--- description: Learn more about SPS Commerce price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SPS Commerce Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [EDI Software](/directory/30550/edi/software) > [SPS Commerce](/software/155593/sps-commerce) # SPS Commerce Canonical: https://www.capterra.com.au/software/155593/sps-commerce Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/155593/sps-commerce?page=2) > SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships. > > Verdict: Rated **4.2/5** by 527 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SPS Commerce? Fulfillment is designed for suppliers and 3PLs who sell through the retail industry. We enable your business to connect to our network and exchange information across your systems and partners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 527 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SPS Commerce - **Location**: Minneapolis, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing Details**: Contact SPS Commerce for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Spanish, Traditional Chinese - **Available Countries**: Australia, Canada, China, New Zealand, United States ## Features - Alerts/Notifications - Archiving & Retention - Database Support - Exceptions Management - Order Fulfillment - Order Management - Order Tracking - Reporting/Analytics - Returns Management - Shipping Management - Supplier Management - Third-Party Integrations - eCommerce Management ## Integrations (44 total) - 3PL Warehouse Manager - Acctivate Inventory Management - Acumatica Cloud ERP - ApparelMagic - Aptean Food & Beverage ERP JustFood Edition - BigCommerce - Brightpearl - Dynamics 365 - Dynamics 365 Business Central - Extensiv Order Management - Fishbowl - Infor CloudSuite Industrial - JD Edwards EnterpriseOne - Jcurve ERP - Katana Cloud Inventory ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [EDI Software](https://www.capterra.com.au/directory/30550/edi/software) ## Related Categories - [EDI Software](https://www.capterra.com.au/directory/30550/edi/software) - [Retail Execution](https://www.capterra.com.au/directory/34415/retail-execution/software) - [Order Fulfillment Software](https://www.capterra.com.au/directory/32618/order-fulfillment/software) - [Order Management Software](https://www.capterra.com.au/directory/30225/order-management/software) - [PIM Software](https://www.capterra.com.au/directory/30925/pim/software) ## Alternatives 1. [Infocon Systems WebEDI](https://www.capterra.com.au/software/163009/infocon-systems) — 4.8/5 (39 reviews) 2. [TrueCommerce EDI Solutions](https://www.capterra.com.au/software/122910/truecommerce-edi-solutions) — 4.3/5 (537 reviews) 3. [1 EDI Source](https://www.capterra.com.au/software/92420/edi-hq) — 4.6/5 (89 reviews) 4. [KhooCommerce](https://www.capterra.com.au/software/207061/khoocommerce) — 4.8/5 (23 reviews) 5. [Pro\_EDI Translator](https://www.capterra.com.au/software/92426/pro-edi-translator) — 4.8/5 (45 reviews) ## Reviews ### "Makes EDIb easy" — 4.0/5 > **Jilly** | *23 March 2026* | Consumer Goods | Recommendation rating: 2.0/10 > > **Pros**: Platform is really easy to onboard. Our Account Manager is ready to work with. They have been great to work with. > > **Cons**: Support quality has decreased over the last couple of years. I don't know if that's a result of our migration to a new ERP or not. > > We do like using SPS. We've been a customer for many years. We wouldn't be still with them if they were problematic ----- ### "Practical EDI platform with strong retail network" — 5.0/5 > **Chi Hing** | *30 June 2026* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: Easy onboarding with major retailers. Covers a wide trading partner network, which saves a lot of setup effort. Integration with D365 is workable and supports common EDI flows like PO, ASN, and Invoice. Helps standardise order management and reduce manual entry. Customer support is responsive, especially during onboarding and issue handling. > > **Cons**: Initial setup can take time, especially mapping and partner-specific requirements. Some processes are not very flexible and may require workarounds for complex scenarios. Visibility on errors and troubleshooting could be clearer. Sometimes you need to go through support instead of self-service. > > Overall, SPS Commerce is a reliable EDI platform for working with large retailers. It simplifies integration and reduces manual work once everything is set up. However, implementation and ongoing maintenance still require coordination between business and technical teams. Good fit for organisations dealing with multiple trading partners and standard retail EDI requirements. ----- ### "Reliable EDI Platform with Strong Order Management Capabilities" — 5.0/5 > **Nilavarasan** | *1 July 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: SPS Commerce provides a reliable EDI platform with good order management, secure data handling, and efficient transaction processing. It helps reduce manual work, improves data accuracy, and supports smoother business operations with regular updates and support. > > **Cons**: SPS Commerce is a useful platform, but the setup and integration process can sometimes be complex. Performance can be improved when handling large order volumes, and faster support response for troubleshooting would make the overall experience better. > > Our overall experience with SPS Commerce has been positive. It is a reliable EDI platform that supports secure data exchange, order management, and improved transaction visibility. While setup, integration mapping, performance, and support response time can be improved, the platform adds good value by reducing manual work and improving business process efficiency ----- ### "SPS Commerce" — 5.0/5 > **Caden** | *25 June 2026* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: SPS Commerce has excellent support and implementation teams. We got a lot of help setting up a multitude of tools with them. > > **Cons**: We've had issues on multiple occasions with billing inconsistencies. We would often receive bills for things we knew we weren't meant to be billed for. > > Our organization has gotten a great number of benefits from using SPS Commerce. We've loved working with them. ----- ### "Sending out EDI transaction confirmations ended up cutting our client." — 5.0/5 > **Sandra** | *8 September 2026* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: We handle about 150 client inquiries every week, and 60 of those used to just be people checking on their order status. Since SPS Commerce started sending EDI confirmations straight through, that number dropped to maybe 35. Now I can pull exact shipment data in under 90 seconds instead of having to chase down three different people. > > **Cons**: The reporting interface takes 6 clicks just to get to the specific transaction view I need every day. Having a shortcut or a customizable dashboard would save me probably 20 minutes a week. It’s also annoying that I can't export certain fields, I have to open the full record first to get them. > > For a small security outfit like ours, this platform totally cleared up the order tracking bottleneck. I've watched our average response time drop from 8 minutes to under 4, and we only started using the thing about seven months ago. It’s worth every dollar, especially when you’re running lean and can’t really afford to bring on another rep just to answer status questions. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/155593/sps-commerce?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/155593/sps-commerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data