ZhenHub

I have the power

Pros:

Thanks to Zhenhub all I need is my mobile device to have full control and visibility. Besides their team is simply outstanding.

Cons:

So far I haven't found any difficulty. Will contact their team if I do.

Great service with good support

Comments: We were able to automate fulfillment of our online orders accross APAC

Pros:

Ease of use, setting things up with our Shopify store front was a breeze. We got real good support from the team as well, always happy to setup a call to go over things

Cons:

Nothing to report really, things went smooth

Zhenhub practices fraudulent accounting and extorts customers

Comments: Zhenhub is a fraudulent company who has been extorting me with outrageously inaccurate warehouse fees, sending late shipments of all my products, and shipping my products out incorrectly. They never address problems, and currently stole $1400 from me, plus they are holding tens of thousands of dollars of my inventory without responding. Avoid this company at all costs.

Pros:

-it integrates with Shopify -had good support the first few months

Cons:

-fraudulent accounting practices -extorts customers for extra money once inventory is in the Zhenhub warehouse -ships products weeks, and sometimes months late -tracking numbers never work -shipped out 100's of my products without any packaging

ZhenHub is a great solution that I highly recommend!

Comments: I thought that the shipping cost that I was being quoted previously with a standard carrier was high, so I googled for better options and saw that ZhenHub was highly recommended. I was in a pinch because my manufacturer in China was ready to ship and needed it taken care of ASAP. I called their Hong Kong office and had a quote within minutes that was far better than my previous. They walked me through the website, I gave them my address and they had it in Florida faster and for a better price. They're a reliable resource for my startup and I'll continue to use ZhenHub moving forward.

Pros:

Definitely their great customer service. The CEO himself walked me through everything and made sure I was all set. Their costs were also much lower than I was previously quoted. The ease of setting up and executing an order/shipment and it's tracking system were great and the tool is easy to navigate.

Cons:

Honestly, it's very well put together. It I'm being the nit-pickiest person I know and had to say something, I'd say that perhaps a button or two could have bold text to stick out more but that is purely cosmetic and I only mention it because there's always something to do in the pursuit of perfection; but it didn't slow me down at all and they're still clear. I'm just used to bold writing on buttons I suppose, and I feel like I "have to put something" *shrugs*

Easy to Use Inventory Management System

Comments: I searched around the internet for an inventory and order management system. Many only provided free trials or I had to install the software on my computer. These systems seem to be fairly expensive but luckily I came upon ZhenHub. It was totally free and suited the purposes for my small business. What was great about it, is that I could immediately integrate my Shopify account. Sales Orders and Invoices were auto-generated saving me so much time. All the other cloud-based systems were really expensive especially if they integrated with Shopify. Overall, it's been a great experience so far. I also know they can actually help me with my physical fulfillment as well. I have yet to try this service. But I highly recommend this system.

Pros:

It was easy to use and also cloud based so I could access my inventory from anywhere. Integrating with Shopify was a massive bonus.