered apps to create amazing experiences. > > Verdict: Rated **4.4/5** by 407 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Platform? With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 407 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Business Process Automation - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Dashboard - Data Management - Data Modeling - Data Security - Database Support - Debugging - Deployment Management - Document Management - Drag & Drop - For Developers - Graphical User Interface - Integrated Development Environment - Integrations Management - Iteration Management - No-Code - Reporting & Statistics - Reporting/Analytics - Task Management - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management ## Integrations (10 total) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [App Development Software](https://www.capterra.com.au/directory/30082/application-development/software) ## Related Categories - [App Development Software](https://www.capterra.com.au/directory/30082/application-development/software) - [Call Center Workforce Management Software](https://www.capterra.com.au/directory/32607/call-center-workforce-management/software) - [Platform as a Service (PaaS) Software](https://www.capterra.com.au/directory/32376/platform-as-a-service/software) - [App Building Software](https://www.capterra.com.au/directory/32016/app-building/software) - [Workflow Management Software](https://www.capterra.com.au/directory/30091/workflow-management/software) ## Alternatives 1. [monday AI Work Platform](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (6123 reviews) 2. [Jira](https://www.capterra.com.au/software/19319/jira) — 4.4/5 (15498 reviews) 3. [Zapier](https://www.capterra.com.au/software/130182/zapier) — 4.7/5 (3082 reviews) 4. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13744 reviews) 5. [TaxDome](https://www.capterra.com.au/software/186749/taxdome) — 4.7/5 (3626 reviews) ## Reviews ### "Seamless Platform" — 5.0/5 > **Chelsea** | *12 June 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: I like how at both places I have used Salesforce, it is so customisable and adaptable to the organisational needs, it has customer data, sales, marketing but also a strong dashboard and pipeline tracker. > > **Cons**: It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good trainer. > > Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to integrate well and have a lack of great trainers to really push it to its potential. I know it can work as a seamless platform that integrates with emails and across all departments. ----- ### "Great platform for information sharing" — 4.0/5 > **Jun** | *27 December 2024* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: Outlook plug in was one of the best features by far, live updates instead of having to refresh browser > > **Cons**: navigating the tabs and pages (individually having to close each tab) > > Great resource for compiling and sharing information ----- ### "All in one data capture and collaboration tool" — 4.0/5 > **Rakesh** | *27 November 2024* | Mining & Metals | Recommendation rating: 7.0/10 > > **Pros**: Easy to view, filter cases and update accordingly. Automatically sends email when changes are made. Can track inventory, issues, cases, business opportunities all in one place. > > **Cons**: Heavy platform for some simple tasks. Also would be better if layout is simplified. > > All in one data capture tool to collaborate between teams and regions in an organization. ----- ### "Salesforce for a growing nonprofit" — 5.0/5 > **Peter** | *10 July 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: When my team asks if Salesforce can do it the answer is always YES\! Salesforce is by far the most versatile tool we have in our technology stack\! > > **Cons**: The cost to maintain and continue to develop Salesforce is not insignificant, you definitely need to budget well and make sure you are willing to make the investment\! Don't go halfway, always go all in\! > > Our experience with Salesforce as been great\! We replaced several aging and otherwise poorly built systems with Salesforce as a single unified platform to run our nonprofit organization. It's defiantly been a huge part of enabling growth for our organization\! ----- ### "Salesforce makes life simple" — 5.0/5 > **Tyler** | *3 December 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: I used salesforce in conjunction with SunRun, the platform was super smooth to use and train reps to use as well. It really made my job a LOT easier. > > **Cons**: The only major issue I ever had with salesforce was loading times. I could be waiting for a few minutes at times just to load the next page. > > My overall experience with salesforce was very positive. I could only think of one major issue I had with the product. ----- Page: 1 / 18\ Next: [Next page](https://www.capterra.com.au/software/164356/app-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/164356/app-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data