---
description: Learn more about OtelMS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OtelMS Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [OtelMS](/software/159839/otelms)

# OtelMS

Canonical: https://www.capterra.com.au/software/159839/otelms

> OtelMS  is a complex solution, aimed at increasing your online sales and automation of internal processes.
> 
> Verdict: Rated **2.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.8/5** | 4 Reviews |
| Ease of Use | 2.8/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 2.8/5 | Based on overall reviews |
| Features | 2.8/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: OtelMS

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Category

- [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software)

## Alternatives

1. [Hotel PMS](https://www.capterra.com.au/software/128022/hotel-pms) — 4.2/5 (6 reviews)
2. [Vervotech Mappings](https://www.capterra.com.au/software/1014767/vervotech-mappings) — 5.0/5 (4 reviews)
3. [RateMate Rate Shopper](https://www.capterra.com.au/software/147633/rate-shopper) — 4.8/5 (4 reviews)
4. [AiFace](https://www.capterra.com.au/software/1027310/aiface) (0 reviews)
5. [Hipar Hotel Management Software](https://www.capterra.com.au/software/149258/hotel-management-software) — 5.0/5 (3 reviews)

## Reviews

### "Not good enough" — 3.0/5

> **Sebastian** | *20 May 2024* | Hospitality | Recommendation rating: 6.0/10
> 
> **Pros**: At first, the price but that didn't long last when they decided to double their prices.
> 
> **Cons**: Got a lot of connection issues resulting in overbookings.
> 
> Customer support is there to guide you to setup everything up, but for connection issues they took a long time to reply.

Dealing with overbookings and their solution to (try) to avoid them seemed a bit finicky and unreliable.

I would recommend their software again if either they go back to their old pricing or they really update everything.

-----

### "SAAS for small and medium hotels" — 5.0/5

> **Alex** | *24 February 2017* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: highly functional. Lost of customization.   Price
> 
> **Cons**: Outdated interface.. a bit clutter
> 
> Excellent Product.  Lots of functionality.  A bit outdated design, however according to the company they should be rolling out new version.   Cant be beat on price...

-----

### "Booking engine ist a nightmare" — 2.0/5

> **Kety** | *24 October 2021* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: For free and is already implemented. The support is friendly, but does not help if the development team is not customer oriented
> 
> **Cons**: The update of pictures does not function at all. The support is friendly and trying to help. But the development team seems to be very unprofessional and is not able to take care of bugs and performance problems. Since months I am not able to change the pictiúres of the rooms and spent hours trying and calling the support.
> 
> Unprofessional and not customer oriented development team. UX is very outdates. Very uncomfortable to use on a phone

-----

### "A Nightmare. Very unprofessional" — 1.0/5

> **Maria** | *9 May 2018*
> 
> **Pros**: Kindness at the beginning. Staff seamed very helpfull utill they completely disapesred as soon as there was a problem. Price was also good theorically
> 
> **Cons**: All my reservstions set up where cancelled and as soon ad I connected booking sites I had lots of overbookings. I lost money and lots of time trying to settle everything back to normal. No help at all from otelms, everyone simply disappeared

## Links

- [View on Capterra](https://www.capterra.com.au/software/159839/otelms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/159839/OtelMS/> |
| en-AE | <https://www.capterra.ae/software/159839/otelms> |
| en-AU | <https://www.capterra.com.au/software/159839/otelms> |
| en-CA | <https://www.capterra.ca/software/159839/otelms> |
| en-GB | <https://www.capterra.co.uk/software/159839/otelms> |
| en-IE | <https://www.capterra.ie/software/159839/otelms> |
| en-IL | <https://www.capterra.co.il/software/159839/otelms> |
| en-IN | <https://www.capterra.in/software/159839/otelms> |
| en-NZ | <https://www.capterra.co.nz/software/159839/otelms> |
| en-SG | <https://www.capterra.com.sg/software/159839/otelms> |
| en-ZA | <https://www.capterra.co.za/software/159839/otelms> |
| es | <https://www.capterra.es/software/159839/otelms> |
| es-AR | <https://www.capterra.com.ar/software/159839/otelms> |
| es-CL | <https://www.capterra.cl/software/159839/otelms> |
| es-CO | <https://www.capterra.co/software/159839/otelms> |
| es-CR | <https://www.capterra.co.cr/software/159839/otelms> |
| es-DO | <https://www.capterra.do/software/159839/otelms> |
| es-EC | <https://www.capterra.ec/software/159839/otelms> |
| es-MX | <https://www.capterra.mx/software/159839/otelms> |
| es-PA | <https://www.capterra.com.pa/software/159839/otelms> |
| es-PE | <https://www.capterra.pe/software/159839/otelms> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"OtelMS","description":"OtelMS - is one of the software market leaders, providing services to hotel businesses since 2013. We offer a complex solution for hotel business management, which is aimed at the automation of internal processes and increasing online sales. We apply data storage standards that are recognized by leading international banks, while the reliability of out system is confirmed by over 2 000 clients.","url":"https://www.capterra.com.au/software/159839/otelms","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/159839/otelms#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":2.8,"bestRating":5,"ratingCount":4},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/159839/otelms#faqs","mainEntity":[{"name":"What Is OtelMS?","@type":"Question","acceptedAnswer":{"text":"OtelMS - is one of the software market leaders, providing services to hotel businesses since 2013. We offer a complex solution for hotel business management, which is aimed at the automation of internal processes and increasing online sales. We apply data storage standards that are recognized by leading international banks, while the reliability of out system is confirmed by over 2 000 clients.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Hospitality Property Management Software","position":2,"item":"/directory/20031/hospitality-property-management/software","@type":"ListItem"},{"name":"OtelMS","position":3,"item":"/software/159839/otelms","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/159839/otelms#breadcrumblist"}]}
</script>