17 years helping Australian businesses
choose better software
ClickUp
What Is ClickUp?
ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more.
Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week!
Who Uses ClickUp?
Teams that want to work smarter and more efficiently on a masterfully intuitive platform.
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Reviews of ClickUp
A highly effective project management tool
Comments: ClickUp's customization options are what really set it apart for me. I can tailor the platform to fit my exact needs and preferences.
Pros:
I find ClickUp to be an incredibly beneficial project management tool. Its versatility, extensive features, seamless integrations, and customization options make it a standout choice. The live chat support is also a huge plus.
Cons:
I'm thoroughly impressed with this tool. It's been incredibly helpful and I have nothing but positive things to say about it.
ClickUp Is Probably The Best - But Like Any Tool, It Comes Down to How Well It’s Setup
Comments: I’ve used Teamwork before ClickUp and was hesitant at first. I really didn’t see anything wrong with Teamwork like the rest of my co-workers did, but once I got the hang of ClickUp, I was hooked. It was a much better and extendable system.
Pros:
It’s ease-of-use, flexibility, and the fact that it is very customizable allowing any type of business to utilize the software efficiently.
Cons:
Copy and pasting formatted documents out of ClickUp, going in to ClickUp needs work. Tables do not copy over nicely, or at all really. Spreadsheets could use some attention as well. Yes, they copy over, but they don’t format that well visually.
Not the best project management tool for me.
Comments: My overall experience was not very positive. I'm used to using Asana which is way easier to use in my opinion.
Pros:
I didn't choose to use ClickUp, my client did.
Cons:
I do not find the platform to be intuitive. It was not simple to assign projects and leave notes for team members.
Alternatives Considered:
Solid all in one product
Comments: Overall though, especially as a user I'm very happy with the product and it works the best out of all we have tried, especially also for the other non IT/Development departments that struggled with utilizing other solutions before
Pros:
It is a fully fledged all in one solution for Product Development. We use it from creating and tracking high level goals to individual projects and even our ticket system is here. Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)
Cons:
It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop. To a lesser degree for a user but for me as an admin: Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind) Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.
Almost great planning tool
Comments: I am overall happy about using ClickUp in my daily workflow. It is a tools that helps me with my daily tasks and organizes my work. Sometimes it can be a bit laggy, but except meetings it doesn't happen really often.
Pros:
ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong. You can use a few default views to sort your lists of tasks. It is perfect for managing projects, keeping your work documented and well planned. It is also great for collaboration.
Cons:
My biggest issue with ClickUp is it has a lot of problems during meets. I am not able to comfortably present the project to the team, or scrum along with them.