Who Uses Aspect Workforce Management?
Contact centers with 150+ agents that want to easily manage their workforce across locations, channels and skills.
What Is Aspect Workforce Management?
Available as a cloud, hosted or on-premise solution, Aspect Workforce Management is a forecasting, planning, scheduling, employee self-service and real-time management tool that ensures every employee and supervisor is delivering an exceptional customer experience while keeping costs low. The softwares core forecasting, scheduling and tracking capabilities allow organizations to accurately project future staffing requirements to support customer demand and back office task completion.
Aspect Workforce Management Details
- 24/7 (Live Rep)
- Business Hours
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
- In Person
- Live Online
Aspect Workforce Management pricing overview
Aspect Workforce Management does not have a free version and does not offer a free trial.