Rosterfy

Rosterfy is awesome

Comments: Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.

Pros:

Very simple to use for admin and for the user. Very customizable to your needs.

Cons:

There is some funky coding involved in some of the setup.

Alternatives Considered: Bloomerang Volunteer

Reasons for Choosing Rosterfy: Chronotrack is not a volunteer registration platform. We simply worked with what we had at the time until we could switch.

Switched From: ChronoTrack

Reasons for Switching to Rosterfy: Cost, features, and overall look and feel of the program.

Great Value and User Friendly

Comments: We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner.

Pros:

With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use.

Cons:

There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all.

Alternatives Considered: ScheduleFlex

Reasons for Choosing Rosterfy: Price and capibilities

Switched From: Humanity

Reasons for Switching to Rosterfy: Shiftboard did not provide the reporting we were looking for. Their prices were much higher, and to be perfectly honest, their salesman was not very pleasant.

Rosterfy review

Comments: Rosterfy is a moderately effective workforce management solution that aims to streamline the scheduling process. While it offers some notable features, it falls short in certain areas, mainly not intuitive when it comes to flows.

Pros:

Customisation with brand. Ease of creating events and shifts. Account manager assistance.

Cons:

Our demographic of volunteers to find the platform difficult to use. User experience. Wish there was a phone number for customer service, particularly on key operational periods when help with trouble shooting is required.

Rosterfy Review

Pros:

Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding.

Cons:

The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program.

Excellent Customer Service and Easy to Learn

Pros:

Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly.

Cons:

Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version.