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What Is Google Docs?

Web-based app designed to store, create, and edit spreadsheets and documents online. Templates, charting and commenting are available.

Who Uses Google Docs?

Designed for businesses of sizes, it is a cloud-based document management system that helps teams collaborate, share, edit, chat, comment across multiple files in real-time.

Google Docs Software - Google Docs font selection
Google Docs Software - Google Docs collaboration
Google Docs Software - Google Docs comments
Google Docs Software - Google Docs storage
Google Docs Software - Google Docs access

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Reviews of Google Docs

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Karin
Karin
Executive Director in US
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Docs is the gold standard of team document creation

5.0 2 months ago New

Pros:

Producing plays requires a huge amount of team work. Collaborating on cast lists, costume inventories, prop plots, set designs and more are made far easier using Google docs. It's so easy to have all parties able to work on the same document, seamlessly, adding comments, tracking versions and seeing who commented what using tags

Cons:

Offline editing gets a little tricky for those with multiple accounts but overall it's great

Josh
Teacher in US
E-Learning, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Essential Document Creation/Sharing

5.0 4 weeks ago New

Comments: Google Docs allows me to do so many things in an easy, collaborative fashion. It's hard to think of a time when I didn't use it, but I know that my organization, productivity, and collaboration have all improved in that time. Google has done a very nice job with this product, and they are always rolling out new features and quality-of-life improvements.

Pros:

Every single thing about Google Docs is collaborative, and that is a must-have feature nowadays. All work is automatically saved, the revision history allows me to look back through every single keystroke, and there are so many collaborative features that allow me to work with colleagues in a variety of ways. All documents can easily be shared, copied, and modified in quick fashion. I honestly like everything about this product!

Cons:

There isn't much to dislike here. If pressed, I guess that I would say that there could be more template options to work with, but that is a very minor complaint. Everything about this product seems well thought out.

Verified Reviewer
Verified LinkedIn User
Human Resources, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Certainly performing well...

3.0 5 years ago

Comments: While the program isn't perfect, Google Docs is by far the most easily accessible and widely used word editing programs. It excels at what it needs to do, but lacks on what it could do.

Pros:

To start, Docs get's everything you need done. Editing, typing, sharing—it's all easily done. In a school or work environment, the commenting mode and ability to share documents easily makes working extremely efficient. In comparison, a traditional document editor would require you to manually send the file, have the other party edit it, then send it back. In docs, being able to instantly see any edits or comments another person makes is a huge time-saver. Docs is also extremely compatible with other types of files, and even can transcribe PDF files. It's also capable of converting your current doc into other formats, which is helpful since you won't have to use a third-party website/application to do so. While being a common feature in other editing programs, the auto save feature is handy, as it saves every time a change is made, even if it's just a single letter. On top of that, Docs also stores previous versions of your document, which I personally found very useful when back-referencing older revisions of essays and other papers. Lastly, Docs runs constant grammar and spelling checks, which is great for when you are typing in a rush and misspell a word or type something out awkwardly. Not only that, but the detection is always improving, and is even able to detect proper nouns (like names) and recognize that they aren't spelled wrong because they are meant to be spelled that way.

Cons:

Despite it's strengths, Google Docs holds a few annoying points. A major disappointment lies in the lack of font support. While some of the major, non-standard fonts like IBM Plex Sans are available, a majority of the fonts that are available aren't well-known or widely used, which led me to using the same 4-5 fonts over and over again. There is no option to add third-party fonts either, which isn't ideal for those of us that have a selection of them on our computers. Despite Doc's simple design, it's actually a huge resource hog for both internet bandwidth and RAM. While it may not be noticeable on a decent computer, it's especially noticeable on computers that aren't from the last 4 years or so. Loading Docs onto my laptop from a few years ago brought it to its knees, and forced me to use an alternative. While Docs has plenty of shortcuts for its most commonly used tools, not every tool has a shortcut. On top of that, there are no options to bind our own shortcuts to a tool, which is a huge problem for those of us that have to write heavily formatted, non-traditional styled documents. Lastly, table creation and editing in Docs is still yet to be ideal. Each line in a table is treated as a separate line, meaning that you have to either edit each line or all the lines at once, which makes it inconvenient to create visually appealing tables.

Jamie
Onboarding Manager in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best folder and document management system

5.0 last month New

Comments: Google Docs is the best document keeper and creator. It has made it so easy for me to share folders with clients and collab with them on their work - totally recommend.

Pros:

It is so easy to share folders, whether that's adding others to it or sending people the link! I love how you can search the name of the doc on your search engine and it comes up! I think the best feature on google docs is how you can see real time updates from other people editing the document - it is so great for collaboration. And, I do not even need clients to turn in the documents to me - because I can see them! I also love how it saves all your changes live!

Cons:

I have been using google docs forever and have no complaints.

Mariella
Writer in Qatar
Writing & Editing, Self Employed
Used the Software for: 1+ year
Reviewer Source

Definitely My Personal Favorite Google App

5.0 2 weeks ago New

Comments: I really love and use Google Docs pretty much everyday, whether I find the need to do quick perusals in the stories I wrote or editing some documents which I can possibly do both online and offline. I really appreciate how I can definitely edit my documents offline and just have the changes applied once I am back online.

Pros:

The first time I used this is back when I was a doing a paper with my classmates in my university and I appreciate how we simply don't need to justify our contributions because the history will simply show it. I appreciate it even more when I write my stories because I can even change the color of the paper that is said to help it easier to write even more. It is still my favorite Google App up to date and has never left my phone app list ever since.

Cons:

There are honestly none because I truly love Google Docs and how convenient it is whether using it for personal purposes or even in professional matters. I love how it is pretty straight forward and you don't need to be tech-savvy to be able to use it.