--- description: Learn more about Google Docs price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Docs Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Google Docs](/software/160756/google-docs) # Google Docs Canonical: https://www.capterra.com.au/software/160756/google-docs Page: 1 / 1153\ Next: [Next page](https://www.capterra.com.au/software/160756/google-docs?page=2) > Web-based platform designed to store, create and edit spreadsheets, use templates, create charts, comment on documents, and more. > > Verdict: Rated **4.7/5** by 28799 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Docs? Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 28799 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Professional office suite with 30GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Access Controls/Permissions - Archiving & Retention - Collaboration Tools - Customizable Templates - Document Capture - Document Classification - Document Management - Document Storage - Electronic Signature - File Conversion - File Sharing - Full Text Search - Notes Management - Search/Filter - Third-Party Integrations - Version Control ## Integrations (22 total) - Asana - Dropbox Business - Figma - Gmail - Google Calendar - Google Classroom - Google Drive - Google Forms - Google Sheets - Google Slides - Google Workspace - Grammarly Business - Lucidchart - Lucidspark - LumApps ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software) ## Related Categories - [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software) - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28429 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17484 reviews) 3. [Microsoft Word](https://www.capterra.com.au/software/1010319/microsoft-word) — 4.7/5 (2783 reviews) 4. [Microsoft 365](https://www.capterra.com.au/software/58688/microsoft-365) — 4.6/5 (14037 reviews) 5. [Microsoft SharePoint](https://www.capterra.com.au/software/1167/sharepoint) — 4.4/5 (5413 reviews) ## Reviews ### "My preferred word processing app for over a decade\!" — 5.0/5 > **Jocelyn** | *21 January 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Google docs is my preferred choice of word processing app due for so many reasons\! Google docs is aesthetically formatted and user friendly. The ability to access your documents from any device is a non negotiable for me. The fact it remains FREE is amazing. The automatic save feature has saved me multiple times. Although this feature has been adopted to most word processors nowadays; when I first started using Google Docs it was life changing for me. I love the collaborative features it offers when sharing a document with someone. Having the ability to share in complete edit mode, view only mode or (my favourite) comments only mode makes a huge difference in being able to control what and who changes the original document. When the document needs multiple people's input it makes it significantly easier being able to see who made a comment and what the preferred changes are, without anyone accidentally changing the original draft. > > **Cons**: I have had issues with my document being slightly reformatted aesthetically when it's been converted to a word document file. > > Google Docs has been a seamless and user friendly experience throughout my many years of using it. It's reliable, innovative and cost effective. ----- ### "Very useful tool for our business" — 5.0/5 > **Anne-Marie** | *10 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: We use it for sharing information in real time with our team. I like the fact the only authorised staff have editing rights and that it is a live document so all information is immediately updated.. > > **Cons**: Nothing, I really like using Google Docs. The only issue we have found is that some staff use their personal Google account to set up documents which is problematic when they leave the company. > > Overall we have had a great experience with Google Docs. It has made life much easier having information to hand with the knowledge that it is current and constantly updated. ----- ### "Google Docs is very practical and convenient" — 5.0/5 > **Saisha** | *24 April 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: That documents save even if a device runs out of battery or the tab is accidently closed. It really removes the problem of having to save after every big edit or being unable to find your document. > > **Cons**: That some general features such as viewing word count and text formatting features such as strikethrough writing are not easily accessible. I often have to google how to access these features. > > My experience has been quite good. The ability to collaborate with others effectively alongside the automatic document saving makes it my usual go-to software for documents. ----- ### "Best free document creation tool with limited functionality\!" — 4.0/5 > **Sunil** | *1 February 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I love the clean interface, simple and user friendly UI that lets me create documents without needing to be an IT expert. > > **Cons**: As often happens with even desktop suite, formatting gets jumbled up or lost when working with word documents. > > Overall, since free to use with a Google account, I would use it oftentimes to create or jot down rough thoughts, notes and such, then continue on the full suite. ----- ### "ease and connivence" — 5.0/5 > **harley** | *26 November 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: this product is easy to use and one i like using as i don't want to pay for microsoft word or something like that > > **Cons**: i feel it is a bit clunky. like it is easy to use for sure, but feel as if it could be made easier to use. maybe its just because i havent \[played around with it enough though and expect it to be like Word. > > i'd say i am definitely satisfied with it. as i havent felt the need to buy any other service as this one does the job for me ----- Page: 1 / 1153\ Next: [Next page](https://www.capterra.com.au/software/160756/google-docs?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/160756/google-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data