Reckon One

Great Accounting Solution for small businesses

Pros:

I would say affordability then ease of use. Since my business is still growing I had to switch to this product from another one and I haven't regretted. Invoicing has never been easier.

Cons:

I am yet to see anything I don't like about this product

Reckon Hosted

Comments: I have finally got on to Reckon Help line and got one of our businesses back to being able to open after leaving it to my accountant to do. After going being forced to go from Desktop to Hosted there was one company I could not open. I was so angry on multiple fronts and still don't like paying subscriptions - I like to buy an item and not have to pay every year. That was just one thing I put in the too hard basket.

Pros:

The ability to see open invoices to track unpaid accounts. Invoicing is very easy and has multiple items that you can set up a template to suit your needs.

Cons:

The payroll management is difficult to work with, especially with the STP Phase 2 rollout.

Alternatives Considered: Zero

Reasons for Switching to Reckon One: Only because I have everything working in Reckon that I stayed with it. If I was starting anew I would have gone with Zero.

How Reckon One meets all our Business requirements and is great value

Comments: Cost effective business tool. Only pay for what you need. Sensational reporting options.

Pros:

Simple to use on a daily basis meeting all our business needs and ATO compliance.

Cons:

Need a Superannuation integration with clearinghouse to upload Super from Reckon payroll.

They did try

Comments: I really wanted Reckon one to shake up the market but all they did was shake up the user. I have been really disappointed with the performance (or lack of) with Reckon One. Their servers were slow making it painfully slow to try to use this software. I couldn't find repeating invoicing, or several other basics. They were full of hope and promises but just failed to deliver.

Pros:

It did look cheap until you add up the cost of each module, then you realise, it's not cheap at all.

Cons:

It's very late to market and decades behind the competition. It takes a lot of time and money to compete with the big boys and sadly this isn't something thatReckon One has. It has very little basic functionality and sadly, very little prospect of developing even the basics, any time soon. It's not nice to use, it's clunky and awkward and just frustrates me.

A well designed, well supported and reasonably priced platform

Pros:

I have been using Reckon One for payroll only and submission to Single Touch Payroll. The monthly fee is down to $12 per month which reflects the functionality that I use and reasonably paid for. Reckon One recently upgraded its application to meet the needs of the 2nd phase of the STP requirements. This upgrade further enhanced the interface and improved user experience. The telephone support team has nothing to fault. Every staff is so nice, patient, and knowledgeable. They can answer every technical question I asked so far.

Cons:

Nothing for now, as I only chose to use the Payroll and STP submission function.

Alternatives Considered: MYOB Business

Reasons for Choosing Reckon One: My Head office recommended and provided face-to-face training on MYOB. Also discounted corporate deals are offered, but I only need the Payroll and STP functionality, so the "Special Deal" is not so special compared to Reckon One where I can choose to pay the part of the service that I need.

Switched From: MYOB Business