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What Is Smartstore?

Smartstore is the leading open source DXP enterprise composable commerce platform in the ASP.NET world, offering B2B, B2C, D2C and enterprise marketplace solutions.

Since 1999, SmartStore has focused on customer-centric business models, whether it's content creation, website building, e-commerce or personalization. With Microsoft's state-of-the-art cloud solutions, Smartstore lets you innovate with confidence that your mission-critical processes will work reliably. On-premise, hybrid cloud.

Who Uses Smartstore?

Smartstore is the leading open source DXP enterprise composable commerce platform in the ASP.NET world, offering B2B, B2C, D2C and enterprise marketplace solutions.

Smartstore Software - https://www.youtube.com/watch?v=xJJeJrICALs&list=PLog4smYIQ2NRF1p0nr_zGC1w22fKKWbyR&index=3
Smartstore Software - With CMS Page Builder (based on drag-and-drop method) you can manage all your content from a single place. With the help of Smartstore you can put your products in the spotlight and make your brand more popular.
Smartstore Software - https://www.youtube.com/watch?v=q_HBScYJnc0&list=PLog4smYIQ2NRF1p0nr_zGC1w22fKKWbyR&index=6
Smartstore Software - https://www.youtube.com/watch?v=LMO8ffkGYoE&list=PLog4smYIQ2NS8Ql0zAAZT0JJ24zi3Otu3
Smartstore Software - Quickly manage over 7 million items under 2 seconds!

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Reviews of Smartstore

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.6
Features
4.6
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
36%
3
5%
Marcel
Marcel
Electronic Engineer in Slovakia
Verified LinkedIn User
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great e-commerce software, but not widely known

5.0 2 years ago

Pros:

Changing the colors and logos was easy, and the Smartstore platform has a great look and feel.We chose this program in part because we could add more coding to particular functionality we required.

Cons:

It is not a software that is widely used. Moving from other e-commerce platforms to is challenging. Scrolling through products and experiencing more slowness

Andre
Managing partner in Portugal
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Endless customization

5.0 3 years ago

Comments: More user friendly, better design, better adaptability and a good ending.

Pros:

The Smartstore platform has an incredibly good aspect and design, was easy to change colors and logos. Having a .NET bacground was one of the reasons we chose, because we could add some extra coding to some features we wanted. But its customization of products (attributes, specifications, tags, grouping) is endeless and fitted wel on our products, specially on watch parts. Importation of hundreds of products, following CSV instructions was successful!

Cons:

Is is a little bit hard to change all the lists (payments, counties, taxes), very exhaustive. And the migration from local machine to a internet host was also difficult. When not in cache, .NET is sometimes slow.

Renick
CTO in Germany
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Solid e-commerce platform

3.0 2 years ago

Comments: I have never very big issues with Smartstore. It just worked. But because of the pricing we will not work with it anymore. Also the software stack is quite uncommon for an e-commerce solution.

Pros:

Smartstore has a lot of features. For the user it is easy to use. We used previous products from Smartstore before, and all of them were reliable. The Smartstore community seems may small, but is strong.

Cons:

Smartstore is quite expensive. The pricing model is intransparent for customers evaluating it (hidden prices on homepage). Also for smaller projects and companies the community edition may be too limited. For larger budgets it will be a solid platform to built on.

SmartStore AG Response

2 years ago

Hello Renick, your rating of 3 stars is unfortunately not what we are used to. We take very conscientious care of our customers and partners, so I would like to address what you are criticizing. You write "I never had any major problems with Smartstore. It just worked," which makes us very happy. Cost shouldn't be an issue either, as Smartstore is proven to be one of the best performing store systems on the market in terms of value for money. On the other hand, price is a relative thing if it's worth it, because fixed price and agility don't go together. In addition, Smartstore is open source and therefore free of charge. Costs only arise when support or individual developments are added. Your statement "The software stack is also quite unusual for an e-commerce solution" is not comprehensible. Smartstore is a Microsoft ASP.NET Core based system, what is unusual about it? We serve the high-end enterprise segment with our system and these companies are very happy with the "software stack". However, I want to thank you for your review. Not being noticed at all would be much worse.

Goran
CEO in Croatia
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect solution for either B2B and B2C

5.0 3 years ago

Comments: As a programmer I'm allways astonished how the system was well designed. Enterprise Edition has exactly everything you need for most demanding customers. Even community version very smoothly runs 10.000+ products, all kind of combinations, variations, bundles etc. We usually implement the system for mid companies (100+), integrating their local ERP with Smartstore.net and they are wery satisfied with solution.

Pros:

In most projects we had problems with product variations. Smartstore covered 95 percent of our needs. I'm allways surprised when customer asks for some obscure feature and then I realize that there is nothing to code - it's already implemented.

Cons:

Integrations to some payment gateways or shipping services weren't implemented at a time we needed, but community growths constantly so, i guess it will be solved in near future.

deba
deba
IT Support executive in Nigeria
Verified LinkedIn User
Oil & Energy, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great ecommerce software…Just unlucky not to be popular

4.0 5 years ago

Comments: I was fascinated at the depth of options available with this software. It was easy to use and reliable as well.

Pros:

I don’t use SmartStore.NET regularly but there was a client of mine that insisted I use it for her project because she was already used to the backend operations and needed continuity. That’s how I realized how much of a good software it actually was. It has a very responsive shop system and supports many languages including English, Germany. It is built on open source software. It was very easy to use and readily scalable. The interface is as good as any other e-commerce shop software and the transition is very smooth. It’s Inventory Management, Catalog Management, Channel Management, Customer Accounts creation capability, Data Security, Email Marketing support, Returns Management, Reviews Management, SEO Management, Shopping Cart management etc. were as good as most popular e-commerce service providers. The WYSIWYG editor makes it easy for a newbie to create any shop thus nullifying the absence of HTML and CSS knowledge.

Cons:

It is not a very popular software. It is difficult to migrate to from other e-commerce platforms. The payment system does not support the local currencies of many countries. Information and help about the software on the internet are sparse even though it is open source. I feel it is expensive.