--- description: Learn more about Paperform price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paperform Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Paperform](/software/158094/paperform) # Paperform Canonical: https://www.capterra.com.au/software/158094/paperform Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/158094/paperform?page=2) > Paperform is the easiest online form builder for small and growing businesses to create forms and workflows that run their business. > > Verdict: Rated **4.8/5** by 105 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paperform? Paperform’s flexible form builder is suited to help SMB's and solopreneurs simplify life and get more done. It's particularly suited to designers, developers, marketers, and agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 105 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Paperform - **Location**: Banskia, Australia - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 29.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Free: always free Essentials: $24/month (paid annually) or $29/month (paid monthly). Pro: $49/month (paid annually) or $59/month (paid monthly). Business: $99/month (paid annually) or $129/month (paid monthly). Enteprise: Get a quote - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Conditional Logic - Customisable Forms - Customizable Templates - Data Import/Export - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Process/Workflow Automation - Template Management - Third-Party Integrations ## Integrations (49 total) - AWeber - ActiveCampaign - Airtable - Asana - Basecamp - Campaign Monitor by Marigold - Circle - ClickSend - Crunchbase - Discord - Dropbox Backup - Freshdesk - GitHub - GoTo Webinar - Google Analytics 360 ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Forms Automation Software](https://www.capterra.com.au/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.com.au/directory/10023/forms-automation/software) - [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software) - [Survey Software](https://www.capterra.com.au/directory/30092/survey/software) - [Form Builder Software](https://www.capterra.com.au/directory/33235/form-builder/software) ## Alternatives 1. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (946 reviews) 2. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2820 reviews) 3. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17509 reviews) 4. [Microsoft Forms](https://www.capterra.com.au/software/1025299/microsoft-forms) — 4.6/5 (322 reviews) 5. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5103 reviews) ## Reviews ### "A Seamless Experience Backed by Exceptional Support" — 5.0/5 > **Sheryl** | *24 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The exceptional human support. \[sensitive content hidden\] made the experience next-level. Their responsiveness, clarity, and genuine care turned it from “good software” into a supported, confidence-building experience. > > **Cons**: I would have loved the option for forward advancing within the form, but understand this is coming soon. > > I’ve just built my very first form with Paperform and I’m honestly blown away by the entire experience\! What really stood out though, was the incredible level of support. Jenn and Gabbi went above and beyond to help me navigate my specific requirements. Their responsiveness, clarity and genuine care made such a difference. If you’re looking for a platform that combines functionality and truly exceptional customer support, I can’t recommend Paperform highly enough. ----- ### "Simple and easy to use" — 4.0/5 > **Billie** | *27 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: How easy it is to use and build forms with from the help of the form automation feature. > > **Cons**: It dosent facilitate you in scanning PDFs effectively so you have to re make them which takes up time, > > The platform is easy to use and allows your to simply build forms with the help of the automation feature. Would be great to see a PDF scanning feature in the near future ----- ### "Great team, great product. Highly recommended." — 5.0/5 > **Ernesto** | *5 August 2025* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: I love how flexible their forms are, how easy they are to create and how friendly they are for our users. They allow pre-filling, conditional display, answer piping, etc. It integrates with anything you can think of. Direct integration with Notion, Google Sheets, Trello, Slack, Monday, multiple ESPs, can output PDFs, collect signatures, collect payment (stripe and paypal), manage bookings, and if that was not enough it can also output webhooks. The few times I've contacted support they've been quick, friendly, and decisive. We have an agency account and collect thousands of submissions daily on behalf of our clients. I've been a very happy customer for several years and love how quickly they innovate and how reliable the product is. > > **Cons**: This is kinda nitpicking but I'd love to be able to customize the webhook output so I didn't have to rely on an in-between app (n8n in my case) before piping answers to other platforms like Ontraport. > > Beyond positive. The team at Paperform have always been super friendly, responsive, quick, polite, and a joy to interact with. I can't say enough good things about them. And well, of course their product is also amazing so that helps\! ----- ### "Slightly better than Google Forms" — 2.0/5 > **Bethany** | *3 January 2025* | E-Learning | Recommendation rating: 0.0/10 > > **Pros**: It works as a very basic form builder. It doesn't have a ton of selection for question types or flow logic, but you can insert images, so that makes it a little prettier than Google forms. > > **Cons**: Their support team is often confused about the product's features. They do have a chat, but you're better off figuring things out on your own. ----- ### "You'll never need another form builder\!" — 5.0/5 > **Chris** | *17 July 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: Paperform is incredibly easy to use - super intuitive, even the AI form builder feels like it's reading my mind (in a good way). I’ve never had a single issue with submissions, and the spam filtering actually does its job...no more dodgy SEO pitches clogging things up. For the price, it’s a bit of a steal. I’ve got loads of clients on it and never once hit a “no more submissions” limit. > > **Cons**: Genuinely, there’s not much to whinge about. Everything just works. The interface is clean, the features actually do what they say they will, and if anything goes a bit sideways, the support team are straight on it. I’ve used a fair few form builders over the years, and most come with a bit of baggage—glitches, clunky layouts, or features that feel like they were added for show. Paperform’s refreshingly free of all that. If I had to nitpick, I suppose I could say I haven’t explored every single feature yet… but that’s more of a me problem. > > Paperform’s been a breeze from the start. The builder is easy enough that I didn’t have to Google anything (a miracle), and the team is genuinely lovely. Always happy to help, even when I’m being a bit useless. It’s made me look like an absolute pro to my clients, and even better, it’s helped them impress their own clients. Bit of a win-win, really. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/158094/paperform?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/158094/paperform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data