--- description: Learn more about Google Docs price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Docs Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Google Docs](/software/160756/google-docs) # Google Docs Canonical: https://www.capterra.com.au/software/160756/google-docs Page: 1 / 1163\ Next: [Next page](https://www.capterra.com.au/software/160756/google-docs?page=2) > Web-based platform designed to store, create and edit spreadsheets, use templates, create charts, comment on documents, and more. > > Verdict: Rated **4.7/5** by 29055 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Docs? Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 29055 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Professional office suite with 30GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - Access Controls/Permissions - Archiving & Retention - Collaboration Tools - Customizable Templates - Document Capture - Document Classification - Document Management - Document Storage - Electronic Signature - File Conversion - File Sharing - Full Text Search - Notes Management - Search/Filter - Third-Party Integrations - Version Control ## Integrations (22 total) - Asana - Dropbox Business - Figma - Gmail - Google Calendar - Google Classroom - Google Drive - Google Forms - Google Sheets - Google Slides - Google Workspace - Grammarly Business - Lucidchart - Lucidspark - LumApps ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software) ## Related Categories - [Productivity Software](https://www.capterra.com.au/directory/30968/productivity/software) - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28542 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17618 reviews) 3. [Microsoft Word](https://www.capterra.com.au/software/1010319/microsoft-word) — 4.7/5 (2858 reviews) 4. [Microsoft 365](https://www.capterra.com.au/software/58688/microsoft-365) — 4.6/5 (14116 reviews) 5. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12768 reviews) ## Reviews ### "Creating, editing and working together on documents is easy with superior tools like Google Docs." — 5.0/5 > **Daniel** | *9 July 2026* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: As a lecturer, i have been using Google Docs almost on a daily basis to prepare for lecturing documents and learning materials for my learners and i have always enjoyed my experience working with it. It has a very smooth and lightweight user interface which makes it easy to use and work with whether am creating new documents or editing the existing ones. I also love the advanced security and access control features which makes it possible to keep all my work and documents safeguarded from malware and other security threats. Google Docs has very effective document version history features which makes it easy to track the changes i make on my documents and also make it possible to retrieve a previous version of a document if i need it. Lately i have found the voice typing feature very useful as it allows me to quickly edit my documents using voice command instead of having to type. I also love how it makes it easy to correct any grammar errors automatically and also help create summaries of a document with ease. > > **Cons**: For the period of time i have been working with Google Docs, i have never encountered any major issues like breakdowns which required me to reach out to the support team for assistance. My experience has always been smooth and convenient and i have not had anything to dislike or like least about Google Docs. > > I work with Google Docs to facilitate better and more convenient documents creating and editing experience as i prepare my lecture notes and also learning documents for my learners. With Google Docs, it has been so easy for me to prepare and work on my lecture documents to ensure they are easy to read for my learners and they contain the relevant information. It has given me a very efficient experience in preparing content-rich documents which includes links and files and its direct link with my Gmail makes it so easy to share the documents with my learners. I also like how it makes it possible for me to edit my documents even without any internet connection. Google Docs has great voice typing tool which allows me to quickly edit my documents using voice command rather than having to type everything. ----- ### "Highly recommend\!" — 5.0/5 > **Claire** | *24 May 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Google Docs is incredibly easy to use and makes collaboration seamless. Real-time editing and file syncing work extremely well, especially when working across teams or multiple devices. The interface is simple and intuitive without feeling limited, and the cloud storage integration makes organising and accessing files very convenient. I also appreciate the strong security features, automatic saving, and how easy it is to share documents with different permission settings. Overall, it’s a reliable and efficient platform for both personal and professional work. > > **Cons**: While Google Docs is excellent overall, formatting can sometimes become inconsistent when importing files from Microsoft Word or exporting complex documents. It can also feel a little limited for advanced design layouts or highly detailed formatting compared to desktop-based word processors. Offline functionality has improved, but it’s still not always as smooth as working fully online. > > LOVE IT. I use it for my day job and also all my personal files. I collaborate with my accountant when it comes to tax time and fine it seamless. ----- ### "My preferred word processing app for over a decade\!" — 5.0/5 > **Jocelyn** | *21 January 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Google docs is my preferred choice of word processing app due for so many reasons\! Google docs is aesthetically formatted and user friendly. The ability to access your documents from any device is a non negotiable for me. The fact it remains FREE is amazing. The automatic save feature has saved me multiple times. Although this feature has been adopted to most word processors nowadays; when I first started using Google Docs it was life changing for me. I love the collaborative features it offers when sharing a document with someone. Having the ability to share in complete edit mode, view only mode or (my favourite) comments only mode makes a huge difference in being able to control what and who changes the original document. When the document needs multiple people's input it makes it significantly easier being able to see who made a comment and what the preferred changes are, without anyone accidentally changing the original draft. > > **Cons**: I have had issues with my document being slightly reformatted aesthetically when it's been converted to a word document file. > > Google Docs has been a seamless and user friendly experience throughout my many years of using it. It's reliable, innovative and cost effective. ----- ### "Excellent cloud-based document collaboration" — 5.0/5 > **Zal** | *18 May 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It's a great replacement for Microsoft Word, and I can use it across most devices from anywhere without installing anything. It allows for collaboration and quick editing across our team for all our important documentation. > > **Cons**: Sometimes, if internet access is limited, it can present a problem with saving or having the most recent version of the document, however the pro's of it being-cloud based outweigh the annoyances from these rare occasions. > > Google Docs has become our main document writing platform - project briefs, contracts, meeting notes etc. We share them internally extensively and externally to clients without any issues. ----- ### "Very useful tool for our business" — 5.0/5 > **Anne-Marie** | *10 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: We use it for sharing information in real time with our team. I like the fact the only authorised staff have editing rights and that it is a live document so all information is immediately updated.. > > **Cons**: Nothing, I really like using Google Docs. The only issue we have found is that some staff use their personal Google account to set up documents which is problematic when they leave the company. > > Overall we have had a great experience with Google Docs. It has made life much easier having information to hand with the knowledge that it is current and constantly updated. ----- Page: 1 / 1163\ Next: [Next page](https://www.capterra.com.au/software/160756/google-docs?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/160756/google-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data