--- description: Learn more about SPS Commerce price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SPS Commerce Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [EDI Software](/directory/30550/edi/software) > [SPS Commerce](/software/155593/sps-commerce) # SPS Commerce Canonical: https://www.capterra.com.au/software/155593/sps-commerce Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/155593/sps-commerce?page=2) > SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships. > > Verdict: Rated **4.2/5** by 521 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SPS Commerce? Fulfillment is designed for suppliers and 3PLs who sell through the retail industry. We enable your business to connect to our network and exchange information across your systems and partners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 521 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SPS Commerce - **Location**: Minneapolis, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: USD 20.00 - **Pricing Details**: Contact SPS Commerce for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Spanish, Traditional Chinese - **Available Countries**: Australia, Canada, China, New Zealand, United States ## Features - Alerts/Notifications - Archiving & Retention - Database Support - Exceptions Management - Order Fulfillment - Order Management - Order Tracking - Reporting/Analytics - Returns Management - Shipping Management - Supplier Management - Third-Party Integrations - eCommerce Management ## Integrations (44 total) - 3PL Warehouse Manager - Acctivate Inventory Management - Acumatica Cloud ERP - ApparelMagic - Aptean Food & Beverage ERP JustFood Edition - BigCommerce - Brightpearl - Dynamics 365 - Dynamics 365 Business Central - Extensiv Order Management - Fishbowl - Infor CloudSuite Industrial - JD Edwards EnterpriseOne - Jcurve ERP - Katana Cloud Inventory ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [EDI Software](https://www.capterra.com.au/directory/30550/edi/software) ## Related Categories - [EDI Software](https://www.capterra.com.au/directory/30550/edi/software) - [Order Fulfillment Software](https://www.capterra.com.au/directory/32618/order-fulfillment/software) - [Order Management Software](https://www.capterra.com.au/directory/30225/order-management/software) - [PIM Software](https://www.capterra.com.au/directory/30925/pim/software) - [Dropshipping Software](https://www.capterra.com.au/directory/31819/dropshipping/software) ## Alternatives 1. [Infocon Systems WebEDI](https://www.capterra.com.au/software/163009/infocon-systems) — 4.8/5 (39 reviews) 2. [TrueCommerce EDI Solutions](https://www.capterra.com.au/software/122910/truecommerce-edi-solutions) — 4.3/5 (535 reviews) 3. [KhooCommerce](https://www.capterra.com.au/software/207061/khoocommerce) — 4.8/5 (23 reviews) 4. [1 EDI Source](https://www.capterra.com.au/software/92420/edi-hq) — 4.6/5 (81 reviews) 5. [Pro\_EDI Translator](https://www.capterra.com.au/software/92426/pro-edi-translator) — 4.8/5 (43 reviews) ## Reviews ### "Practical EDI platform with strong retail network" — 5.0/5 > **Chi Hing** | *30 June 2026* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: Easy onboarding with major retailers. Covers a wide trading partner network, which saves a lot of setup effort. Integration with D365 is workable and supports common EDI flows like PO, ASN, and Invoice. Helps standardise order management and reduce manual entry. Customer support is responsive, especially during onboarding and issue handling. > > **Cons**: Initial setup can take time, especially mapping and partner-specific requirements. Some processes are not very flexible and may require workarounds for complex scenarios. Visibility on errors and troubleshooting could be clearer. Sometimes you need to go through support instead of self-service. > > Overall, SPS Commerce is a reliable EDI platform for working with large retailers. It simplifies integration and reduces manual work once everything is set up. However, implementation and ongoing maintenance still require coordination between business and technical teams. Good fit for organisations dealing with multiple trading partners and standard retail EDI requirements. ----- ### "Makes EDIb easy" — 4.0/5 > **Jilly** | *23 March 2026* | Consumer Goods | Recommendation rating: 2.0/10 > > **Pros**: Platform is really easy to onboard. Our Account Manager is ready to work with. They have been great to work with. > > **Cons**: Support quality has decreased over the last couple of years. I don't know if that's a result of our migration to a new ERP or not. > > We do like using SPS. We've been a customer for many years. We wouldn't be still with them if they were problematic ----- ### "Reliable EDI Platform with Strong Order Management Capabilities" — 5.0/5 > **Nilavarasan** | *1 July 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: SPS Commerce provides a reliable EDI platform with good order management, secure data handling, and efficient transaction processing. It helps reduce manual work, improves data accuracy, and supports smoother business operations with regular updates and support. > > **Cons**: SPS Commerce is a useful platform, but the setup and integration process can sometimes be complex. Performance can be improved when handling large order volumes, and faster support response for troubleshooting would make the overall experience better. > > Our overall experience with SPS Commerce has been positive. It is a reliable EDI platform that supports secure data exchange, order management, and improved transaction visibility. While setup, integration mapping, performance, and support response time can be improved, the platform adds good value by reducing manual work and improving business process efficiency ----- ### "Strong EDI Platform with Great Network Coverage and Room for Better Execution" — 4.0/5 > **Justin** | *1 July 2026* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: SPS Commerce has been a strong EDI backbone for our business. The platform gives us the ability to scale a complex retail and logistics network across customers, 3PLs, transportation partners, and internal systems. Their trading partner coverage is a major advantage, and when the right technical resources are engaged, SPS can move quickly and provide practical solutions. The transaction visibility, standard document support, and ability to support high volume EDI operations have been valuable as our network has grown. > > **Cons**: The biggest opportunity is consistency around support ownership, project execution, and commercial transparency. At times, it can take too much effort to get clear answers on scope, pricing, map requirements, or who owns the next action. Some development quotes feel high when the request appears to align with standard EDI functionality, and annual contract reviews should include stronger data around usage, active trading partners, inactive customers, and optimization opportunities. SPS is powerful, but the customer experience would improve with cleaner handoffs, tighter accountability, and more proactive guidance. > > verall, SPS Commerce has been a valuable and important partner for our EDI operations. The platform supports a large and growing transaction network and has helped us connect with major retailers, logistics partners, and fulfillment providers. My experience has been positive from a capability standpoint, especially when working with knowledgeable SPS resources who understand both the technical and business impact of EDI. That said, SPS would be even stronger with more proactive account management, clearer project scoping, better contract utilization reporting, and more consistent follow through across support, implementation, and commercial teams. The foundation is strong, but the customer experience depends heavily on getting the right people involved. ----- ### "SPS review" — 3.0/5 > **Caryn** | *23 June 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The SPS commerce platform is easy to navigate and utilize for business users. Fulfillment monitor is where I spend most of my time and it is easily searchable. Having SPS onboard our vendors frees up a lot of time and resources on our side. Our account team at SPS is very friendly. > > **Cons**: There seems to be a huge knowledge gap between teammates from SPS Commerce and DMEDI. We utilize both programs and it's nearly impossible to get someone from DMEDI to assist when we have an issue. I can't utilize the support chat for DMEDI issues because they don't even have logins to the program. > > The account team I work with is very nice and I appreciate their partnership. However, it seems as if something is not revenue generating for SPS, the requests are not prioritized. The lack of communication between DMEDI and SPS is very frustrating even though it is the same company. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/155593/sps-commerce?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/155593/sps-commerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data