Dispatch Science

What Is Dispatch Science?

Dispatch Science is a disruptive Route Optimization and Transportation Management System for shippers, transporters, and courier companies. Manage, optimize, and automate your last-mile pricing, dispatching, routing, real-time predictive ETAs, tracking, and billing.

Our cutting-edge route planning algorithms help you execute and fulfill your service, transport, and dispatch operations while determining optimal order assignments.

Our API allows you to integrate seamlessly with other systems

Who Uses Dispatch Science?

Logistics and delivery companies such as shippers, 3PL's, transporters, and courier companies operating same-day, on-demand, last-mile, and fixed route deliveries, and with 10 to 1000+ vehicles.

Where can Dispatch Science be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Dispatch Science
  • Located in Montreal, Canada
  • Founded in 2016
  • Phone Support
  • Chat

Countries available

Argentina, Belgium, Bolivia, Canada, Chile and 13 others

Languages

English, French, Spanish

About the vendor

  • Dispatch Science
  • Located in Montreal, Canada
  • Founded in 2016
  • Phone Support
  • Chat

Countries available

Argentina, Belgium, Bolivia, Canada, Chile and 13 others

Languages

English, French, Spanish

Dispatch Science videos and images

Dispatch Science Software - Driver app: Optimized stops, signatures, photo capture, barcodes, commissions.
Dispatch Science Software - Dashboard and Analytics for control center and customer self-service portal
Dispatch Science Software - Powerful dynamic route optimization and dispatching
Dispatch Science Software - Grid-based dispatching
Dispatch Science Software - In-app chat and broadcasting capabilities
View 6 more
Dispatch Science video
Dispatch Science Software - Driver app: Optimized stops, signatures, photo capture, barcodes, commissions.
Dispatch Science Software - Dashboard and Analytics for control center and customer self-service portal
Dispatch Science Software - Powerful dynamic route optimization and dispatching
Dispatch Science Software - Grid-based dispatching
Dispatch Science Software - In-app chat and broadcasting capabilities

Compare Dispatch Science pricing with similar products

Dispatch Science

USD 650.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
USD 250.00/month
Free Version
Free Trial

Features of Dispatch Science

  • Billing & Invoicing
  • CRM
  • Carrier Management
  • Customer Database
  • Customer Management
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Employee Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • GPS
  • Incident Reporting
  • Inventory Management
  • Label Printing
  • Live Driver Tracking
  • Mileage Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Online Ordering
  • Order Management
  • Performance Metrics
  • Proof of Delivery
  • Reporting/Analytics
  • Route History
  • Route Optimization
  • Routing
  • Scheduling
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Third Party Integrations
  • Transportation Management
  • Two-Way Communication
  • Warehouse Management
  • Work Order Management

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Reviews of Dispatch Science

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Matthew
Matthew
Vice President of Strategy and Development in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Dispatch Science is Revolutionizing the Way We Run Our Business

5.0 2 years ago

Pros:

Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed.

Cons:

There was a bit of a learning curve switching ERP's, but overall the transition was smooth.

Dispatch Science Response

2 years ago

Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon!

Greg
Owner in US
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Transitioning in to DS

5.0 10 months ago

Comments: Bringing technology to our biggest client. Being able to agree on what we receive vs what they say they sent us. I believe our experience is and will be outstanding. I say it that way as we still have a ways to go to be fully implemented. But we get all the attention we want and need- and to this point that is all we can ask for.

Pros:

The technology is top end, I am certain without question. I believe we narrowed down to the 2 best companies- and decided on DS based on what I believed to be un rivaled technology. I believed that firmly and believe it every bit as much after the fact.

Cons:

It is just a hard transition no matter how you cut it. We were not coming from a different service, this was our introduction to the technology. There is a great bit of time and work to implement. They are good at saying it up front, but you still have to live it. We are told at times that our issue is the first they've encountered and therefore they have to build out/ charge us to get it in place. Even if true, I would think they should be building for future customers as well, if it is good for us- it is good for others. For us to pay for that total charge I think is a stretch.

Jason
President in Canada
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy-to-use, transparent and a key factor in growing our business

5.0 3 years ago

Comments: We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features. Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.

Pros:

We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient. Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.

Cons:

We experienced a learning curve in using the API but support is always quick to respond and help.