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Macrium Reflect Workstation

Macrium Reflect Workstation

What Is Macrium Reflect Workstation?

Macrium Reflect is our award-winning, on-premise business backup and recovery solution that helps businesses schedule backups, clone disks, handle data restoration, manage encryption, and more on a centralized platform. Reflect Workstation is perfect for standalone use. For larger organizations, SiteBackup offers centralized backup management. Reflect simplifies data backup, helping you avoid unplanned downtime. With fast backups, efficient storage management, regulatory compliance features, and robust security, it's designed to meet all your business's needs. It's no wonder over 90% of home users rate us 5 stars on Trustpilot.

Who Uses Macrium Reflect Workstation?

Macrium is ideal for IT professionals in industries where there are air-gapped environments requiring on-premise backups e.g. manufacturing, critical infrastructure, government, defence, healthcare.

Macrium Reflect Workstation Software - 1
Macrium Reflect Workstation Software - 2
Macrium Reflect Workstation Software - Site Manager dashboard
Macrium Reflect Workstation Software - Site Manager schedules
Macrium Reflect Workstation Software - Site Manager roles

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Reviews of Macrium Reflect Workstation

Average score

Overall
4.8
Ease of Use
4.5
Customer Service
4.4
Features
4.7
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
84%
4
14%
3
1%
2
1%
Peter
Peter
ceo and owner of seodenmark in Denmark
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Reliable backup product, excellent support

5.0 4 years ago

Comments: so far I have no complaints or doubts

Pros:

ease deployment fast and qualified support, meaning that issues were sorted out right away (in my case via dial in)

Cons:

somewhat pricy very detailed log files, sometimes it may be hard to find the root cause

Gerald
CEO in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent and reliable backup software for Windows to restore your system and data

5.0 last month New

Comments: From my standpoint it is the most reliable backup software I've ever used.
It restores your complete system not just your data.
Now they just need to fix the licensing issue which can be problematic particularly with the home version.

Pros:

I was using another product to backup Windows some 5 years ago which was never reliable in restoring backups. There would be intermittent blue screens whenever you plugged in a USB external drive while it was doing its 30–60-minute backup. With Macrium Reflect there has never been an issue with reliability of backups. It has improved from version 7 to the recent release of X in speed of backup to the point I can backup and verify a 100 gb C drive in less than 5 minutes (using USB4). It can restore your system, from scratch, in just a few minutes more. It can create a Windows PE bootable USB to restore, backup or fix boot problems with Windows

Cons:

Paramount Software has instituted, like many software vendors, a yearly licensing fee which has its quirks, and the pressure will be on them to either develop another product or make it worth the user's money to pay yearly in order to upgrade with each release. In my view access to their excellent support is worth that fee.

Jeffrey
Owner in US
Computer Hardware, Self Employed
Used the Software for: Free Trial
Reviewer Source

Please tell me :What am I missing ?

2.0 9 months ago

Comments: Please see above. as an added addendum. After I cloned with the other software. I once again tried "Reflect". I received the same GD error code 9. I went with Reflect because I did a ton of research on it before I downloaded and installed. I mean.... a TON.
I'm baffled as to why Reflect fails and the others work.

Pros:

Easy install, GUI was simple and easy to follow

Cons:

As stated above the install and setup for cloning was easy, simple and quick. But that's as far as it went. I received an error 9 code. OK, no big deal, Right ?!? Well.... I tried every fix and troubleshooting technique. Nothing worked. Spent nearly 2 days-researching, reading , watching every possible scenario that would cause this particular error. Used every method to attempt to remediate my situation. I even used a 3rd party software(pro version). No errors could be found on the drive....yet I kept getting an error 9. So......What am I missing ? here's the kicker guys........... I finally gave up and tried a different cloning software. And guess what........ It went without a hitch. Cloned on the first attempt. So.... I ask again..... What am I missing here ?

Paramount Software Response

last month

Hi Jeffrey, I would emphasise that our Support team is on hand to help people who are trialling. Naturally priority is given to paid customers, but we'd really love you to give us another chance, with the help of our support team.

Michael
Grand Guru in US
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Pretty Essential for Managing & Maintaining Your PCs

4.0 last month New

Comments: I regard it as an essential element of running & maintaining several PCs. It is much better than the prior backup provider (Nova), and serves the entire PC - Windows included - where data-oriented backups (e.g. OneDrive, Google, Norton) don't cut it.

Pros:

It is a pretty rock-solid backup platform that covers you with file-level, disk-level and pre-boot backup & restoration. It has saved me quite a number of times from difficult situations. For example, I have a couple of programs (including Macrium) that occasionally lose their key settings files on one of my computers. If I can't restore in a simpler way, I can restore the last good copy from a backup with a minimum of fuss, seeing & even opening the file(s) in question before restore. Macrium is also very useful in preparing a new HDD/SSD for use by copying whole disks or partitions. Lastly, there is occasional crapware that does something to my system that I can't figure out. Typically, the easiest solution is to simply restore from a backup a day, a week or sometimes a month prior. Viola! Problem solved.

Cons:

Their new X version is a subscription based service that is now expensive. I prefer to buy my software. Getting thru to support is often a futile effort. Support has its own site, but their system doesn't recognize my credentials and I never received the reset key. Emails to their sales department about the issue are just ignored. At the moment, I can't obtain the support I paid for. In the past, when I was in contact with support, they would too often deny the reality of the issue I faced (and still face) such as the settings files disappearing.

Paramount Software Response

last month

For future reference, you can obtain support without going through the system by emailing [email protected]. This will create a ticket for you. Failing that, my personal email is attached to this review. Also, we do offer a perpetual version for business through our LTSC licensing program, this is ideal for customers who purchase larger or regular volumes need a one-time license, security critical updates only, and option of a 3 or 5 year support package.

Michael Elmkjær
Partner in Denmark
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A system we rely on

5.0 last month New

Comments: Very good. For our money, the best on the market. Priced very reasonable and competitive. Wouldnt recommend it to casual users - simply to complicated to use.

Pros:

does what it says, seems reliable and stable, have used it for business critical restores succesfully. Flexibel, overall the best solution we have tested and implemented.

Cons:

Confusing interface, things not organized intuitively, you really have to use it regularly to remember how to do stuff. The warning about purging before a backup is not secure enough, Its way to easy to accidentially do an unintended purge, that needs to be made more secure.

Konrad
Owner in Germany
Writing & Editing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good, reliable and secure image and backup software

5.0 last month New

Comments: Overall, I am very satisfied with Reflect. Since I also use the site manager, managing my computers is easy and very reliable. On top of that, I'm glad that the software doesn't require a cloud. I want to be able to save my backups locally without any cloud constraints. This works very well with Reflect (also with the SiteManager).

Pros:

The software is very reliable and has never let me down.

Cons:

The Windows PE environment is not so easy to understand for beginners and is somewhat confusing. It would be desirable to simplify the user interface (Acronis is better in this respect).

Skip
Dev Lead in US
Publishing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Macrium Review

4.0 last month New

Comments: I am a developer. My work in progress is always at risk on a local laptop. Even though we have good source control and production data is safe, if my laptop fails it can be a major irritation. Being able to quickly restore a machine to what it was this morning mitigates that. I have a rotation of daily, weekly, and monthly backups on Macrium. Disaster has not yet struck, but I am ready.

Pros:

Setup is easy, and operation is not overly intrusive

Cons:

Just the fact that I have to backup at all; that there is a risk that my machine will need restoring, is the worst part.

Mike
General Manager in UK
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

First Class Software

5.0 last month New

Comments: It has always been a rock solid backup utility, I use it for all our PC's either through Reflect Workstation or via Macrium Site Manager for remote recovery.
If a PC is trashed or a new HD installed then the Rescue media on a USB stick can always do the job.

Pros:

Simple answer, It has not yet let me down in restoring a backup to a PC or server when it has been necessary to do so. Also being able to mount a backup as a drive to access files without having to do a restore is a big plus point.

Cons:

Nothing comes to mind, the only annoyance can be when an update or fix comes through, occasionally a reboot is required. Not really a dislike and just an observance.

James
Engineer in Canada
Research, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Backup Software

5.0 last month New

Comments: Excellent experience, thank you!
Backups can be mounted as volumes and explored with File Manager. Perfect!

Pros:

Comprehensive backups that are easy to manage.

Cons:

Some complicated workflows for large network or power users, however the tech support and documentation are great!

Morris
Photographer and owner in US
Fine Art, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Macrium Reflect Workstation is a reliable backup and restore solution

5.0 last month New

Comments: I've relied on Macrium Reflect to backup multiple computers for years. When we have needed a restore, it's always worked.

Pros:

Reliable backup and restore with a free console to monitor and control the backup of all of our computers.

Cons:

Occasional bugs yet there is excellent support that resolves issues quickly

Riccardo
Director in UK
Biotechnology, Self Employed
Used the Software for: 1+ year
Reviewer Source

Complete Backup situation

5.0 last month New

Comments: Once you've fully understood the potential of Macrium Reflect Workstation, the experience is largely positive and powerful, especially for users who need reliable and efficient backup and disk imaging solutions in a professional environment.

Pros:

All possible options to schedule backup.

Cons:

I think it would be be good to offer an optional simplify user interface.

Greg
IT Technician in Canada
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Macrium Reflect Workstation review

5.0 last month New

Comments: I have used this product for years now, starting with the free product then upgrading to workstation and even used server product when we had local servers, always been stable and served us well over the years of us

Pros:

ease of use, keeps my data secure, requires no support

Cons:

none

Robert
Service Manager in US
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Product.

5.0 last month New

Comments: We use it almost daily in our service department

Pros:

Very easy to use and it clones Windows 11 drives with ease, will let you resize partitions on the fly with the clone process.

Cons:

It would be nice if they added a file backup option for local drives then this would be perfect for home users as well.

Carey
President in US
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

Marcrium X review

5.0 last month New

Comments: My experience has been excellent. Fast backup and restore

Pros:

Works great and faster Has saved me a few times

Cons:

nothing per say works great. Easy to use also

Marc
Private French Tutor in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Failed Backups

4.0 last month New

Comments: Lots of error messages, the backup succeeds with warnings and/or fails at the end.

Pros:

Very reliable product

Cons:

Error messages, backups successful with warnings

Paramount Software Response

last month

Hi Marc, Have you tried reaching out to our Support team? As you can see from the reviews here, Macrium Reflect is widely praised for how it works so well. I'm sure if you contact me or support we can get these issues resolved quickly. Thank you for your review.

Brian
Field Technician IV in US
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Technician backup solution

5.0 last month New

Comments: It’s been great. My needs are simple. I don’t use it for enterprise-wide backups, deployments etc. I just need it to clone the hard drives of company equipment running Linux and occasionally backup my laptop. Runs great and is easy to use. I’ve convinced others on my team to use Macrium as well.

Pros:

Ease of use without having to learn a complicated clone program with a zillion options only an expert would understand.

Cons:

No cons at all!

Manuel
Team Lead - IT Servicedesk in Austria
Hospitality, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Tool for anyone working in IT Field

5.0 last month New

Comments: If you work in IT this software set is gonna provide you with everything you need to restore/backup & support user devices. I also use it personally and I am very happy with it.

Pros:

Using the rescue medium to quickly make a copy of the existing partition and restore it on another device is very easy to work with.

Cons:

The interface could need a little facelift.

Vallo
sales manager in Estonia
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Popular backup and disk imaging software for Windows-based systems

5.0 last year

Comments: Only positive emotions! The system has never let me down and I have never had any compatibility issues with this software

Pros:

Fast imaging with ease of use. It provides options for creating bootable rescue media (USB or DVD) that can be used to restore your system in case it becomes unbootable.

Cons:

At the end of 2023, support for the free version of Macrium Reflect will end. It's a shame because it was one of the best solutions for home users!

Williams
Technology Coordinator in Canada
Education Management, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Big win for IT departments.

5.0 last month New

Comments: It does what it is needs to do in a fast and reliable way.

Pros:

Easy of use and powerful tools that save my organization time and money.

Cons:

Its notifications persist even after I uninstall it from a system and move the license to another. Fixed manually, but the uninstaller didn't remove all components of the software automatically.

Raul
Service engineer in US
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent software

5.0 last month New

Comments: Excellent i use it to fix my laptop an is a very usefull tool

Pros:

Easy interface to clone disks, that help me to fix problems on my laptop

Cons:

Nothing really, maybe just that the app update too much

Rob
Rob
Owner in US
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Macrium Reflect gives me Peace of Mind

5.0 3 years ago

Comments: It has saved my life so many times. I have two hard drives that each get Images of my C:Drive. Every other day it goes to a different drive. That way, I have an Image from every day and if a drive fails, I'm never more than one day out of date. When Windows or a program goes wonky, I don't waste much time diagnosing, I just reimage my C:Drive and within about 20-minutes I'm running perfectly again.

Pros:

The software is easy to use and is clear and intuitive if you have a little bit of computer knowledge. Anything that's confusing is easily Googled. It's just easy to get going with this program.

Cons:

I can't think of any, honestly. It's just really useful and really designed.

David
President in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Saved My Laptop

5.0 5 years ago

Comments: The one time I needed it, it worked and paid for itself many times over.

Pros:

We have used Macrium Reflect for years. With 2 online backup systems I wondered whether it is was still worthwhile. Three months ago my Win10 laptop decided to totally destroy itself. I tried Windows Restore but that didn't work. Fortunately, I had run a full backup the night before and with a bit of help from a friendly techie, it was reasonably straight forward restore - and as if by magic everything worked again. That was a huge win because otherwise, we would need to have wiped the machine and done a clean Windows restore and then load all my software. For security reasons we manually connect and run our backups on external drives. This process is against my preference for automated systems. However, it worked seamlessly, did exactly what it was supposed to do and I was both impressed and relieved.

Cons:

It is a bit fiddly when you do the initial set up and there are plenty of features that I don't understand what they are for.

Gary
Gary
Bench Technician in US
Verified LinkedIn User
Computer Hardware, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The best Hard Drive cloning software out there.

5.0 5 years ago

Pros:

The amount of use I have gotten out of this software is astounding. First of all, the free version works wonders. The paid versions works even better. Doesn't let you complete a clone unless it knows it's going to fully work. I am impressed by Macrium, and every technician in our shop trusts this software for clones and copies of HDD's.

Cons:

The updates are tedious and notifications can get annoying, but that's a small price to pay for how incredible this software is.

Ben
Ben
IT Consultant in US
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy Backups, Clones and Restores!

5.0 6 years ago

Comments: Multi Use Case, Affordable (Free version available too!), and reliable. Cannot recommend enough.

Pros:

Macrium allows us to clone and restore drives very easily. Our use case was in backing up user and employee data or configurations when a drive was failing or a reinstall was necessary. It performs fast, and is flexible in how you intend to backup and clone. Every use case we have stumbled across has been able to be solved with Macrium. When you consider the price, Macrium shines even more. So affordable and feature rich compared to other options.

Cons:

Like any software, there is a learning curve, but the internet has plenty of tutorials and such on how to use it. Spend a few minutes learning about it and you'll be a master in no time!

Brad
Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Macrium Reflect, a requirement for any PC User

5.0 4 years ago

Comments: I have deployed Macrium free and for-fee products at most of our clients and have no bad things to say. It has all the features we need, is easy to install and just works. It backs up, restores and even images drives. I have used it at businesses, both large and small and on friends' and relatives' PCs.

Pros:

It installs easily, can be used for free and just works.

Cons:

Minimal downsides, it seems to do everything we need as well as necessary.