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What Is Infraspeak?

⚙️ Infraspeak is an Intelligent Maintenance Management Platform that provides unmatched control, compliance and productivity to FM and maintenance teams. ⚙️ Leverage AI to automate tasks and offer intelligent insights across all areas of the operation, including assets, work orders, PPM, compliance, suppliers, inventory, analytics, and more! ⚙️ Built for mobile use, intuitive, and integrates with your whole tech stack, seamlessly. ⚙️ Automate up to 60% of admin work, reduce MTTR by up to 83%, and cut unexpected costs by 3.2x. ⚙️ Infraspeak is trusted by industry leaders such as Siemens, Veolia, Sandvik, Mitsubishi Electrical, Engie and Primark, to manage over 1 million assets daily.

Who Uses Infraspeak?

Facility Management, Maintenance and Facilities Services, Hospitality, HVAC, Lifts, Electrical, Retail, Offices, Healthcare, Schools, Public Sector, Sports Centres, Manufacturing, Venues.

Infraspeak Software - Infraspeak leverages intelligence to extend asset lifetime and cut downtime thanks to custom PPMs for each asset type, automated task scheduling, and smooth integrations with IoT sensors or BMS.
Infraspeak Software - Streamline reactive maintenance by automating workflows, creating and assigning work orders automatically, optimising your resource allocation and preventing late reaction times.
Infraspeak Software - Track crucial KPIs, build personalised dashboards and explore dozens of robust report templates. This provides comprehensive insights into all corners of your operations — assets, inventory, compliance and more!
Infraspeak Software - Create flawless preventive maintenance plans, custom audits and risk assessments for each asset, ensuring compliance with previously established SLAs and legal regulations. Run fire, health & safety checks seamlessly!
Infraspeak Software - Transform procurement with the Infraspeak Network™, a shared workspace that enables end-to-end cooperation and communication between FMs and field service providers — work as one!

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Reviews of Infraspeak

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.8
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
28%
3
2%
Paulo
Paulo
Chefe de Manutençao in Portugal
Verified LinkedIn User
Facilities Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best Maintenance Software Ever

5.0 6 years ago

Pros:

Best maintenance software ever made and always in improvement.

Cons:

Absolutely nothing to report about this tool.

Infraspeak Response

6 years ago

Hi Paulo, Thank you very much! We're thrilled. We'll keep working to meet your expectations on Infraspeak and help you make Pedras Salgadas Spa & Nature Park even better! Cheers, Manuel Ramos Head of Customer Success

Pedro
Co-Owner and chief manager of maintenance and service. in Portugal
Facilities Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My company’s daily working tool

5.0 6 years ago

Comments: Helps me and my team to be organized and never lose information in the middle of a chaotic day of work. My time is spent resolving problems instead of being on the phone all day. Gives me all the indicators and info with 3/4 clicks. Fast to send information to clients in case we need to.

Pros:

Everything is online 24/7, simple to use and registers everything we do working every single day. Saves time on the administrator side of operation and making it simple for the user side also.

Cons:

Need a admin and user version to run on iOS.

Infraspeak Response

6 years ago

Hi Pedro! Wow! Thank you very much for you review. It's been amazing to be part of Frostline's success! Cheers, Manuel Ramos Head of Customer Success

Manuel
Operational Production Maintenance Responsible in Portugal
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Infraspeak

4.0 2 years ago

Comments: Working with Infraspeak has been very beneficial for us. The internal organization of our maintenance has improved a lot. Software constantly improving.

Pros:

Customer support and concern is excellent.

Cons:

The software could be more user-customizable. But we are sure that in some of the next updates it will be more and more.

José
Chief Engineer in Portugal
Hospitality, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Best Maintenance Management System Ever

5.0 6 years ago

Comments: Mainly the main issues we have solved are: no information is being lost, we are solving the chronicle issues in a much faster way. We have a much higher control over the personal efficiency, etc...

Pros:

1. Ease of use (Very user friendly) for every reporter, technicians and administrator; 2. Data presentation in most of the fields; 3. Being open for customise the tool to feet all of our requests; 4. Organisation level of every action. No information is lost; 5. Easy of access from every PC, Labtop, Tablet or Smart phone

Cons:

1. The ´Infraspeak Direct´ for IOS. It is currently far away from the android version; 2. Cost; 3. Configuration of the preventive actions (very complex.)

Bruno
Diretor Serviços Técnicos in Portugal
Hospitality, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

6 Months Experience Review

5.0 3 years ago

Comments: In general terms, the experience in using the software has been very pleasant, having provided the sector with a capacity for managing and organizing tasks and collecting data that we did not have until then.

Pros:

Based on my experience so far, I see the software's strengths as its ease of use, the possibilities it provides for controlling maintenance tasks and fault management, access through the mobile application and the ease of reporting faults.

Cons:

So far I haven't seen many disadvantages in using the software but I occasionally see the lack of possibility of performing a filter search in some of the submenus, the creation of a standard layout for monthly reports and the alert for malfunctions that are paused in the resolution for a long time (to be able to set this limit).

Pedro
Diretor de Serviços in Portugal
Management Consulting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Openline Facility Managment

5.0 4 years ago

Comments: The InfraSpeak is the engine of all organization. Planning, reporting , billing. We concentrate the processes around the Infraspeak.

Pros:

Is user friendly, very simple to use, the maintenance technicians say it os very user friendly and a very good tool for daily corrective and preventive maintenance.

Cons:

Maybe the Mobile version for the managment should be more developed.

Pedro
Consultor in Portugal
Management Consulting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

My story about Infraspeak.

5.0 5 years ago

Comments: Reduction of technical and administrative work time, namely:
1. Integration in Infraspeak of some issues of our Integrated Management System in Quality, Environment, Safety and Maintenance;
2. Utility meter readings;
3. Records of works and information;
4. Audits module.

Pros:

1. NFC technology; 2. User friendly; 3. Open and flexible software; 4. Organization of information; 5. Artificial intelligence; 6. The support/help team.

Cons:

1. In the "Building Consumption" module, no enthalpy meters (thermal energy); 2. Export of Equipment Sheets (blank model) for surveys on paper; 3. Export of Equipment Sheets by Customer or Installation; 4. Export of Models for Supplier Evaluation; 5. When exporting an image / graphic (for example, total number of preventive works per state), the title does not come with the image / graphic.

Infraspeak Response

5 years ago

Thank you very much Pedro for your feedback and suggestions for improvement that you have made to us, we count on you to help us in the continuous development we have. - Edgar Sousa

Ricardo
Responsavél Manutenção in Portugal
Facilities Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Analysis

5.0 3 years ago

Comments: The program has streamlined and reduced the Contract Manager's work by 60% less than what we were using in the previous program. The program is very intuitive and easy to operate.

Pros:

Ease of software implementation in the company. The ease with technicians and customers operating with the program

Cons:

I have nothing relevant to point out, maybe it should be possible to print QR Code labels

João
Diretor de Manutenção in Portugal
Food Production, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great experience.

4.0 3 years ago

Pros:

Fast and easy implementation . A great tool to help you make better and faster decisions and to keep track of everything.

Cons:

None. The app has a wide variety of functionalities that fills our requirements

Pedro Jorge
assistant general manager incharge engineering in Portugal
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Acomplishing & Improving property and customers values!

4.0 3 years ago

Comments: Till now is being very positive, although we sill have a long way to pave!

Pros:

objectiveness, precisely and acurate! Tool very helpfull and professional.

Cons:

I do not have negative comments as the improvements are constantly being comnunicate to the team and being forward.

Rafael
Facility Manager in Portugal
Retail, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Infraspeak allowed us to go from paper and excel to a simple, integrated and paperless Facility Mgmt

5.0 7 years ago

Comments: Simple and organized facility management allowed us to fix issues faster and execute our preventive maintenance plan with success.

Pros:

The user interfaces (web, mobile and direct) are really easy to use . The NFC tags are really useful to access information and the app store they have inside the product allow us to choose which features we want to use, which we don't.

Infraspeak Response

7 years ago

Thank you, Rafael! Your team is also doing a great job using Infraspeak!

cidalia
cidalia
Sales Manager in Portugal
Verified LinkedIn User
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Higly recommende

5.0 3 years ago

Pros:

The way it adapts to your needs. It is user friendly for users, quicly adapts

Cons:

You really shall use it often otherwise you tend to forget about the more technical availabilities

Mark
Maintenance manager in UK
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Rentec

4.0 2 years ago

Comments: We used to use 3 different systems to run our maintenance department now it is pretty much all done on the Infraspeak system

Pros:

Very easy to use, even my non IT tradesmen can use the system with ease!! I like the way you can modify reports and requests to get what you need.

Cons:

Some small teething problems but all were solved quickly by the very helpful Infraspeak team

Adrian
Estate Operations Manager in UK
Facilities Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Infraspeak

5.0 2 years ago

Comments: The company is now using technology for 90% of its organisation of maintenance across our 6.5-acre site. Reactive maintenance is falling with a clear preventative path ahead for the maintenance requirements of our company. Our customer success manager has been outstanding, effortlessly coordinating training, requests, and issues from start to finish. If a technical issue has arisen the relevant technical side has been expedient, knowledgable and professional. All in all a very positive investment into the right software and company.

Pros:

Controlling the process flow of information from the initial raising of a work order through quotation to engineer's responses via the mobile app. The Software also has great customisable benefits for our company. The ability to use that ability has enabled us to include other electronic monitoring within the same system.

Cons:

Work is still required on some of the analytics sides, although this software has been in constant development and expansion since we started using it. I have no doubt that given time areas such as analytics will be much improved

Christian
News Editor/Journalist in Denmark
Newspapers, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Facility Management Platform with Easy to Use Interface

5.0 2 years ago

Comments: I have been using Infraspeak for a few months now and I am very impressed with the platform. It is easy to use and provides detailed analytics and reports. The platform is also great for managing tasks and projects, although it can be difficult to navigate at times.

Pros:

Infraspeak is a comprehensive facility management platform that is easy to use. The interface is intuitive and straightforward, making it easy to quickly learn and understand. The platform also provides detailed analytics and reports, helping to keep track of maintenance and operations activities.

Cons:

The platform is not always the most intuitive when it comes to managing tasks and projects. It can be difficult to understand and navigate at times. Additionally, some features may be limited in certain regions.

Mike
Maintenance Manager in UK
Paper & Forest Products, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Infraspeak has revolutionised my operations management.

5.0 5 years ago

Comments: Overall experience with Infraspeak has been really good, we were live very quickly with minimal work from my end (for a project of this scale) we had some excel files that we sent over to the on boarding team who translated hem into Infraspeak checklists and building/machine categories.

Pros:

Infraspeak, being cloud based means I can access anywhere as long as I have an internet connection, this is invaluable to my team as they can communicate the need for resources through recorded pictures on the app, ensures good quality of work from the team as they are reporting and uploading pictures of completed failures and tasks giving me a wealth of remote visibility for my team. Platform is easy to use and set up was really supported from the on boarding team every step of the way, on site visits and training for the team were conducted well and i have a collective buy in of technician and report users making all tasks visible and recorded for future reference.

Cons:

Some issues with the language as its a Portuguese company, however the team very quick to rectify issues and so not caused me any issues.

Infraspeak Response

5 years ago

Hi Mike, It has been an absolute pleasure being part of Sundeala's maintenance revolution! We couldn't be happier. It's great to see your success! I'll keep watching while I'm Infrastalking haha On our behalf we will keep working on improving Infraspeak to meet your expectations. We truly appreciate your words, thank you so much! Catch up with you soon - Carol

Pedro
Pedro
Head of Facility in Portugal
Verified LinkedIn User
Government Administration, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Infraspeak in a Public Authority

5.0 4 years ago

Comments: We now have control over inventory, I know that I will get a warning when we are almost out of a certain item; we know when the consumption of certain item occurs and can adapt our tasks to the real needs.
It was fairly easy to onboard all of our workers and, with a very old operational team, we had very few workers who haven't still managed, after around 3 months, to use the app effectively on a daily basis.

Pros:

Before Infraspeak we were managing everything on Excel sheets that were printed and handed out to the foreman and work teams. This meant we had a lot of lost information, no status on the task at hand and it was very hard to track down an issue. With Infraspeak everyone knows where a certain request is, how much we have on hold and how much we are accomplishing every week. On the other hand, I now have enough confidence on saying that we have a safe repository where to record all the information on our assets and know that it will be available to everyone that needs it.

Cons:

It wasn't a straightforward implementation, we had to adapt the software's constrains to our own way of operation, but the end results came quickly and it wasn't difficult to get our structure and workflows into the software.

José Manuel
José Manuel
Chief Engineer in Portugal
Verified LinkedIn User
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

TOP Building Management Software

5.0 3 years ago

Comments: Spare time for taking care of other issues, organization, safety, efficiency, effectiveness, etc...
Can't work with out it anymore!

Pros:

Infraspeak is a very very easy to use toll, from the reporter to the technician or administrator operators. We have all Corrective, Preventive (from internal and external teams), Stocks, etc..., in just one platform witch is great. All the reports and analysis tools provided by infraspeak are also top knotch.

Cons:

Interconnectivity with other Maintenance and Hotel operation softwares are undergoing and once those are finish Infraspeak will became a very powerful tool.

João
Activity Manager & Implementation in Portugal
Telecommunications, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A trusted partner in Activity Management

4.0 last year

Comments: Infraspeak is being a valuable help in organizing and managing many activities, replacing and optimizing processes, whether in the back office or with field teams.By organizing the activity, we are able to extract important metrics to help the Management Team make decisions.We are still working on developing some integrations with Customers and Partners so that in the coming months it will be possible to continue to evolve and improve and we are counting on the collaboration of the Infraspeak Team for the success of the operation.

Pros:

Ease of integration processes, simplicity of use, a 5* support team.The company quickly adapted and adjusted processes in order to optimize the activity, with many activities currently being carried out only on Infraspeak

Cons:

For the company's needs and for now, there are no identified needs, however it is extremely important that the Infraspeak Team is always ready to implement new solutions and improvements

Paulo
Paulo
Head of maintenance & infrastrutures in Portugal
Verified LinkedIn User
Textiles, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Advanced maintenance

4.0 6 years ago

Comments: Infraspeak has allowed us to move all the information to a digital platform where we eliminated all the paper and do the operations without consulting, it even tells us what to do.

Pros:

The control, the help and the ease of access to the system, make us work more aligned and with a purpose, better maintenance and less maintenance.

Cons:

The reports that are now much improved and more intuitive.

Infraspeak Response

6 years ago

Hi Paulo, Amazing! We've been following all the impact of Infraspeak in your manufacturing, and it's great to see how happy you are! We're so glad to help. Thank you very much for your words! Cheers, Manuel Ramos Head of Customer Success

Simon
Facilities Manager in UK
Hospitality, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Infraspeak Review

5.0 10 months ago

Comments: The whole process has been seamless from start to finish, knowledgeable, friendly staff and a great product which is already starting to make a difference to our operation.

Pros:

I love the customisation that is available with Infraspeak, it allows you to really tailor the product to suit your specific environment.

Cons:

There are some shortcuts that could be added to the mobile app, such as a search function when creating work orders. I believe this has already been addressed with Infraspeak Next, so looking forward to using that.

João
João
Maintenance Director in Portugal
Verified LinkedIn User
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Infraspeak

5.0 5 years ago

Comments: Information is a lot easyer to manage, building maintenance as a lot of "small needs", wich through infraspeak as been possible to manage automaticly, and escape the litle problems of the day to day, allways keeping record, giving report and mesure in the end.

Pros:

Interface with the end user is very good, reducing wrong input. Custumization provided to the administrator, wich is able to program/implement the software since the begining in his own way.

Cons:

The lack of possability of automaticly associate equipements to the corrective anomalies. Gives preference to localization instead of equipments

Infraspeak Response

5 years ago

Hey Joao, thank you so much for your kind words and review. It's been a pleasure to work with you and to have Mystory hotels as part of our journey. - Luis Barbosa

Cameron
Contract Services Administrator in UK
Facilities Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Software Package - Lots of training and support avaliable

5.0 2 years ago

Comments: I have had 4 months of experience with the software and it's very easy to understand and well supported for all day-to-day tasks.

Pros:

Having individuals on hand in the support team to resolve issues helps you when you are stuck.Live updates are very important so that you can check how staff are getting on and meeting expectations.

Cons:

Some features do seem to double up a bit, I am not sure when I put a job order into the calendar why it does not auto populate to the planner at the same time, even if in a different colour to show it is not confirmed.

Paulo
COO ▪ Diretor de Operações in Portugal
Facilities Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Quality, efficiency and environmental protection

5.0 5 years ago

Pros:

After knowing how to work it is difficult to point out defects

Cons:

Ease of access, quick consultation, time saving, ETC

Infraspeak Response

5 years ago

Hi Paulo! Thank you very much for you review. We couldn't be happier to work with Fernando Martins Team. It's great to see your success! Cheers, Manuel Ramos Head of Customer Success

Pedro
Area Coordinator in Portugal
Import & Export, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Looking for a propper active management system

5.0 3 years ago

Comments: Infraspeak had great impact on our daily activity, making everything so much organized, fast end effective.

Pros:

It's flexibility nd capacity to adapt to our needs and Infraspeak's constant development according to costummers requirements.

Cons:

The capacity to grant access to information to our costummers. We can report them everything but they cannot see important info in real time, using an app for instance.