18 years helping Australian businesses
choose better software
What Is Jotform?
Whether you need to understand customer demographics better, conduct market research, or gauge employee satisfaction, Jotform Enterprise makes it easy to create online surveys. Start from scratch or choose from 800+ survey templates and customize them to fit your needs with our drag-and-drop builder. Send email invitations, share a link on your social media accounts, or embed it on your company website. Create professional-looking reports to analyze data and make informed business decisions.
Who Uses Jotform?
Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.
Where can Jotform be deployed?
About the vendor
- Jotform
- Founded in 2006
Jotform support
- 24/7 (Live rep)
- Chat
Jotform pricing
Starting Price:
- No free trial
- Yes, has free version
Jotform has a free version and does not offer a free trial. Jotform paid version starts at USD 39.00/month.
Pricing plansAbout the vendor
- Jotform
- Founded in 2006
Jotform support
- 24/7 (Live rep)
- Chat
Jotform videos and images
Features of Jotform
Alternatives to Jotform
Reviews of Jotform
Jotform is great for small businesses needing a response solution
Comments: My overall experience has been good. Their live chat support is great, and they have a support forum aswell.
Pros:
Jotform is by far the most advanced form builder in the market. You can customize elements, add custom HTML/CSS, integrate payments inside of forms, use webhooks and send email responses.
Cons:
I don't like the fact that HIPPA compliance is a paid feature.
Jotform Response
6 months ago
Hi Will, Thanks for the excellent review. We're pleased to hear that you find our platform easy to use in terms of form customization, payment integration, and webhook. Concerning the HIPAA paid feature, we utilize servers that adhere to HIPAA compliance standards and include features designed to safeguard healthcare data, all of which are covered by the fees. This investment in compliance ensures the protection of sensitive information and helps prevent costly penalties for non-compliance, which can far exceed the cost of implementing these necessary safeguards. For more information about HIPAA Compliance, check out this link: https://www.jotform.com/hipaa/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Fast, easy, functional
Comments: Great. Use it for multiple purposes. Switched from using pdfs to this format and clients are able to use it easily.
Pros:
Easy to use for me and clients, and I get the info I need.
Cons:
Look is very basic and boand. Could have some more pizzazz
Jotform Response
2 weeks ago
Hi Sarah, Thanks for your positive review. We're glad to hear that you find our platform easy to use and that you're getting the information you need from your clients through the form. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Inspector of operations
Comments: It was good when I first started using it, but as I went further into using it and required inspection forms to be saved and sent, this was not always working.
Pros:
It was easy to update and change questions on an as needed basis.
Cons:
It was not always sending the reports when I completed them unless in a wifi zone.
Jotform Response
23 hours ago
Hi Cathy, Thanks for the positive review. We're glad that you find our platform easy to use. We're unable to replicate the save and continue issue on our end, but we'd like to help you further. Could you please provide more details or clarify the problem you're experiencing so we can investigate it thoroughly? You can reply to us using the email address shared, or you can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.
Creating beautiful designs and forms for any purpose.
Comments: A huge time saver and great customization options available.
Pros:
Forms created with Jotform can be accessed anywhere, anytime online directly from the browser in any device. Has great form generator tools and templates which brings customization closer in terms of fonts, form layouts and design elements.
Cons:
Jotform is just unique and tailored to our needs. It is however more expensive compared to its alternatives which makes it less popular.
Jotform Response
2 months ago
Hi Jaime, Thanks for your positive review. We're glad to hear you're enjoying the flexibility of accessing forms anywhere and the customization options that our platform offers. It's great to know Jotform is meeting your needs. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Jotform templates
Pros:
Jotform favors beginners by providing easily editable templates.And also customizable for professionals.
Cons:
Jotform is verifies accounts before use
Jotform Response
4 days ago
Hi Nanita, Thanks for your positive review. We're happy to know that you find our platform to be user-friendly and that you are able to easily edit the available free templates. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
