Who Uses This Software?

Aesthetic Practices, Doctors Offices, Spa, Cosmetic Provider

Average Ratings

20 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price USD 12.00/month
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Aesthetic Record
  • https://www.aestheticrecord.com/
  • Founded 2017

About Aesthetic Record

Aesthetic Record is a is a HIPAA compliant mobile medical photography system that was specifically designed for the aesthetics industry!

We combine the newest tech to make medical photography, patient management, and clinic management simple & easy.

Our mobile app takes patient records and procedure administration to a whole other level. If you havent downloaded the app, do so now!

Aesthetic Record Features

  • Data Analysis Auditing
  • Data Security
  • EMR Interface
  • Fax Management
  • Lab Instrument Interface
  • Multi-Location Printing
  • Online Instrumentation
  • Physician Test Panels
  • Procedure-Based Billing
  • Sample Tracking
Vendor has not completed this information.
  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Package Creation
  • Admissions Management
  • Bed Management
  • Discharge Management
  • Historical Reporting
  • Patient Flow Management
  • Patient Location Tracking
  • Patient Monitoring
  • Real Time Reporting
  • Waiting Time Tracking

Aesthetic Record Most Helpful Reviews

Easy to use and lots of features.

Reviewed on 13/02/2018
Verified Reviewer
Master Aesthetician
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Let me start off by saying I did a great deal of research before deciding on Aesthetic Record. I reached out to about a dozen of these software companies and finally got convinced with this software because of the capabilities. For one, adding people to use the software and teaching them to do everything so is a breeze. Second, making a new chart during a procedure is super quick and my patients sign consents right on the iPad app they have plus I can always see any services or products my patients have ever used. Third, it is very customizable; you can change consents or questionnaires anytime easily. Our patients like the app because making appointments is quick and painless and our clinic has never been busier and yet it all feels so smooth!

Cons: We have been waiting for the POS feature to come out for some time. I get that new developments take time but just wish it was faster. Our account manager is always helpful though which is nice.

Highly recommend

Reviewed on 18/04/2019
Bryan L.
Director of Clinician Services
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Highly recommended - I spent months researching and trialing EMR products until I found AR for our company. I tried all the big names, the expensive, and the free - nothing compares. Amazing representatives to work with as we first rolled out AR all the way through now as we have grown to a much bigger company using almost all of the features of AR.

Pros: Easy to use, very functional, all-in-one type serivces

Cons: Overall I can not complain, any little glitch or issue that I may have had was resolved pretty quickly. They really treat you like you are their #1 client and work with you

great customer service and a great product!

Reviewed on 27/07/2018
Verified Reviewer
Area Sales Representative
Pharmaceuticals
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: EMR charting solution, track coolsculpting procedures easily, HIPPA compliant, great customer service, online booking

Pros: easy to use, it keeps my practice organized, and I love the photo charting.
I recently started using POS with AR and i love it. The on-boarding process was smooth, they sent me a card reader and was able to take payments very quickly. I am grateful that I can now track packages sold within my practice and AR automatically track sessions remaining within each clients profile, this has been a huge time saver for us.

Cons: I wish there was more functionality for email campaigns, i know they are currently creating this but wish it was here sooner.

Has some MAJOR glaring flaws - more

Reviewed on 08/03/2019
Verified Reviewer
Adult Nurse Practitioner
Medical Practice, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: has potential but they need to do some updates ASAP

Pros: the chat box for support. very responsive. HIPAA compliant

Cons: Has some major design flaws - patients cannot enter in their birth date when they are filling out a new patient questionnaire. you cannot see at-a-glance if a patient ever filled out a health history - you have to open every single patient visit to go searching for it. Whenever a patient arrives in the waiting room - you have to 1.) ask them their birth date in front of everyone, 2) give them the questionnaire, take back the ipad, then 3) give them back the ipad to sign consent. Basically it is more back and forth than paper charting. you have to upload stock photos before you do consent. Then you have to replace all the phones one by one with the actual photos. It sends patient instructions and surveys even if the patient didn't show up for their appointment. The nurses cannot see the calendar from the day from the iPad. They have to borrow a PC from the front desk to be able to see the appointments.

Vendor Response

by Aesthetic Record on 19/04/2019

Thanks for your review! I wanted to shed some light to a couple of the items written within your review:
1. patients have access to a patient portal, they can login to the portal and securely fill out any private information. Therefore if they need to add their DOB or address to their account that allows an easy and private way for the to do so. Within the portal they can also fill out questionnaires before they come into your office.
2. You don't have to take patient photos. We have something built into each procedure called a "template". We also offer a health timeline which doesn't require any photos at all.
3. To view appointments on your mobile device it is recommend to connect your account for google sync.
We would be happy to take you through all these items, please contact our office so that we can get you scheduled for training!

Fabulous platform!

Reviewed on 29/11/2018
Brenda S.
ARNP/owner & operator
Medical Practice, Self Employed
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Very helpful business team- they don't just send you the platform and you are struggling to finesse the use of it- I can always get support either online or by phone- very strong staff support. This is what, I feel, will make their business so successful. Fantastic to work with all the time!

Pros: Ease of use, professional presentation, detailed documentation with HIPPA compliance.

Cons: I wish the before and after pictures were a bit easier to use- I tend to use an app on my phone for better control over the pictures- may be operator error! LOL

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