Average Ratings

2 reviews
  • Overall 2.5 / 5
  • Ease of Use 2 / 5
  • Customer Service 3 / 5
  • Features 2 / 5
  • Value for Money 2 / 5

Product Details

  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native

Vendor Details

  • EVO Payments
  • https://www.evopayments.us/

About EVO Payments

EVO Payments help you establish a merchant credit card processing account, integrate a POS application, & more.

EVO Payments Features

  • ACH Check Transactions
  • Bitcoin Compatible
  • Debit Card Support
  • Gift Card Management
  • Mobile Payments
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

EVO Payments Most Helpful Reviews

EVO is a pretty standard credit card processor with no standout features.

Reviewed on 03/10/2019
Tony T.
President
Retail, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We needed a credit card processor for the POS component of our system and they were tied into Clean Cloud our CRM and POS system. We chose them because of the terminal pricing and the tie-in with our systems.

Pros: The customer service and onboarding process was excellent. The people were nice, the program for establishing a new account was generous with terminal discounts. The people were just absolutely the friendliest you could hope for.

Cons: The reports were difficult to navigate and that was after I finally got into the correct website for that information. I was given two different ways to login and one was not helpful at all and after a call the customer service folks got me where I needed to be for the info but the reports were not as robust as we needed.

RUN. Never use this company.

Reviewed on 05/07/2019
Connie I.
Owner
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I am so frustrated at this point. They charge over $80 a month to just tell me I'm not in compliant constantly and waste my time. Then if you try to leave them they take up to 60 days to process so yep, you have to pay again AND they charge an early termination fee. I am LIVID! RUN They just want your money and will hold your client payments. So done!

Pros: There isn't anything about this company I like.

Cons: Every few months I am contacting about not being in compliance. I have to take the time to provide documentation on various areas. If I don't, they hold my money. The questions they ask are completely confusing and not even relevant to the simple payment process I need.

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