---
description: Learn more about Guesty price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Guesty Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Holiday Rental Management Software](/directory/30616/vacation-rental/software) > [Guesty](/software/159377/guesty)

# Guesty

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> The leading AI-powered vacation rental software for short-term rental hosts to simplify ops, grow revenue, and scale.
> 
> Verdict: Rated **4.4/5** by 480 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Guesty?

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B\&amp;B owners, and hospitality enterprises.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 480 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guesty
- **Location**: Walnut, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 23.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more

## Features

- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM
- Campaign Management
- Channel Analytics
- Channel Management
- Communication Management
- Communications Management
- Contact Management
- Customer Support
- Document Management
- Dynamic Pricing
- Employee Management
- GDS/OTA Integration
- Group Reservations
- Guest Check-in/Check-out
- Guest Experience Management
- Guest Tracking
- Housekeeping Management
- Inventory Control
- Lead Management
- Maintenance Management
- Marketing Automation
- Multi-Channel Distribution
- Multi-Channel Management
- Occupancy Management
- Online Booking
- Online Payments
- Online Reservations
- Order Management
- Partner Management
- Payment Processing
- Point of Sale (POS)
- Portfolio Management
- Property Database
- Property Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management
- Tax Management
- Tenant Screening
- Tenant Tracking
- Third-Party Integrations

... and 12 more features

## Integrations (47 total)

- AIPEX
- Accountable
- AirDNA
- Akia
- Aloware
- AutoRank
- Autohost
- Besty
- Beyond
- Breezeway
- ChargeAutomation
- Chekin App
- Conduit
- Content.One
- Duve

... and 32 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Holiday Rental Management Software](https://www.capterra.com.au/directory/30616/vacation-rental/software)

## Related Categories

- [Holiday Rental Management Software](https://www.capterra.com.au/directory/30616/vacation-rental/software)
- [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software)
- [Channel Management Software](https://www.capterra.com.au/directory/30678/channel-management/software)
- [Real Estate Property Management Software](https://www.capterra.com.au/directory/20050/real-estate-property-management/software)
- [Property Management Software](https://www.capterra.com.au/directory/30929/rental-property-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.com.au/software/152433/hostaway) — 4.8/5 (1577 reviews)
2. [DoorLoop](https://www.capterra.com.au/software/211768/doorloop) — 4.8/5 (705 reviews)
3. [Buildium](https://www.capterra.com.au/software/47428/buildium-property-management-software) — 4.5/5 (2232 reviews)
4. [ResMan](https://www.capterra.com.au/software/135182/resman) — 4.6/5 (602 reviews)
5. [Entrata](https://www.capterra.com.au/software/20372/entrata) — 4.6/5 (444 reviews)

## Reviews

### "Recommended STR Platform\!" — 5.0/5

> **Lina** | *23 March 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Customer Support, the team is lovely and always stay updated relating industry changes. There is always ongoing innovation and development to improve their product which is very important as the short term industry is heavily reliant on technology.
> 
> **Cons**: Pricing is not very competitive compared to other channels. However, it is fairly important to note that they do have a very broad range of services which makes the pricing fair for the service they provide.
> 
> I have used Guesty for a couple of years now, transition was easy and their accounts management also provides industry updates and advice. The support team is responsive.

-----

### "Powerful all-in-one platform for managing multi-channel bookings" — 5.0/5

> **Sam** | *24 November 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Guesty gives us one central platform for almost everything: Airbnb / Booking.com / Expedia reservations, direct bookings, payments and cleaning schedules all sync into one calendar. The unified inbox makes it easy to answer guests quickly without jumping between different OTAs, and automated messages (check-in instructions, review requests, payment reminders) save us a lot of time. I also like the owners’ reports and payout breakdowns – it’s much easier to show owners exactly what they earned each month. The interface is modern and once you understand the layout, it’s quite efficient for day-to-day booking and rental management.
> 
> **Cons**: Because Guesty has so many features, the system can feel overwhelming for new staff. Some menus and settings are a bit hidden, so it takes time and training to feel confident using everything. The loading time can be slow when switching between reservations or opening the financial reports, especially during busy periods. Customer support is generally helpful, but sometimes responses take longer than we would like when an urgent issue comes up with a channel connection or payment.
> 
> Overall, Guesty has made our property and booking management much more organised and professional. Before Guesty we relied on spreadsheets and logging into each OTA separately; now we have a single source of truth for availability, pricing, guest communication and owner statements. Automation has reduced manual work for our team and helped us respond to guests faster, which improves reviews and occupancy. There is definitely a learning curve, and we still find small things to improve, but Guesty continues to release updates and new integrations. For a growing short-term rental / serviced apartment business, it gives us the structure and tools we need to scale while keeping good control over reservations, finances and team collaboration.

-----

### "Dishonest and non- transparent pricing Model" — 2.0/5

> **Tristan** | *10 June 2026* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10
> 
> **Pros**: Was the best available platform that could be used for both Airbnb and Booking.com bookings. Was also easy to use.
> 
> **Cons**: Dishonesty and lack of transparency in its pricing model. Stated that it would charge 1%, but then in reality would charge 1.6%. They take $100aud Revenue and charge you $1USD, their version of 1%. But then when converted to Aud that comes out at $1.60. Even charged for bookings that were made but cancelled by the guest that same day.
> 
> Overall it was a Negative Experience, as a small started of a bed and breakfast, Guesty was my largest expense. And when i approached them about their dishonest prices they didn’t care.

-----

### "Fantastic time saving channel manager" — 5.0/5

> **Sonya** | *30 March 2026* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: Synchronisation, one place of all bookings, app so easy to use, customer support is good, feel secure in using the app. Training was really good
> 
> **Cons**: that vrbo does not work the same as bdc and abb and can’t cancel advance notice icon on the mobile app
> 
> Had a rough start but got supported thru and assisted to get it all right now runs really smoothly feel I am getting more bookings using the pricing option

-----

### "Life saver" — 5.0/5

> **Jess** | *30 March 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I have been able to automate my processes to save me so much time. Easily links to platforms, cleaners software, owners portal and my website.
> 
> **Cons**: Training takes a long time, it took months. If there was less time between sessions this would be better.
> 
> Guesty has been a life saver for my business.  Automation is a key factor from messages to cleaners to owners to setting up new listings. Guesty has saved me so much time.

-----

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