--- description: Learn more about Netchex price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Netchex Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [Netchex](/software/162115/netchex) # Netchex Canonical: https://www.capterra.com.au/software/162115/netchex Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/162115/netchex?page=2) > A cloud-based human resources system that enables employers to manage the employee lifecycle from recruitment to retirement. > > Verdict: Rated **4.5/5** by 165 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Netchex? Backed by a dedicated support team and integrated technology, Netchex is the solution of choice for small and mid-market businesses looking to simplify HR and payroll processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 165 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Netchex - **Location**: Covington, US - **Founded**: 2003 ## Commercial Context - **Pricing Details**: Contact Netchex for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - ACA Reporting - Activity Dashboard - Alerts/Notifications - Applicant Tracking - Attendance Management - Attendance Tracking - Automated Scheduling - Benefits Dashboard - Benefits Management - Biometric Recognition - Calendar Management - Candidate Management - Communication Management - Compensation Management - Competency Management - Dashboard - Deduction Management - Direct Deposit - Document Management - Employee Benefits Administration - Employee Database - Employee Management - Employee Scheduling - Goal Setting/Tracking - HIPAA Compliant - HR Management - Health Insurance Administration - Interview Management - Job Posting - Leave Tracking - Life Insurance Administration - Mobile Access - Onboarding - Online Benefits Enrollment - Overtime Calculation - Payroll Management - Payroll Reporting - Performance Review Management - Reminders - Reporting/Analytics - Self Service Portal - Talent Management - Task Management - Tax Compliance - Time & Attendance - Time Off Management - Time Tracking - Timesheet Management - Vacation/Leave Tracking - W-2 Preparation ... and 18 more features ## Integrations (13 total) - Cleargistix - Dealertrack DMS - Employee Navigator - Hireology - Human Interest - Inn-Flow - M3 - QCommission - QuickBooks Online - Trackforce Valiant - TurboTax Business - Vestwell - WorkBright ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) - [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software) - [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software) - [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Alternatives 1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews) 4. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7170 reviews) 5. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1333 reviews) ## Reviews ### "Streamlined and Efficient Payroll System: A Game Changer for Businesses" — 5.0/5 > **Bayardo** | *6 March 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Moreover, the system is highly customizable to suit the specific needs of our business. Whether it's setting up different pay schedules, defining various deductions, or incorporating specific compliance requirements, Netchex can accommodate it all. This flexibility ensures that our payroll processes align perfectly with our business objectives. Another aspect that sets Netchex apart is its robust reporting functionality. The system provides comprehensive reports on various aspects of payroll, allowing us to gain valuable insights into our workforce costs, compliance status, and more. These insights empower us to make informed decisions that drive business growth. > > **Cons**: The user interface is incredibly intuitive, but there is a bit of a learning curve. Navigating through the system can be improved a bit for those with limited technical expertise. > > I must commend the exceptional customer support provided by the Netchex team. Whenever we encounter any issues or have questions about the system, their support staff are always prompt, courteous, and knowledgeable, ensuring that our concerns are addressed promptly. ----- ### "Worst payroll system I have used" — 1.0/5 > **tiffany** | *2 August 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Nothing z > > **Cons**: GL posting errors imports not working properly customer service is terrible > > I was promised a my own team to call whenever I needed help and they "restructured" 90 days in, so I have no team. Implementation is a joke. Be prepared to do several massive spreadsheets and HOURS of training. GL is still does not post properly and I have asked several times for it to be fixed. Imports do not work. Some items they start charging you for after 90 days, beware and ask lots of questions. ----- ### "Simple to keep track of hours worked" — 5.0/5 > **Holly** | *4 September 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: You are able to see your employees hours to make sure they are not going into overtime. > > **Cons**: Switching from employee to manager can be difficult. I always have to use a new browser to switch over. ----- ### "Maybe for some, but not for us." — 2.0/5 > **Mary** | *24 July 2025* | Nonprofit Organization Management | Recommendation rating: 2.0/10 > > **Pros**: I am struggling to come up with things that I like. I like that you don't have to log all the way in to clock in/out. I also like that there is a lunch in/out button. I like that it gives you space to put your likes/dislikes/hobbies > > **Cons**: Incredibly slow load times for all pages, often timing out and requiring logging out and back in; issues with time clock-not set up to handle 24 hr shifts-no flexibility in it at all, often created random missing punches when making edits. Issues with pages loading or showing "no employees;" Does not track accrual of PTO. Will show you the number of hours you have but does not have a running list showing when you accrued the hours. Took months to get incorrect PTO numbers corrected for staff and Admin and still having issues with it not being quite right. Many staff have given up and are just going to take the hit. Holiday pay does not show up on time cards at all-dont know why. Does not notify administrative team about time off requests. Struggles with basic functions and often requires closing out the program entirely and starting over. Not user friendly for admin or staff and not at all attractive to look at. > > Overall, this is not the program I would use for an organization with 24-hr shifts. It is incredibly frustrating, time consuming, and inefficient. ----- ### "Only use Netchex if all you need is a basic payroll system" — 1.0/5 > **Callie** | *6 February 2025* | Banking | Recommendation rating: 0.0/10 > > **Pros**: -Payroll is not very complicated. -Customer service is great. > > **Cons**: This system is a payroll system and that alone. Yes, they offer other "features", but know this is one of the most outdated systems I have ever used. > > If you are used to Paycom or are more modern in technology, this system will drive you crazy. This system makes my job harder in every aspect outside of payroll. Everything is the long way around. Let me give you a tiny snip of information to see what I am referring to: all holidays have to be manually added to timecards every time (there is no way to place your holidays in to auto place it for that day based on pay group etc.), no reports that are created can be ran to PDF, and while on reporting, there isn't a feature to search for what you are looking for. You have to click around to find where the item is to add it to your report. There is no feature to request a missed punch, so managers (or me) have to manually enter missed punches. I mean, I could go on for hours about how this system has made my life harder. If I could go back to Paycom, I would run not walk. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.com.au/software/162115/netchex?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/162115/netchex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data