Who Uses Backlog?

With project management, bug tracking, wikis, and Git rolled into one, easy-to-use platform, Backlog provides the powerful features development teams need under a clean UI that anyone can use.

What Is Backlog?

Backlog is the all-in-one online project management tool for task management, version control, and bug tracking. Bringing together the organizational benefits of project management with the power and convenience of code management, Backlog enhances team collaboration across organizations large and small. Plan work, track progress, and release code updates right in Backlog. Core features include subtasking, custom statuses, kanban-style boards, Gantt charts, burndown charts, Git & SVN, and wikis.

Backlog Details

Nulab

http://nulab.com/

Founded 2004

Backlog Cost Overview

Backlog has a free version and offers a free trial. Backlog paid version starts at USD 35.00/month.

Starting Price

USD 35.00/month
See pricing details

Pricing Details

$35/month for 30 users

Free Version

Yes

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Documentation

Support

24/7 (Live Rep)

Online

Backlog Features

Bug Tracking Software
Audit Trail
Backlog Management
Collaboration
Task Management
Ticket Management
Workflow Management
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management
Collaboration
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Planning
Requirements Management
Resource Management
Surveys & Feedback
Workflow Management
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customisable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Backlog Reviews

Showing 5 of 68 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.4/5
Features
4.3/5
Value for Money
4.3/5
Ivan B.
Managing Consultant
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/10/2018

"backlog.com better than many "Goliath" systems"

Comments: We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

Pros: neat design supporting easy of use
all necessary functions available on-click
excellent for agile approach
clear and easy administration of projects, people etc.
integration with email and MS Excel (exports)
subtasking
no-time to get started and leverage the tool by users
fast and responsive design
standalone application for iOS

Cons: nothing essential
maybe more storage space included in plans
better numbering of subtasks (to include number of parent issue)

  • Reviewer Source 
  • Reviewed on 30/10/2018
Akhilesh M.
Software Test Engineer
Telecommunications, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 02/05/2020

"Backlog has your back!"

Comments: The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

Pros: Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

Cons: There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

  • Reviewer Source 
  • Reviewed on 02/05/2020
Đặng H.
QA
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2/5
  • Ease of Use
    2/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 11/02/2019

"Backlog need to be changed and improved"

Comments: Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.

Pros: The color of issue can be changed, I can customize the characteristics of issue for each project.

Cons: when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused.
I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed.
Thank you

  • Reviewer Source 
  • Reviewed on 11/02/2019
Milan K.
Lead Solution Architect
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/06/2020

"After months using free version for 1 project we successfully moved to paid version for all projects"

Comments: We track not only reported issues/incidents, but also the planned project tasks to have overview who is working on and what is the backlog of all unassigned tasks.
The main benefit is to not have projects information in several excel or project files but in one place. Also our status meetings with our teams are faster and more effective.

Pros: Easy to setup and use including graphic differentiation and access rights for individual projects (customer logo and colors).
No training required for users in our company who adopted this tool very fast.
In addition, GantChart is really usable with several options for grouping, automatic issue creation from email is also useful to support our clients and track how our internal specialists perform. Internal wiki is also used in our company to document not only the knowledges and technical information to be shared with others in the team, but also the meeting minutes related to our projects - everything stored and available in one place.
The mobile application also works as expected.

Cons: It is not possible to create links/relations in GantChart helping to display dependencies and reschedule the project tasks when something happen - now all issues have to be moved manually.
Navigation in wiki would be enhanced little bit.

  • Reviewer Source 
  • Reviewed on 17/06/2020
Mathieu L.
CEO
Computer Software, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/05/2020

"Great tool for product dev"

Comments: Issues are now well qualified, documented, categorized, with priority, easy to focus on what needs to be done

Pros: This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what. It really helped me to make my projects live and faster than before using this great tool

Cons: I wish the mobile app would have been more developed to have the same features as on web version

  • Reviewer Source 
  • Reviewed on 08/05/2020