17 years helping Australian businesses
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What Is Humi?

Keep all your HR information in one place and never lose track of an employee’s start date or vacation usage again. Humi is your source of truth for all company and employee data. Allow your employees to update their personal information without going through HR, keep track of who has read the latest employee handbook, and gain valuable insights on your company with customized reports and analytics.

Who Uses Humi?

Humi is designed for companies with 5 to 1000 employees.

Humi Software - Employee profile
Humi Software - Run payroll
Humi Software - Employee time off
Humi Software - Time tracking timesheet approval
Humi Software - Recruiting job postings

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Reviews of Humi

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.5
Features
4.0
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
26%
3
14%
2
2%
Ahmet Mithat
Ahmet Mithat
COO in Canada
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy-to-use All in One Human Resources Management on the Cloud

4.0 last year

Comments: Overall a great 'starter' HR package for small to medium-sized companies.Very relevant for Canadian corporations.HR is one area that has been left unattended and without cloud-based tech solutions. Humi bridges the gap.Very good price pointEasy and quick to implement

Pros:

- Very good price/performance ratio- One of the best HR platform especially for Canadian companies- Great for small to medium-sized companies - Very quick and easy implementation- Easy to administer- Modern look and feel- Seamless User experience- Vacation tracking and Team calendars

Cons:

- In some cases, the workflows needed resetting during the implementation- Vacation balance and tracking can be tricky to setup and maintain- Lacks security of more expensive/comprehensive solutions- Difficulty in formatting and setting up reports

Humi Response

last year

Hi Ahmet, thanks for your review! We're so glad to hear that Humi is helping, and that it's easy to implement and use. We hear your feedback on vacation tracking and report formatting, and your desire for improved security. I'm happy to report that we're working on implementing native 2FA/MFA and more SSO options very soon, so stay tuned! We look forward to continuing to support you and your company :) -The Humi Team.

Amanda
Owner in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Humi is my go-to payroll software for a small company

5.0 11 months ago

Comments: The Humi team is always available for customer support, and has been for the 4+ years I've been a customer.

Pros:

The best part about Humi is automating payroll processing, calculating all the correct taxes and deductions, and remitting to the government on your behalf. It takes three clicks to process payroll each week, saving me hours a year.

Cons:

There isn't anything I honestly dislike about the platform.

Humi Response

11 months ago

We're so glad to hear about your positive experience with our payroll solution and support team over the years, Amanda! Thanks so much for your review!

Carla
Dir. HR in Canada
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly; poor reporting

3.0 2 years ago

Comments: Overall, the software is user-friendly and meets our basic needs. We moved payroll to another provider due to errors. Humi has been very focused on developing its scheduling platform and as a result, other improvements and suggestions for feature enhancements have been largely ignored. I am hopefully that they will continue to develop and make the software more efficient.

Pros:

Humi has made a number of improvements to its applicant tracking/recruiting systems and we are satisfied with this program. There could be further improvements to make it more efficient but overall, it works.

Cons:

The reporting tools have been very disappointing and not usable in most cases. A basic turnover report with analytics is very important to us and we do not currently have this ability.

Humi Response

2 years ago

Hi Carla, thank you for taking the time to provide your feedback. We're glad to hear you find Humi user-friendly, and that you're satisfied with our Recruiting platform. We are continuously working to develop our software to improve our clients' experience, and we're sorry you didn't feel this has been the case recently. Thank you for your input on the need for a turnover report; we value and welcome feedback like this to help shape future product improvements. Thanks for continuing to support Humi and providing us with your valuable feedback.

Ashley
Office and Finance Manager in Canada
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Working Great For Our Small Company

5.0 2 years ago

Comments: My experience has been really great right from my thorough onboarding to continued support and the new features getting added all of the time. It is already a great product but I know they are constantly improving it and I'm excited to see where it goes.

Pros:

The ease of use and the amount of information that can be stored on one program. Instead of having 5 places to store information, it is now all under one program. Customer support is great as well!

Cons:

I guess the biggest downfall is some of the controls and limitations when it comes to wanting to delegate. Most tasks have to stay with an admin and right now with us being a small company that means it has to stay with me or we need to give someone else admin clearance and they can access all feedback and other confidential items.

Humi Response

2 years ago

Hi Ashley, So happy to hear that you're having a great experience with our product and customer support! Thanks for your review, and we also appreciate the feedback regarding admin delegation. We do have custom roles that you can set up to provide users with specific access to certain areas within Humi. We hope that helps, and always appreciate any additional feedback to help improve our product! -The Humi Team

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Canadian Company

4.0 2 years ago

Comments: I think Humi is great and I would recommend it to any Canadian HR professional

Pros:

Time off, document management and onboarding keeps everything in one place allows more time for HR to focus on other tasks and less time on administration

Cons:

I find there are some navigation issues sometimes. ie. time off taking you back to the main page when you just want to be in an employee's profile. Surveys also are not the best with the new data as you cannot see separate surveys anymore

Tj
Tj
Vice President, Sales in Canada
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Will never go back to Excel HRIS

5.0 2 years ago

Comments: Support is great and responsive. They try hard to meet feature requests.

Pros:

Basic features to onboard and manage the employee journey backed by a clean and simple interface.

Cons:

Data access and reporting need work. I have to do a lot of engineering to manage the business.

Debra
ED in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

easily scaled up for growth

5.0 12 months ago

Pros:

great add ons and integration. good customer support!

Cons:

not intuitive or flexible for staff who jump roles and hours of work-can be hard to pivot time off policies for employees.

Humi Response

12 months ago

Thanks for your review, Debra! We appreciate your feedback regarding your platform experience, and glad to hear that you've had a good experience with our customer support team. We look forward to continuing to work with you! -The Humi Team

Jessica
Director of Operations in UK
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Frequent user of Humi

5.0 11 months ago

Comments: We really love it and have used it for several of our clients too

Pros:

Really easy to set up, and easy to use. Lots of help guides

Cons:

Impossible to speak with a Humi on the phone if you have an urgent question. Support tickets usually take 24-48 hours to receive a response

Humi Response

10 months ago

Hi Jessica, thanks so much for your review! We're so glad to hear that you find Humi easy to use and utilize it for several of your clients. We appreciate your feedback regarding our support channels, as dedicated and personalized customer service is a top priority for us. We look forward to continuing to support your business! -The Humi Team

Matthew
Matthew
CEO in Canada
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect payroll software

5.0 6 months ago

Comments: Really good. A few times I had some questions about locating something and support was easy to connect with to help me

Pros:

The humi software is relatively easy to navigate. It does take some patience but after a few times logging in and navigating around it’s a pretty easy software to use.

Cons:

I can’t think of anything I didn’t like about humi.

Ashley
Ashley
Chief Operating Officer in Canada
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent HRIS for Canadian SMEs

5.0 2 years ago

Pros:

Their product itself works great. If we do have any issues, the Humi support team is incredibly quick and responsive, providing us with the answers that we need. I have zero hesitation recommending Humi to any HR team looking for an intuitive HRIS.

Cons:

The mobile app isnt the best. This is by no means a showstopper

Humi Response

2 years ago

Hi Ashley, So great to hear that you're enjoying Humi and that our team has been providing you with the support you need! We also appreciate your feedback on our mobile app. We're continually making improvements to our product, including our platform's web responsiveness so that you can access what you need on desktop, tablet, or mobile. -The Humi Team

Hardip
HR Manager in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

What I love and wish for from Humi

5.0 2 years ago

Comments: Overall experience has been positive. Would love to see new implementations

Pros:

Love the vacation tracking and calculations. This saves me time on when employee reach out to ask how much vacation they used or have remaining. Being able to share documents and make company announcements.

Cons:

Not a fan that payroll run cannot be scheduled. When employee is on vacation the payroll does not automatically calculate the vacation pay.

Billie
Controller in Canada
Financial Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Payroll

5.0 2 years ago

Comments: Overall great experience so far. Hoping that above mentioned features can be introduced at some point soon.

Pros:

User friendly and having the HR solution is very helpful

Cons:

Humi Payroll is missing the year-end filings with the government (generating and submitting T4s to CRA still needs to be done manually). Also, paying contractors (independent contractors with no source deductions) is currently not available in Humi. Also, no mobile app at the moment. this would be helpful for employees.

Carrie
Director, Operations in Canada
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

HUMI has simplified our HR processes!

5.0 last year

Comments: We are now looking to move to more of their platforms because of the simplicity of it for our HR team and our team members. Couldn't recommend it more!

Pros:

We have used HUMI for over a year now and it has simplified many aspects of our HR processes. From onboarding to vacation management, it has streamlined more than we could have ever imagined!

Cons:

Our team members would like the ability to install HUMI on their phones and have full functionality.

Humi Response

last year

Hi Carrie, So great to hear that Humi has helped streamline so many aspects of your HR processes! Thanks for your review and feedback regarding our app. We're also improving the web responsiveness of our platform, which means you'll be able to access many parts of Humi from a browser on your desktop, mobile, or tablet. Looking forward to continuing to support your company! -The Humi Team

Quinn
Business Operations Manager in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

We love Humi!

5.0 2 years ago

Comments: On boarding and continued support from the fantastic staff! Very responsive if issues arise. Humi has helped decrease our over payroll %

Pros:

Humi is a simple platform that all users on all levels can use! Staff love the app feature in order to clock in and out for shifts. Helps control payroll costs for the business!

Cons:

Not able to integrate with all POS platforms

Humi Response

2 years ago

Hi Quinn, We're so glad to hear that you and your staff are loving using Ameego, our scheduling and time tracking platform for restaurants! Thank you for your feedback, we look forward to continuing to provide you with great customer experience and the solutions your business needs. -The Humi & Ameego Team

Carole
Office and HR Manager in Canada
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Canadian HR platform

4.0 2 years ago

Comments: Very happy with the service.

Pros:

This is the third payroll and HR platform we use after Ceridian and Rise.

Cons:

Very user friendly. The time off management is really good. Great support.

Humi Response

2 years ago

Thanks for the review, Carole! So great to hear that you're happy with our platform and service. -The Humi Team

Tammy
Senior Human Resources Manager in Canada
Publishing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic, user friendly HRIS

5.0 2 years ago

Comments: Love it! I like that its very user friendly, and intuitive for employees to use.

Pros:

Employee Data Base - keeping employees documents all in one place Requesting PTO - Its easy for employees to request time off, and its easy for managers to approve, I also like that employees can see how much time off they have accrued Recruiting Feature - the ability to post job ads on indeed via humi, and keeping track of applicants Reporting Feature - i like that i can pull reports from humi , like employees salaries, start date etc.There is a lot that I like about humi, but it's too long to type it out.

Cons:

Interview Section in Recruiting - the interview portion to create interviews is very basicBenefits - the benefit section is great, but it would be awesome if humi could partner with benefit companies like Sunlife (its who we use) so that i can add employees to our benefit plan through humi, rather than adding them to the plan in the sunlife portal Training - the training feature is very limited and basic, it would be awesome if humi implemented more tools, think of interactive training like Gamification Learning ( i know that this would require a lot of money and resources to implement, but its something to think about). Ideally, humi would also have the option to create Modules for training, and then a quiz an employee can complete after they have finished that said training.

Laura
Office Manager/HR Administrator in Canada
Government Administration, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Humi 101

4.0 2 years ago

Comments: All staff time off is tracked in realtime in one place. All HR documentation is tracked in one place and clearly identified when acknowledged. Streamlines paperwork

Pros:

It is simple...and complete for our needs as a small government funded organization

Cons:

Difficulty printing pages or reports. Uploads cannot be edited easily without removing and uploading again which then impacts any acknowledgement or staff signature requirement. It is still new but these are immediate observations.

Chuck
Director People Operations in Canada
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Indigenous Inclusivity

4.0 2 years ago

Comments: Good

Pros:

This software is easily used across the team. Although onboarding could be better with to-do lists to check off, I think it gives our team a great first place to start. All HR documentation and time off is managed in Humi.

Cons:

Two major items are Indigenous Taxation for payroll, a right of Indigenous people.Integration with Xero accounting system

Susan
Office Manager in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Humi is a game changer

5.0 6 years ago

Comments: very good

Pros:

The first thing you notice when you get onto Humi is how clean the design is. Wow Wow Wow. Usually my employees have trouble navigating softwares, but with Humi, my employees have become very independent. They just launched the Humi Go App which allows them to request Time-Off, and see their balances on their phone. No more email exchanges or paper forms for this gal! It was hard to find a Canadian company that did everything I needed until I found Humi. Whether it was just storing employee data, running payroll, or even administering benefits, they handled it all. Its nice to have one point of source for all your internal employee needs. There is so much in the system its hard to get into everything but some of the best features are; the document center (where you can upload, edit and send out documents for signature, customized to each employee), onboarding (digitally on-board new hires to the company where they can sign contracts, fill out personal details, and access their own employee platform), and time-off (easily set up leave types and track leave for all employees). Their integrated Payroll is the icing on the cake. It really reduced the errors we had from transferring our changes to our old clunky payroll system (ADP). The buying process was very quick and simple. We had a couple demos to showcase the platform and then we had the pricing conversation. Price is per employee and on a month to month basis and they didn't charge us for implementation which was superb.

Cons:

There were a couple things they do not have that would be helpful. We currently have a couple hourly employees, and they don't have a clock in/clock out system. However we use the additional fields section to track these.

Neil
Systems admin in France
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Carecru Manning Review

5.0 2 years ago

Comments: Overall my experience is good. Earlier on I was frustrated with little glitches here and there. But it’s been better lately.

Pros:

I like how we have all documents for employees in 1 place. It’s good for time off requests , good for offer letters , employee agreements , etc.

Cons:

I wish that there was a live chat for support. I’ve also ran into random bug / glitches which can be frustrating. In todays world support in real time is the standard , so having to submit forms can be a bit irritating. I think the format for the org chart can be way way better, the tree diagram when you have large numbers is pretty bad so I have to use excel to create a better one. I also wish I could export zip files of documents as an admin. Ie. I’d like to instantly export to zip file all employee documents.

Colleen
Colleen
Chief Financial Officer in Canada
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Extremely disappointing

3.0 7 years ago

Comments: Zero

Pros:

Has fairly good basic HRIS functionality, easy to set up and use with a good price point. Company was very responsive during the sales process.

Cons:

Looking for efficiencies in our HR processes and had specific needs - we were promised that all needs could be met and that they would customize to do so. This was an outright lie - if your needs are on their 'roadmap' then all is good, but basic timesheet functionality (which we required) was not important enough for them to customize. Their "implementation" is free but basically non-existent - you do all the work (which we were ok with but others might not be). They responded quickly to our initial concerns and it went to Sr. Mgmt as soon as I called them out for lying in the sales process, but the response from their Co Founder was completely insincere in his promises to fix the situation and in fact, after waiting almost 6 weeks for him to follow up, he blamed me for not reminding him and actually said "Should you have sent me an email in the past two months, I would have been happy to live up to my promise in helping to align Humi with your needs" my response to him was a detailed list of all the times we had tried to get resolution in that time period. telling me "I'm extremely disappointed in our team for the experience you've had, as well as our response to your concerns...." and asking if he could have until the next day to resolve.

April
Head of People in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Still too much manual work required

2.0 2 years ago

Comments: It was OK for a short time, we had hopes that investments were being made into the product but nothing has changed over the last year and a half that adds enough value for us to continue using it. Will be switching to a new platform in the new year – probably bamboo.

Pros:

It has some good basic features and pricing was better than other options, unfortunately for a scaling business we need something more robust.

Cons:

The reporting dashboard and performance management are the weakest modules, we need to export information in order to pull any meaningful insights. Customer support also not a highlight.

Thanh
Head of Finance and Operations in Canada
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Very Simple and Basic

3.0 2 years ago

Pros:

This software is very simple and basic. If your company doesn't not have an HRIS system, this would be a great starter software.

Cons:

Once a company gets larger and more complex, Humi will not be able to support the company in its current capacity. Still fairly new and many of their features are still in production.

Janis
Operations and Administration in Canada
Government Administration, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Humi has been great for us.

4.0 2 years ago

Pros:

Humi is easy to use and helps us manage our people resources. We also appreciate that it is a Canadian company.

Cons:

We've been using Humi for awhile and there are some quirks that happen in the software. It's still new so it's understandable.

Laine
Lab Manager in Canada
Biotechnology, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great software!

5.0 2 years ago

Comments: My experience with Humi has been really good overall. Implementation was pretty straightforward and has helped keep us organized.

Pros:

Humi has helped us streamline our onboarding process and keeps all of our HR documents in one, easily accessible place.

Cons:

Sometimes the admin aspects can be difficult to configure. For example, setting up or editing a time off policy can sometimes be confusing.