EVO Payments

Who Uses EVO Payments?

EVO serves SMB and B2B merchants, as well as POS resellers, ISVs, ERP integrators, ISOs and Agents, and eCommerce partners.

What Is EVO Payments?

EVO offers a full range of secure, scalable processing solutions for all types of businesses across all points of acceptance:

Online
Mobile
In-Store
Back-Office

EVO Payments Details

EVO Payments

https://www.evopayments.us

Founded 1989

EVO Payments pricing overview

EVO Payments does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

EVO Payments deployment and support

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Webinars
  • Documentation

EVO Payments Features

  • ACH Payment Processing
  • Billing & Invoicing
  • Cryptocurrency Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • Multiple Payment Gateways
  • Online payment processing
  • PCI Compliance
  • POS Integration
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Recurring Billing
  • Reporting/Analytics

View full list of Payment Processing Software

EVO Payments Alternatives

More EVO Payments alternatives

EVO Payments Reviews

Read all reviews

Overall rating

1.5/5

Average score

Ease of Use 1.8
Customer Service 1.7
Features 1.3
Value for Money 1.3

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Tony T.
President
Retail, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 03/10/2019

"EVO is a pretty standard credit card processor with no standout features."

Comments: We needed a credit card processor for the POS component of our system and they were tied into Clean Cloud our CRM and POS system. We chose them because of the terminal pricing and the tie-in with our systems.

Pros: The customer service and onboarding process was excellent. The people were nice, the program for establishing a new account was generous with terminal discounts. The people were just absolutely the friendliest you could hope for.

Cons: The reports were difficult to navigate and that was after I finally got into the correct website for that information. I was given two different ways to login and one was not helpful at all and after a call the customer service folks got me where I needed to be for the info but the reports were not as robust as we needed.

  • Reviewer Source 
  • Reviewed on 03/10/2019
Trevor O.
Owner
Furniture, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 08/01/2021

"Deceptive and Sneaky Charges"

Comments: Awful. They will be deceptive and make it nearly impossible to cancel. Be careful using Evo Payments. Look at your contract very closely and make sure to keep an eye on the added charges.

Pros: I was forced to use EVO because it was the only processor for our old POS.

Cons: They are not a trustworthy company to work with. They are terrible at responding and will make it difficult to cancel.

  • Reviewer Source 
  • Reviewed on 08/01/2021
Connie I.
Owner
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 05/07/2019

"RUN. Never use this company."

Comments: I am so frustrated at this point. They charge over $80 a month to just tell me I'm not in compliant constantly and waste my time. Then if you try to leave them they take up to 60 days to process so yep, you have to pay again AND they charge an early termination fee. I am LIVID! RUN They just want your money and will hold your client payments. So done!

Pros: There isn't anything about this company I like.

Cons: Every few months I am contacting about not being in compliance. I have to take the time to provide documentation on various areas. If I don't, they hold my money. The questions they ask are completely confusing and not even relevant to the simple payment process I need.

  • Reviewer Source 
  • Reviewed on 05/07/2019
Buddy B.
CEO
Transportation/Trucking/Railroad, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 12/11/2020

"Incompetent"

Comments: Awful. The world has passed this company by. Customer service is terrible. Set up is cumbersome. Usability is antiquated. I honestly would not keep it if they offered it for free.

Pros: I did like anything about this company or product. From set up onward it appeared that they were not coordinated.

Cons: I had to pursue the company multiple time to get my online account set up for months after I began accepting payments. The system is not user friendly and does not segregate collection of sales tax to simplify monthly reporting.

  • Reviewer Source 
  • Reviewed on 12/11/2020
Marques H.
Owner
Retail, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 07/12/2019

"Shady at best, criminal at worst"

Pros: Nothing really...The terminal they gave us was incredibly fast, but they were the worst.

Cons: They delayed our business opening. They withheld money from us and did not tell us about it. They are very shady and unprofessional in their contracts (and now I'm stuck with a $400 fee for leaving them). I wouldn't trust them or recommend them to anyone.

  • Reviewer Source 
  • Reviewed on 07/12/2019