What Is Zoom Video Webinars?

Providing enormous reach and impact, Zoom Video Webinars offers you as many as 10,000 view-only attendees and up to 100 video panelists with streaming options to Youtube and Facebook Live. Interactive and dynamic qualities include Q/A, polling, raise hand, reporting, MP4/M4A recording with transcripts, and registration options such as reminder and follow-up emails, all with high-quality video, audio, and screen sharing.

Who Uses Zoom Video Webinars?

Zoom Video Webinars enable businesses of all sizes to easily conduct large online events.

Zoom Video Webinars Details

Zoom Video Communications

Founded in 2011

Zoom Video Webinars videos and images

Zoom Video Webinars video
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Zoom Video Webinars Software - 1 - thumbnail

Zoom Video Webinars Details

Zoom Video Communications

Founded in 2011

Compare Zoom Video Webinars with similar products

Starting price

USD 20.99/month
USD 13.50/month
USD 24.00/month
N/A

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Zoom Video Webinars deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Webinars
  • Documentation
  • Videos

Zoom Video Webinars Features

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Call Recording
  • Chat/Messaging
  • Conferencing
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customizable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webinars
  • Polls/Voting
  • Presentation Streaming
  • Q&A Management
  • Real Time Data
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Screen Sharing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Whiteboard

View full list of Webinar Software

Zoom Video Webinars Alternatives

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Zoom Video Webinars Reviews

Read all 2,081 reviews

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Faigie dina G.
Faigie dina G.
Founder, CMO
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/02/2021

"Zoom has truly transformed our lives!"

Comments: 2020 is definitely the year of companies joining Zoom.
If you haven't joined yet, now is the time.
Zoom makes it easy for our global teams to communicate and helps us communicate best with our clients, on the platf0orms they are accustomed to.

Pros: I work in the enterprise software space, and had always been accustomed to remote team collaboration, and using webinars & conference call software for client calls & team meetings.
Zoom has transformed our business by force in 2020, empowering our ability and ease to set up & manage client & team calls.

Cons: I use Zoom constantly this year and have seen the Zoom team release valuable important updates and new features. They are very responsive to the market's needs!
I cannot pinpoint anything I don't like about Zoom.

  • Reviewer Source 
  • Reviewed on 16/02/2021
Carol V.
Carol V.
Business Research Assosciate
Biotechnology, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/05/2021

"A Good Video Conferencing Platform, Simple and Easy to Use"

Comments: I think this service is good for what it is, but our company is looking into new platforms to have video conferences due to privacy concerns and the pricing.

Pros: I would say a major advantage to this platform is that I usually don't have connectivity issues. Granted a major part is related to your internet service however, I had significant problems with connection issues on other platforms & I still have the same internet provider. The free version was good as well, with up to 40 minutes of a free usage for a video conference. I believe it has gotten popular because of this feature, and how simple it is to set up a meeting.

Cons: One thing I dislike is that when you want to exit the meeting, you have to assign a host or else the entire meeting terminates which is quite frankly annoying. I've accidentally ended important business calls because I had to go, and it doesn't automatically assign someone else as the host. Just be wary that if you're the host but you have to leave, you need to assign someone else as the host. Another thing to be wary of is that this platform does track your information and you, as the user, have to make sure that you read their privacy concerns.

  • Reviewer Source 
  • Reviewed on 11/05/2021
Verified Reviewer
Marketing Director
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/09/2021

"It's the one platform that always seems to work"

Comments: Very happy. It always seems to work

Pros: It works. I don't have audio issues or video issues with Zoom, unlike many other platforms.

Cons: It's always changing. Yes, it's getting more secure, but at the same time. Sometimes I forget to give people extra passwords and they are left waiting.

  • Reviewer Source 
  • Reviewed on 24/09/2021
Verified Reviewer
Owner / founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 19/04/2021

"Living my business life on zoom"

Comments: I’m in a good position to share the pros (& cons) as my entire business is run on zoom; my 1:1 clients, group coaching, workshops, masterclasses, Meetup networking group, live broadcasted webinars, and my team who all word remotely.
The pros are many:the company has grown substantially thanks to being able to use platforms line zoom. I love that they’re fixing and tweaking (filters etc) from time to time.
The customer service is undoubtedly appalling. For months and months we’ve been trying to fix the same problems - which are many - and keep coming up frustrated.
Have been researching moving to other platforms which come much more highly recommended, however need those platforms to have better filtering options and then we’ll be jumping ship.
In summary it’s not good value for money as soon as you move on from just the regular meetings subscription and the customer service is an abomination - they won’t even zoom with you to fix a multitude of issues.

Pros: The pros are many: everyone knows what zoom is now, so makes it easier to run my business this way.
Has great filters so I can improve my lighting (alongside ring lights etc) and touch up my appearance - love this feature!
Can screen share with ease which is so great in my line of work (digital marketing coach)
Can integrate with other platforms (switchboard for example) so can go live on multiple platforms.
Can present huge presentations.
Can record sessions to share with clients / attendees which is adding value.

Cons: So much to dislike.
- the worst customer service I’ve ever come across. We have multiple problems with the platform that have been plaguing us for months, and go figure - ZOOM customer service will not zoom with us to sort out the issues. Back and forth with customer service is a waste of time and fruitless.
- Integrations with calendars can be extremely glitchy.
- Go live function is terrible. Have had to pay for external software to make this happen.
- have to pay addition $$ just to ensure that attendees can’t be seen on one of our weekly webinars. The price jump from meetings is high.
- can have a pretty bad lag. Our internet in Australia is not world-class, but still you’d want zoom to be performing better a lot of the time.
- the settings are complicated.
- the recording situation is a nightmare. We want it ALL to go to the cloud, then we download to Dropbox and share with clients. This is the most problematic issue. When integrating with goal ajd Calendly this often iverrides and sets up as saving to the desktop. Can’t change settings without cancelling and resetting. Often gets stuck converting the file on desktop (can be very long recordings) and then we’re stuffed. Again, zoom customer service are seriously disappointing.
So many more things I could mention ...

  • Reviewer Source 
  • Reviewed on 19/04/2021
Favio F.
Architect
Construction, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/10/2021

"Best software for home office team meetings"

Pros: I can draw in the screen as well as everyone else in the meeting, other platforms does not allow this. Also, zoom has add-ons or plug-ins you can install to have more functionalities.

Cons: Free version only gives you 30 minutes. Others are free unlimited.

  • Reviewer Source 
  • Reviewed on 14/10/2021