iCare AMS

iCare AMS

by AMC Aviation

Who Uses iCare AMS?

iCare AMS is designed by our aeronautical experts to improve and optimize your aircraft maintenance, engineering, and logisitics operations. it's perfectly tailord to the needs of Airlines, MRO/Shops

What Is iCare AMS?

Specializing in the development of Aircraft maintenance Organisation & Software, AMC AVIATION French Company with 20 years of experience, adapts its products & services to the specific needs of its various customers.
AMC AVIATION provides a Maintenance & Airworthiness software solution ICARE AMS to improve and optimize your aircraft maintenance, engineering and logistics operations and has also developed ICARE SMS, the ultimate Safety Management System tool.

iCare AMS Details

AMC Aviation

http://amc-aviation.fr/

Founded 2001

iCare AMS Cost Overview

iCare AMS does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

iCare AMS Features

Aviation Maintenance Software
Compliance Management
Components Tracking
Flight Time Tracking
Inventory Control
Labor Hours Tracking
Logbook Tracking
Maintenance Scheduling
Manuals
Service Bulletins
Work Order Management

iCare AMS Reviews

Showing 5 of 9 reviews

Overall
4.9/5
Ease of Use
4.7/5
Customer Service
4.7/5
Features
4.6/5
Value for Money
4.7/5
Rihab T.
Ingénieur aéronautique
13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 14/11/2017

"POWERFUL, VERSATILE AND INTUITIVE SOFTWARE "

Pros: Easy to use, enables collaborative working, facilitates our daily work routine and we have a great technical support from AMC aviation,

  • Reviewer Source 
  • Reviewed on 14/11/2017
Diana H.
Purchase manager
Airlines/Aviation, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/09/2019

"Easiest and most complete for half the price"

Pros: The ease of use, the complete attention to details, all infos are in the same system for all departments to benefit from

Cons: The user manuel needs an update as we have lots of new features !

  • Reviewer Source 
  • Reviewed on 17/09/2019
Thierry B.
PREPARATEUR BUREAU TECHNIQUE
Aviation & Aerospace, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 07/02/2019

"iCare AMS "

Pros: Flexibility and how AMS team can customize the use of the software according customer's requests.

Cons: Lead-time of some feature request is sometime too long to be taken into account and embodied, software egonomics can be improved

Vendor Response

by AMC Aviation on 12/02/2019

Thanks Thierry for your honest review, we are glad that you like our system.

Concerning the cons you mentioned:

° At AMC Aviation we offer free features requests to customers giving them the ability to contribute to the software development. Users always send us so many awesome ideas and improvements.

We try to implement as much as we can and as fast as we can, that is why we have one of the shortest update cycles in the aviation IT industry (max. 2 months between 2 updates).

Don't worry, your request will be embodied as we always did.

We are also working on the ergonomics improvements.

  • Reviewer Source 
  • Reviewed on 07/02/2019
Emad S.
IT Manager
Airlines/Aviation, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/02/2019

"iCare AMS - Over all an easy and good system"

Comments: Over all the software is good and easy to use. We have all the functions we need although some needs improvement. It's good that we have the ability to request improvements to the software.

Pros: - Easy to use
- A good basic layout for the different steps
- Easy to install and log in to different databases
- Good compatibility on older and newer PC's (also Mac using Parallells)
- We have the ability to improve the software through the iCare AMS Support portal.

Cons: - iCare AMS need a better and more advanced RFQ-module. We have requested this and hopefully it will be implemented.
- Some improvements needed on the WO/WP-modules. Over all acceptable but need more work.
- Generally no multi-select environment in the system. (Some steps has now multi-select support compared to the initial version of the software).
- The design of the printed documents can be improved.
- Some improvement requests take a long time to implement.

Vendor Response

by AMC Aviation on 08/02/2019

Thanks Emad for this awesome review, we are more than happy that you like our system and that you would recommend it to your colleagues.

Concerning the cons you mentioned:

° We are working on these feature requests, but the good thing about giving customers the ability to contribute to the software development and having free feature requests, is that we have SO much awesome ideas and improvements.
We implement as much and as fast as we can, that is why we have one of the shortest update cycles in the aviation IT industry (max. 2 months between 2 updates).

Don't worry, it's coming soon, and we will answer your request as we always did.

  • Reviewer Source 
  • Reviewed on 07/02/2019
Juan M.
Customer Support Manager
Airlines/Aviation, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/02/2019

"iCare AMS is great"

Comments: Since we have started using iCare AMS at our company, we were able to increase the efficiency of our daily work processes. No more excel files to compile different data views.
We use iCare AMS for the MRO Part145 management and it made our live a whole lot easier;
We easily track engineers realised hours, we compare them to estimated hours , handle quotes and customer orders seperatly on each Work package, Parts in Store are tightly followed and much more.
Our teams and clients really appreciate how iCare AMS has simplified tedious tasks, giving them more time to focus on the most important activities. Everybody does their normal tasks, no more extra typing of the same data across softwares, then iCare AMS show the right data in the right places for everyone else. This is only possible because iCare AMS completely covers all aspects and departments in the MRO. iCare AMS is a great tool for any company that is looking unify their IT solutions.

Pros: Perfect customer support
Very Easy to use
Very Flexible
Great AMC team
Fast implementation

Cons: To be honest i think this is one of the best software i used in aviation

  • Reviewer Source 
  • Reviewed on 14/02/2019