15 years helping Australian businesses
choose better software

What Is RezExpert?

RezExpert has gained over 29 years of experience in the Campground, RV and Holiday Park industry - to achieve your business goals. Our innovative tools, led by our online booking & reservation management systems, save you time and increase your revenue with practical solutions for businesses large and small across the accommodation industry. We pride ourselves on getting to know you & your business personally and providing you with the best service possible to help you perform at your peak.

Who Uses RezExpert?

Campgrounds, RV Parks, Houseboats, Marinas, Hotel/Motels Indigenous Permits, Kennels, Catteries, Markets Backpacker Hostels, Eco Wilderness Resorts, Parks, Caravan Parks, and more...

RezExpert Software - 1

Not sure about RezExpert? Compare with a popular alternative

RezExpert

RezExpert

4.8 (39)
USD 59.95
month
Free version
Free trial
136
2
4.7 (39)
4.6 (39)
4.9 (39)
VS
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
$9.00
month
Free version
Free trial
464
34
4.5 (4,827)
4.3 (4,827)
4.5 (4,827)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to RezExpert

monday.com
Top rated features
Dashboard
Employee Management
Inventory Tracking
Zaui
Top rated features
Customer Support
Online Booking
Payment Processing
iGMS
Top rated features
For Vacation Rentals
Guest Communications
Reservations Management
eZee Absolute
Top rated features
Front Desk Management
Online Booking
Reservations Management
Retreat Booking Guru
Top rated features
Customisable Branding
Online Payments
Registration Management
Multi Travel Incoming
Top rated features
No features have been rated by reviewers for this product.
Hotelogix
Top rated features
Front Desk Management
Rate Management
Reservations Management
Little Hotelier
Top rated features
Front Desk Management
Inventory Control
Inventory Management
bookingkit
Top rated features
Billing & Invoicing
Customer Support
Payment Processing

Reviews of RezExpert

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.9
Features
4.7
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
13%
3
3%
Jeanell
Manager in Australia
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Team

5.0 last year

Comments: We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.

Pros:

Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.

Cons:

Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.

Digital Rez International Response

11 months ago

Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you

Stanley
Museum Conservator in Kenya
Museums & Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A strong and well-centered tool for reservations.

5.0 7 months ago

Comments: We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.

Pros:

RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.

Cons:

RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.

Digital Rez International Response

7 months ago

Thank you Stanley for your honest review e greatly appreciate it

Michelle
Guest Service Coordinator in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My Review

3.0 2 years ago

Comments: Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful.

Pros:

I like how helpful help desk is and that any suggestions I have offered they summit to the proper people.

Cons:

I would like to be able to send mass emails to all registered guests through the system.

Digital Rez International Response

2 years ago

Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes

Jocelyn
Resort Manager in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Outstanding Tech Support

5.0 9 months ago

Comments: When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. [sensitive content hidden]
, you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!

Pros:

The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,

Cons:

The only feature I would recommend updating would be the guest "warning", blacklist feature.

Digital Rez International Response

9 months ago

Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry

Martha
Travel Agent in UK
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Maximum efficiency guaranteed

5.0 10 months ago

Comments: I have learnt this software easily so I like it.

Pros:

Really like how RezExpert plays a crucial role in enhancing operational efficiency, guest satisfaction, and revenue generation for our travel business in the competitive hospitality industry.

Cons:

Doesn't really hang or freeze during any bookings, so I am good for now.

Digital Rez International Response

10 months ago

Hi Martha Thank you very much for the review we greatly appreciate it