---
description: Learn more about Communitrak price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Communitrak Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HOA Software](/directory/30663/hoa/software) > [Communitrak](/software/155383/communitrak)

# Communitrak

Canonical: https://www.capterra.com.au/software/155383/communitrak

> The All-In-One Software Platform for Self-Managed HOAs.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Communitrak?

We specialize in supporting self-managed homeowner associations as well as PMCs that manage residential communities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Communitrak
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Our pricing starts at $49 per month for communities with 50 homes or less.
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Calendar Management
- Document Management
- Payment Processing
- Reporting/Analytics
- Self Service Portal
- Website Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [HOA Software](https://www.capterra.com.au/directory/30663/hoa/software)

## Alternatives

1. [PayHOA](https://www.capterra.com.au/software/146693/PayHOA) — 4.7/5 (575 reviews)
2. [Vantaca](https://www.capterra.com.au/software/1013658/vantaca) — 4.4/5 (110 reviews)
3. [HOA Start](https://www.capterra.com.au/software/215897/hoa-start) — 4.9/5 (87 reviews)
4. [Smartwebs](https://www.capterra.com.au/software/172920/hoa-compliance-software) — 4.4/5 (169 reviews)
5. [Easy HOA](https://www.capterra.com.au/software/1019872/easy-hoa) — 4.6/5 (98 reviews)

## Reviews

### "New Implementation" — 5.0/5

> **Nancy** | *8 February 2021* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The incident reporting capability made a huge impact in better managing the activity and issues for our HOA by having the ability to customize the forms and allow our members to report requests and problems provided the board with important visibility to what the property managers needed work on.
The dashboard with common area access codes and hours of operation have been very beneficial for our members.  The Member profiles with the ability for information privacy (if desired) makes it easy to connect with other members.  Lastly, having a place for document storage with self service for members has eliminated USPS mailing and emailing and gives members easy access in one place for all types information from meeting minutes, notices, CC\&Rs, bylaws, as well as any other information that is shared by the board.
> 
> **Cons**: The forms management is a bit cumbersome because you have to retype the file name even when doing a Drag \& Drop.
> 
> Overall experince with Communitrak has been excellent and the customer service is exceptional and very responsive. Our HOA previously had challenges tracking incidents/problems and distributing  information/materials.  Communitrak definitely solved these problems and many more.    In the 1+ year of using Communitrak the platform has significantly modernized the management of our HOA.   
I have recommended this system to other HOAs and in comparison to other systmes I have used it is much easier and more intuitive to use.

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### "Valuable Resource for HOA's" — 5.0/5

> **Kristen** | *20 January 2021* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The site easy to use and the residents of our gated community find it easy to navigate.
> 
> **Cons**: There was a persistent issue with the page not loading a few months ago, which appears to have been mitigated with the redesign.
> 
> Our experience with Communitrak has been great since we became a customer in 2018. The various member groups and options within those groups are perfect for the various HOA's we have in our gated community. \[SENSITIVE CONTENT HIDDEN\] is always very quick to respond to any questions we have, it's apparent he really cares about his customers.

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### "Cottages at Overbrook HOA" — 4.0/5

> **Jennifer** | *19 January 2021* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: This has been a great tool to use for neighborhood communication and for collecting monthly dues. We've also seen VERY quick responses to any questions or issues we've had, which is very much appreciated.
> 
> **Cons**: The only improvement we would love to have is for the ability for users to set up auto-draft payments. This is something highly requested in the neighborhood, and without it, many of our monthly payments come late.

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### "Best Customer Service" — 5.0/5

> **Caleb** | *31 January 2021* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Any issues I had were quickly addressed by the development team and the customer service was very attentive to my organizations needs. The leadership of this company is refreshing to work with and they were very receptive to product feedback.
> 
> **Cons**: Getting my organization to voluntarily adopt the software was not possible and I understand the reasons why. However, having the ability to Sign up my members autocratically would have been very helpful.
> 
> Very pleasant, responsive and easy to work with.

## Links

- [View on Capterra](https://www.capterra.com.au/software/155383/communitrak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/155383/Communitrak/> |
| en-AE | <https://www.capterra.ae/software/155383/communitrak> |
| en-AU | <https://www.capterra.com.au/software/155383/communitrak> |
| en-CA | <https://www.capterra.ca/software/155383/communitrak> |
| en-GB | <https://www.capterra.co.uk/software/155383/communitrak> |
| en-IE | <https://www.capterra.ie/software/155383/communitrak> |
| en-IL | <https://www.capterra.co.il/software/155383/communitrak> |
| en-IN | <https://www.capterra.in/software/155383/communitrak> |
| en-NZ | <https://www.capterra.co.nz/software/155383/communitrak> |
| en-SG | <https://www.capterra.com.sg/software/155383/communitrak> |
| en-ZA | <https://www.capterra.co.za/software/155383/communitrak> |

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