15 years helping Australian businesses
choose better software

What Is NeoCertified?

Our Secure Email Solution is perfect for businesses of all sizes looking to protect both customer and employee personal information, while meeting federal and state-wide email compliance obligations, such as HIPAA / FINRA / FERPA / SEC & SOX. Whether you need to send sensitive emails from your phone, laptop, or tablet, we've got you covered. NeoCertified gives you the flexibility and assured protection that you're looking for.

You can even start your free 7-day trial today!

Who Uses NeoCertified?

Organizations of all sizes and of all industries (healthcare, finance, law, etc.) can utilize NeoCertified's various secure platforms to meet both their state & federal email compliance requirements.

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Reviews of NeoCertified

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
86%
4
14%
Brian
Brian
IT Manager in US
Verified LinkedIn User
Outsourcing/Offshoring, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Secure Email Encryption with Outstanding Customer Support

5.0 6 years ago

Comments: We have been using NeoCertified for over 5 years now. The system is rock-solid, and the customer support that we have received over the years has been top-notch.

Pros:

Straight-forward, easy to use email encryption that works from virtually and platform

Cons:

Currently no add-in for Gmail to allow for a more streamlined email encryption process.

NeoCertified Response

5 years ago

Thanks for the kind words, Brian! We do now offer a Gmail integration at no additional charge, so feel free to start using it immediately from the Google Chrome Store. Feel free to contact me directly if you need anything at all. -Peter J. Schaub President & CEO NeoCertified

Ace
IT Manager in US
Government Administration, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Just what we were looking for!

5.0 2 years ago

Comments: Certain departments in our office deal with sensitive data that needs HIPAA compliance. NeoCertified allowed us to buy a small number of licenses, since we only had a couple of users in need of this kind of security. Every other company we researched was forcing us to buy an expensive license for our entire domain. NeoCertified also plugged in perfectly with Rackspace, our email provider. So if you're in a municipality or business and only have a few users that need HIPAA compliance, NeoCertified is the clear way to go.

Pros:

*Integration with our Rackspace email system *Ease of use for the user *Easy to train my users with *Outlook plugin *AWESOME pricing *Super easy to implement into our system, virtually no setup on my end.

Cons:

I'm so pleased with NeoCertified for our county's purposes, I have no cons to list here.

Jamelle
Office Manager in US
Insurance, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy Add-in for MS Outlook

4.0 3 years ago

Comments: Easy to use software to securely send sensitive information.

Pros:

It's very easy to send an email securely.

Cons:

Having to always enter a password when accessing a secure email. Clients also sometimes have trouble opening emails sent via NeoCertified. Do not like the mailbox size limitation and having to periodically delete sent emails, but also delete the trash to be able to continue to send and receive secure emails.

Arlen
IT in US
Religious Institutions, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easy secure email solution

5.0 3 years ago

Pros:

The ease of the set up and the integration with Outlook.

Cons:

There hasn't been any issues so far. Have used for less than 3 months.

PONCIETTA
BUSINESS BANKER in US
Financial Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

KEEP IT SAFE, KEEP IT SECURED, KEEP IT NEOCERTIFIED!

5.0 3 years ago

Comments: All in all though, I find that it is very easy to set up and use. I rely very heavily on it because of the type of work that I do and the sensitivity of the information that I have to disperse. I think once I started using this, there was just no way for me to go back to anything else. I LOVE this program and I think that if you were to try it and compare it to others out there, you will feel the same way.

Pros:

This software is a lifesaver. Since the pandemic, we know that conducting business has definitely changed from what we are used to. Business does not come to a grinding halt though so we need to think outside of the box on how to get things done. I was turned on to NeoCertified by our IT Department and I swear, it is really the best thing that I could have hoped for. This is the product to have if you need to send sensitive information via e-mail.

Cons:

I am not quite sure if it is a part of the programming or what, but what I do not like is the fact that after you have so much information in your OUTBOX, INBOX, DELETE BOX, etc. and you try to send an e-mail, you will get an error message that you need to delete some files to free up space. For me, this is a pain because I get and send a lot of information this way and so I use up my space and I don't know if there is a way that you can be warned beforehand that you are reaching capacity rather than waiting until you are already at capacity and cannot send any e-mails at all.