Zoom Video Webinars

by Zoom Video Communications

Who Uses Zoom Video Webinars?

Zoom Video Webinars enable businesses of all sizes to easily conduct large online events.

What Is Zoom Video Webinars?

Providing enormous reach and impact, Zoom Video Webinars offers you as many as 10,000 view-only attendees and up to 100 video panelists with streaming options to Youtube and Facebook Live. Interactive and dynamic qualities include Q/A, polling, raise hand, reporting, MP4/M4A recording with transcripts, and registration options such as reminder and follow-up emails, all with high-quality video, audio, and screen sharing.

Zoom Video Webinars Details

Zoom Video Communications

https://zoom.us

Founded 2011

Zoom Video Webinars Software - 1
Zoom Video Webinars video
Play
Zoom Video Webinars Software - 1 - thumbnail

Compare Zoom Video Webinars with similar products

Starting price

USD 20.99/month
USD 59.00/month
N/A
USD 89.00/month

Free Version

Free Version No
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Zoom Video Webinars deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • Webinars
  • Documentation
  • Videos

Zoom Video Webinars Features

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Calendar Management
  • Call Recording
  • Chat/Messaging
  • Conferencing
  • Contact Management
  • Content Management
  • Customisable Branding
  • Customizable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webinars
  • Polls/Voting
  • Presentation Streaming
  • Q&A Management
  • Real Time Data
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Screen Sharing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Whiteboard

View full list of Webinar Software

Zoom Video Webinars Alternatives

More Zoom Video Webinars alternatives

Zoom Video Webinars Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.6
Customer Service 4.3
Features 4.5
Value for Money 4.5

Review software

Share your experiences with other software buyers.

Write a Review!
Amanda H.
Social Media Manager & Content Creator
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/05/2021

"Zoom is a must for face to face!"

Comments: I think zoom is essential to meet with your team, or host a coffee chat allowing for others to join in, it’s something that has really become a key tool to use in my line of business and many others.

Pros: I am a online service provider this gives me the ability to work with clients all over and still feel like you’ve actually met them and get that genuine time with them.

Cons: I don’t know the complications of how to save my meetings I always think I have it setup correctly but can never find my recorded meeting

  • Reviewer Source 
  • Reviewed on 06/05/2021
Verified Reviewer
Owner / founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 19/04/2021

"Living my business life on zoom"

Comments: I’m in a good position to share the pros (& cons) as my entire business is run on zoom; my 1:1 clients, group coaching, workshops, masterclasses, Meetup networking group, live broadcasted webinars, and my team who all word remotely.
The pros are many:the company has grown substantially thanks to being able to use platforms line zoom. I love that they’re fixing and tweaking (filters etc) from time to time.
The customer service is undoubtedly appalling. For months and months we’ve been trying to fix the same problems - which are many - and keep coming up frustrated.
Have been researching moving to other platforms which come much more highly recommended, however need those platforms to have better filtering options and then we’ll be jumping ship.
In summary it’s not good value for money as soon as you move on from just the regular meetings subscription and the customer service is an abomination - they won’t even zoom with you to fix a multitude of issues.

Pros: The pros are many: everyone knows what zoom is now, so makes it easier to run my business this way.
Has great filters so I can improve my lighting (alongside ring lights etc) and touch up my appearance - love this feature!
Can screen share with ease which is so great in my line of work (digital marketing coach)
Can integrate with other platforms (switchboard for example) so can go live on multiple platforms.
Can present huge presentations.
Can record sessions to share with clients / attendees which is adding value.

Cons: So much to dislike.
- the worst customer service I’ve ever come across. We have multiple problems with the platform that have been plaguing us for months, and go figure - ZOOM customer service will not zoom with us to sort out the issues. Back and forth with customer service is a waste of time and fruitless.
- Integrations with calendars can be extremely glitchy.
- Go live function is terrible. Have had to pay for external software to make this happen.
- have to pay addition $$ just to ensure that attendees can’t be seen on one of our weekly webinars. The price jump from meetings is high.
- can have a pretty bad lag. Our internet in Australia is not world-class, but still you’d want zoom to be performing better a lot of the time.
- the settings are complicated.
- the recording situation is a nightmare. We want it ALL to go to the cloud, then we download to Dropbox and share with clients. This is the most problematic issue. When integrating with goal ajd Calendly this often iverrides and sets up as saving to the desktop. Can’t change settings without cancelling and resetting. Often gets stuck converting the file on desktop (can be very long recordings) and then we’re stuffed. Again, zoom customer service are seriously disappointing.
So many more things I could mention ...

  • Reviewer Source 
  • Reviewed on 19/04/2021
Sam C.
Recruiter
Staffing & Recruiting, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/06/2021

"Sure beats sitting in an IRL meeting!"

Comments: Recommend this, even if your staff is coming back to the office.

Pros: Once you learn your way around it, it's super easy to use, with lots of nice extras. Backgrounds and whiteboard are 2 features I don't think enough people know about. Notifies users when there's a recording in session.

Cons: They could make it easier to invite others. I'd like that to be a one-click feature. Also would like better integration with 3rd party calendars.

  • Reviewer Source 
  • Reviewed on 13/06/2021
Camillia C.
Senior Health Advisor
Insurance, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/04/2021

"A Great Platform For All Types Of Use."

Comments: Overall its a great platform to use for all types of occasions. Great functionality easy to use very few complications. You can even save the chat messages and recording to playback later on. I love Zoom it is my favorite outta all platforms of its type that I've experienced

Pros: I LOVE Zoom there is so much about this product I like. Firstly they have a free feature that allows you to have meetings naturally restrictions apply to that but its great if you have a small group and need to do short quick meetings. If you have larger groups the pricing is pretty good. I like the virtual background feature which is very easy to use and it allows you to bring personality into your video feed. I like the share functions and chat features. It really makes things so easy to use. You can give admin privileges. Choose to let people in the room, They have ability to private message people in the chat and also raise their hand if they have questions. Its great for simple chatting or training classes. A definite recommend for all types.

Cons: I dislike the codes and ID requirements it gives sometimes. When I first started using it I remember it almost seemed like you had no choice but to download the software to the computer which is okay however if you don't have alot time or space and need to get to the meeting quickly it can ve time consuming. They do have a feature now where you can join right off the computer. But to me its nor easy like Gotomeeting.

  • Reviewer Source 
  • Reviewed on 10/04/2021
Carol V.
Business Research Assosciate
Biotechnology, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/05/2021

"A Good Video Conferencing Platform, Simple and Easy to Use"

Comments: I think this service is good for what it is, but our company is looking into new platforms to have video conferences due to privacy concerns and the pricing.

Pros: I would say a major advantage to this platform is that I usually don't have connectivity issues. Granted a major part is related to your internet service however, I had significant problems with connection issues on other platforms & I still have the same internet provider. The free version was good as well, with up to 40 minutes of a free usage for a video conference. I believe it has gotten popular because of this feature, and how simple it is to set up a meeting.

Cons: One thing I dislike is that when you want to exit the meeting, you have to assign a host or else the entire meeting terminates which is quite frankly annoying. I've accidentally ended important business calls because I had to go, and it doesn't automatically assign someone else as the host. Just be wary that if you're the host but you have to leave, you need to assign someone else as the host. Another thing to be wary of is that this platform does track your information and you, as the user, have to make sure that you read their privacy concerns.

  • Reviewer Source 
  • Reviewed on 11/05/2021