Vision6

Everything you could want and more.

Pros:

Love using Vision6 for so many reasons. It's easy to use and intutive yet sophisticated at the samme time. In particular the advanced automation and data management features set it apart from competitiors in the market.

Cons:

Like any SAS product, there are quirks that are easily worked around. Cant think of anything right now to be honest - so it cant be anything that major.

Vision6

Pros:

Easy to setup, use and customise. Australian software means it's great for billing and invoicing, budgetting, data stored in Australia, and local support.

Cons:

Would like to see more features, like transactional emails, and ability to export/retrieve a copy of the final html/message sent to a contact.

email marketing

Comments: I was the person that put my company onto vision 6. I trained multiple people in how to use it and spent three years building bimonthly newsletters. We moved to marketto last year to send out emails and it's been even worse. I no longer do this in my job role but we have changed to a Microsoft product to send out our newsletters.

Pros:

We used the email send out app between 2011 to 2017 • easy to use • logical layout • good price point

Cons:

• needed a better metric system • system was a bit clunky in what we could do with templates • WYSIWYG did not always worked. • questions when i hit troubles took a long time to solve or didn't come back with a response.

Great Aussie product with a local service team!!!

Comments: The customer support team is the best i have come across in the cloud market place. To have a phone number that you can phone and actually have a conversation with the support team is a massive help for a novice in this area!!
Currently i am dealing with a CRM company, i have had 2 zoom.us sessions and i have signed up.
When i sent them a email because there on line help / support didn't answer my question, i received a email to say bluntly we are sales people, we don't supply help, support or training. You need to go to this link and have a good read basically!!!

Pros:

It ticks all the boxes from a marketing to current clients and prospects point of view. Its a Australian Company with a local support team, massive plus. Pricing is very reasonable given the upside for the client using there to product.

Cons:

I would like to see on line help to reflect the "Kiss Principal,Keep It Simple Stupid" Step 1 you do this, Step 2 you do this etc. It may not look fancy on screen from a display point of view , but the average person using your system is flying blind when they first sign up, pressure is on to present to management/boss. Some videos to back this up will definitely help. Don't let the builders of the software have total say on how the help /support/training should look and feel, the support people are the best, because they actually use the software on a daily basis and interact with the users, not the builders.

Great software with a supportive team to assist when i need support

Pros:

New customers find it easy to navigate and use without need of too many instructions. A lot of features and ability to create great looking emails with the knowledge of HTML code writing. Nice template designs.

Cons:

I feel like you need a degree to make automation work for you. Its great functionality but underutilised because it can get complicated. While pricing is competitive, it is still a bit more expensive then some others. The email drop and drag editor is great but i think it can be improved a bit so we can get a bit more creative without having to ask a coder to assist.