15 years helping Australian businesses
choose better software

What Is Comet Backup?

Start running backups and restores in less than 15 minutes! Comet is a fast, secure all-in-one backup platform for businesses and IT providers. You control your backup environment and storage destination (local, AWS, Google Cloud Storage, Azure, Backblaze, Wasabi, or other S3 storage providers).

Our backup software supports businesses across 120 countries in 13 languages. No contracts. Support, updates, replication, and re-branding are all free. Test drive Comet with a 30-day FREE trial!

Who Uses Comet Backup?

IT Providers, Managed Service Providers (MSPs), IT Service Providers, IT Companies, VARs, System Integrators, Backup Providers and in-house IT Teams

Where can Comet Backup be deployed?

Cloud-based
On-premises

About the vendor

  • Comet Backup
  • Founded in 2015

Comet Backup support

  • Phone Support

Countries available

Afghanistan, Albania, American Samoa, Andorra, Anguilla and 156 others

Languages

Croatian, Danish, Dutch, English, French and 7 others

Comet Backup pricing

Starting Price:

USD 49.00/month
  • Yes, has free trial
  • No free version

Comet Backup does not have a free version but does offer a free trial. Comet Backup paid version starts at USD 49.00/month.

Pricing plans get a free trial

About the vendor

  • Comet Backup
  • Founded in 2015

Comet Backup support

  • Phone Support

Countries available

Afghanistan, Albania, American Samoa, Andorra, Anguilla and 156 others

Languages

Croatian, Danish, Dutch, English, French and 7 others

Comet Backup videos and images

Comet Backup Software - Comet Server Web Interface
Comet Backup Software - Protected Items Screen
Comet Backup Software - Storage Vaults
Comet Backup Software - Detailed Job Logs Report
Comet Backup Software - Policy Management
View 6 more
Comet Backup video
Comet Backup Software - Comet Server Web Interface
Comet Backup Software - Protected Items Screen
Comet Backup Software - Storage Vaults
Comet Backup Software - Detailed Job Logs Report
Comet Backup Software - Policy Management

Features of Comet Backup

  • Access Controls/Permissions
  • Archiving & Retention
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bare-Metal Restore
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Customer Database
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retention Management
  • Data Synchronization
  • Deduplication
  • Differential Backup
  • Disaster Recovery
  • Document Management
  • Encryption
  • Full Text Search
  • Incremental Backup
  • Multiple Data Sources
  • Multiple Format Support
  • Policy Management
  • Remote Access/Control
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Storage Management
  • Third-Party Integrations
  • Version Control
  • Whitelisting/Blacklisting

Alternatives to Comet Backup

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Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
SQLBackupAndFTP is software that backups and restores SQL Server, MySQL, PostgreSQL, Azure SQL, and Amazon RDS databases.
Windows server backup tool that enables recovery and backup of cloud-based and physical servers through endpoint protection.
Cloud storage solution to securely store, synchronise and share data from anywhere with any device according to German data privacy.
VM Explorer is a VM backup solution for virtual environments including VMware, vSphere, and Microsoft Hyper-V.
Veeam’s® premier product delivers trusted availability for all of your cloud, virtual, Kubernetes and physical workloads.
Close the gap between the most critical phases of any customer journey with hands-on, customized, powerful virtual product experiences. Learn more about CloudShare
NAKIVO Backup & Replication is a reliable and affordable data protection solution for virtual, physical, cloud and SaaS environments.

Reviews of Comet Backup

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.5
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
22%
3
5%
Terry
Terry
President in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Backup software for MSP or Small Business

5.0 2 years ago

Comments: My overall experience from the Onboarding Video Call to getting it all setup and running has been great. Any questions or issues have been taken care of quickly, and I can have the peace of mind that stuff is safe.

Pros:

We got this software as a solution for our MSP business. It has all of the features that you need backup client's equipment without breaking the bank.

Cons:

There are some parts to it that are confusing in the initial scheduling of the backups, but once you do it a few times it gets better.

Alternatives Considered: Syncro

Reasons for Choosing Comet Backup: It was more about a better price with the same or better features for one program. The other was unreliable and couldn't tell if the backup was done or not.

Switched From: IDrive and MSP360 Managed Backup

Reasons for Switching to Comet Backup: Ended up going with Comet as it was the back end for these other options.

Rene
MD in South Africa
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great backup good price

4.0 3 months ago

Comments: The support team has been great and will even schedule a zoom to help you sort out your issue, they keep adding features and functionality so it just keep getting better, I feel like there are better solutions on the market but not at the price point.

Pros:

Central cloud backup Server with options to and onsite backup servers too. Linux option for the backup server reduces our cost. No cost to run the backup server only cost per client device. Support for most types of storage. DAS, NAS, S3 and more.

Cons:

Restores can be slower then some competitors, no option to live mount the data found in some of the competition. Storage locking can be a challenge.

Alternatives Considered: Acronis Cyber Backup, NAKIVO Backup & Replication and Ahsay Offsite Backup Server

Reasons for Choosing Comet Backup: Pricing given to use when joining and used to price our product to clients changed and it became unfeasible for us to continue, their sales team did not care and made excuses as to why they could not honer the original price, there were a few other issue with the software and support response was also poor.

Switched From: MSP360 Managed Backup

Reasons for Switching to Comet Backup: The price point was good and it included re branding and one of the biggest things was the image backup that did not rely on windows built in backup.

Francois
Owner in Netherlands
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Review Cloud Web

3.0 4 months ago

Comments: Overall it's between OK and good. Hopefully there will be big updates to smooth out the ease-of-use.

Pros:

The pricing, the featureset and the scheduling of tasks.

Cons:

The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data.

Denis
Senior Engineer in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Comet after a year.

4.0 4 months ago

Comments: So far, so good. It seems to be reliable for the most part. Would like some more in depth reporting and monitoring features, but for the price, it's been very good value.

Pros:

Quite easy to set up, inexpensive pricing.

Cons:

Need to be able to back up MS365 data without relying on a dedicated endpoint at the client end. We can't use it for MS365 backups without that feature and are using another backup tool for that side of backups.

Alternatives Considered: Cove Data Protection and Veeam Agent for Microsoft Windows

Reasons for Choosing Comet Backup: Pricing and feature set. Comet had more features for the price. We also loved the idea of self hosting the server and using Wasabi / S3 as a storage target.

Switched From: MSP360 Managed Backup

Reasons for Switching to Comet Backup: Pretty much it came down to price. Veeam and Cove were both more mature platforms, and had more features, but Comet ticked our boxes at a better price point.

Walt
Technology Consultant in US
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Attractively priced backup solution for service providers

5.0 8 months ago

Pros:

Product is very easy to use. Wasabi cloud storage is fast, cheap, and fully integrated, requiring zero setup. No issues installing on a wide variety of machines and OSes. Does not pester users; console provides comprehensive overview of status across clients and backup loads.

Cons:

No Google Workspace backup. Costs for backing up Microsoft 365 are out of line with otherwise very reasonable pricing for backup software. Would like to be able to support older versions of Windows Server, because we all have those old servers sitting around somewhere!There are some issues to beware of regarding multiple jobs backing up to a single repository. If a job doesn't complete, you could end up with a locked repository that keeps other jobs from running.

Alternatives Considered: Veeam Data Platform

Reasons for Choosing Comet Backup: COST! Cove Data Protection is hugely expensive, but is more hands-off reliable and verifiable. Comet requires more admin time to make sure things are going well, but it is 1/3 of the cost.

Switched From: Cove Data Protection