Who Uses Aspect Workforce Management?
Contact centers with 150+ agents that want to easily manage their workforce across locations, channels and skills.
What Is Aspect Workforce Management?
Available on-premises, in a private cloud or in the public cloud, Aspect Workforce Management is a forecasting, planning, scheduling, employee self-service and real-time management tool that ensures employees and supervisors are delivering an exceptional customer experience while keeping costs low. The software's core forecasting, scheduling and tracking capabilities allow organizations to accurately project future staffing requirements to support customer demand and back office task completion.
Aspect Workforce Management Details
Aspect Workforce Management pricing overview
Aspect Workforce Management does not have a free version and does not offer a free trial.
Aspect Workforce Management deployment and support
- In Person
- Live Online