---
description: Learn more about Critizr price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Critizr Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Critizr](/software/162653/critizr)

# Critizr

Canonical: https://www.capterra.com.au/software/162653/critizr

> Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Critizr?

Midsize, Large Enterprises

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Critizr
- **Location**: London, UK
- **Founded**: 2012

## Commercial Context

- **Starting Price**: USD 0.01
- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Critizr for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: United Kingdom, United States

## Features

- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Management
- Email Marketing
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Offline Response Collection
- Question Branching
- Question Library
- Reporting/Analytics
- SMS Messaging
- Sentiment Analysis
- Skip Logic
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Trend Analysis
- URL Customization

## Integrations (2 total)

- Salesforce Sales Cloud
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Survicate](https://www.capterra.com.au/software/132914/survicate) — 4.6/5 (99 reviews)
3. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews)
4. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10426 reviews)

## Reviews

### "Critizr - avis" — 3.0/5

> **Florent** | *7 December 2022* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: Critizr est un outil de création et d'analyse de sondage très pratique, il peut envoyer des sondages via des mails. Je vois l'aspect pratique car on peut aussi répondre à un sondage avec nos téléphones donc c'est sympa.
> 
> **Cons**: Le design manque un peu je trouve, le logiciel pourrait être amélioré.

## Links

- [View on Capterra](https://www.capterra.com.au/software/162653/critizr)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/162653/critizr> |
| de-AT | <https://www.capterra.at/software/162653/critizr> |
| de-CH | <https://www.capterra.ch/software/162653/critizr> |
| en | <https://www.capterra.com/p/162653/Critizr/> |
| en-AE | <https://www.capterra.ae/software/162653/critizr> |
| en-AU | <https://www.capterra.com.au/software/162653/critizr> |
| en-CA | <https://www.capterra.ca/software/162653/critizr> |
| en-GB | <https://www.capterra.co.uk/software/162653/critizr> |
| en-IE | <https://www.capterra.ie/software/162653/critizr> |
| en-IL | <https://www.capterra.co.il/software/162653/critizr> |
| en-IN | <https://www.capterra.in/software/162653/critizr> |
| en-NZ | <https://www.capterra.co.nz/software/162653/critizr> |
| en-SG | <https://www.capterra.com.sg/software/162653/critizr> |
| en-ZA | <https://www.capterra.co.za/software/162653/critizr> |
| fr | <https://www.capterra.fr/software/162653/critizr> |
| fr-BE | <https://fr.capterra.be/software/162653/critizr> |
| fr-CA | <https://fr.capterra.ca/software/162653/critizr> |
| fr-LU | <https://www.capterra.lu/software/162653/critizr> |
| nl | <https://www.capterra.nl/software/162653/critizr> |
| nl-BE | <https://www.capterra.be/software/162653/critizr> |

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