Veriato Workforce Behavior Analytics

A great Solution Tool

Comments: The biggest challenge I had was to learn our office assistant's efficiency based on time spent on her personal agendas.

Pros:

I was able to identify areas where we could improve work productivity by restricting access to websites that were not work necessary.

Cons:

I had to get outside tech help for initial set-up.

No complaints at all

Pros:

Easy to integrate with other systems for my business

Cons:

No cons so far and I have been using it for over a year

Veriato is OK but its like a game of cat and mouse

Comments: V360 V9 is a nice improvement over V8 but the management console in V9 crashes too often, and is rather finnacky, and lacks advanced options - however overall it is easier to use - especially since they switched to port 443. Support is good if you can get a hold of them - they can be slow to call or email back.

Pros:

It is rather transparent to the users unless they are really trying to find it. Screenshots are nice, and the amount of data points veriato claims they can monitor is impressive.

Cons:

Many of the data types were not accurately recorded. For example, with google chrome always updating, the recorders from V360 cannot reliable capture all of the web events. The installation includes SQL Server Express, which is limited to 9.6 GB - requiring the users to provide their own MSSQL Server license to store more data without having to export old data first. There should be an option to use other databases.

Was a Great software when it was spectorsoft, terrible now.

Comments: Does NOT work as described. Described functioning of software is ALL IN THEORY. I've called to help with setup more than once before I gave up. They take you through a few steps, and tell you what to do for the next few because they are impatient to help through the whole setup. When setup fails you call back and same process. That's happened 4 times before I gave up. 2 year license I still can't get working. -- Each time you call up the tech is VERY KNOWLEDGEABLE (I'll give them that), but they get off the phone once you wake them up from sleep (TWICE it sounded like they just rolled out of bed and were walking through the house, doors closing etc..) and with all that my system is still not working. After 2017 I decided not to renew because of the setup issues (never worked) and I was convinced again by sales they would help with entire setup, I shouldn't have issues, I'm sorry, etc.. 2018, same problem 4 calls to tech support setup. still not working on ANY system (we have 4 PCs to monitor in our office). BTW, they have to call you back for support, It hasn't been convenient to continue on to a 5th tech. We have used the old version spectorsoft for years, hate the new one. be warned.

Pros:

the features of the software are still there, In THEORY, the features are great for a networked office, it attempts to work correctly, it logs just about everything.

Cons:

sales - excellent they will work a million ways and contact you the same amount of time till you make payment. software setup - terrible! beyond terrible. customer support for setup - worse..

Veriato 360

Comments: I really like the alerts based on behavior anomolies. Something hard to track without consistent user data.

Pros:

Very feature-rich, excellent support. Alerts based on behavior anomolies, keywords, data movement, malicious program, and many more. Screenshots are viewable for all users. Very robust product.

Cons:

Older versions have had recorders fail on us. Not easily deployed remotely.