Metatask

Metatask

by Metatask

Who Uses Metatask?

Metatask is used by small and medium companies in 30+ countries to manage all kinds of workflows and internal processes.

What Is Metatask?

Metatask is an award-winning business process management system. Take your department's productivity to the next level - automate all your operations. Metatask is used to manage any process in any department. Create custom workflows with sophisticated forms, approvals, review cycles, tables, parallel tasks, conditions and many more advanced features. Metatask agile features let you reopen tasks and easily fix data entry mistakes.

Metatask Details

Metatask

http://metatask.io

Founded 2017

Metatask Cost Overview

Metatask does not have a free version but does offer a free trial. Metatask paid version starts at USD 5.00/month.

Starting Price

USD 5.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Metatask Features

Business Process Management Software
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
Access Controls/Permissions
Archiving & Retention
Collaboration
Drag & Drop
Forms Creation & Design
Full Text Search
Process/Workflow Automation
Version Control
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customisable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Metatask Reviews

Showing 5 of 24 reviews

Overall
4.8/5
Ease of Use
4.7/5
Customer Service
5/5
Features
4.3/5
Value for Money
4.8/5
Nathan C.
Full Stack Developer
Airlines/Aviation, 201-500 Employees
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/04/2019

"Great User Experience"

Pros: - Does almost everything it needs to do, and nothing that it doesn't
- Forms are satisfying and workflows are easy to build

Cons: - Would be nice to have a "read only" group
- Would be nice to add new fields on a template that default to something other than editable.

  • Reviewer Source 
  • Reviewed on 22/04/2019
Michael P.
President
Construction, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/01/2020

"If you need to get employees to consistently follow ANY process, check out Metatask"

Comments: The support level is almost super human. They respond with answers and solutions very quickly and are always open to customer feedback and feature requests. We mainly use the software to make sure that our Operations people follow a consistent process. It also allows them to suggest improvements and then see exactly where their suggestion goes and they can feedback at the end of the review process. It connects them with the business more closely and they feel they are being listened to. We have only deployed this about 45 days ago, but I can only see us adding more and more processes. We don't include our sales staff in Metatask at the moment, but we take on the added expense because of how well it works and how much time it saves and how many mistakes it prevents.
This may not be an exact fit for your needs, but it is easily worth the time to go through a trial and figure that out. For us it was near perfect.
Highly recommended; one of the best improvements we've made to workflow in 13 years of being in business.

Pros: Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.

Cons: The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff.
There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.

Vendor Response

by Metatask on 24/01/2020

Thanks for a great feedback! Conditional form fields are already planned among some other great features for this year!

  • Reviewer Source 
  • Reviewed on 23/01/2020
Verified Reviewer
Asystentka projektu
13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    2/5
  • Customer Support
    5/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 10/11/2017

"To simple"

Comments: This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.

Pros: Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.

Cons: Lack of possibility to add files connected with task to share them with others - it would be very useful.

Vendor Response

by Metatask on 15/11/2017

Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.

  • Reviewer Source 
  • Reviewed on 10/11/2017
Verified Reviewer
CTO
51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/11/2017

"Using Metatask for about a year to manage all our admin processes."

Comments: I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.

Pros: I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done.
Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule.
Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy.
Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks.
Zapier: using it to send emails from a process and save documents to G-drive.
Forms: I like how forms are used to collect and transfer data from task to task.

Cons: After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows.
Definitely, needs at least some reports and export to CSV or Excel.

Vendor Response

by Metatask on 15/11/2019

Thanks for a great feedback!
A lot had changed since 2017 - all features you've mentioned in "Cons" are already available to all our users! Even on our basic plan you can use advanced features like Reports, Conditions, Nested tasks and many more!

  • Reviewer Source 
  • Reviewed on 28/11/2017
Nicola Z.
Integration Engineer
Marketing & Advertising, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/05/2019

"Vary useful and easy to use"

Pros: Easy to use, fast setup, great integration with external software, document integration

Cons: No mobile application and push notification (I know it is possible to use Slack, but push notification is better) Zapier integration is incredible to make action on other software, but it is limited the option with Metatask. For example could be good to search task and automatically complete the task when something happen in other software

  • Reviewer Source 
  • Reviewed on 21/05/2019