15 years helping Australian businesses
choose better software

What Is Make?

Make allows you to visually create, build, and automate workflows. Use the playful drag-and-drop interface to connect apps in a few clicks, and build limitless workflows called scenarios. Set your scenarios to run instantly or per schedule, or watch the scenario run in real time whenever you need.

Who Uses Make?

Entrepreneurs, small-mid size companies, and enterprises. System administrators, IT engineers, geeks, and common users all apply!

Make Software - Visual builder
Make Software - Automate repetitive tasks and move data between your apps and tools
Make Software - From simple automations to complex solutions
Make Software - Connect all your apps. Fast and easy.
Make Software - Get inspired by thousands of free ready-made workflow templates.

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Reviews of Make

Average score

Overall
4.8
Ease of Use
4.3
Customer Service
4.6
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Christian
Christian
CEO in Italy
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Alternatives Considered:

Amazing Software

5.0 last week New

Pros:

It’s the easiest way to connect workflow and automate process

Cons:

I don’t know exactly.. I think the only things is the number of app social to connect. There isn’t TikTok and YouTube. This 2 app is so important to automate social workflow

Arjun
Arjun
Co-founder in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

the most intuitive workflow manager out there

5.0 4 months ago

Comments: Overall, we're very satisfied with Make. It's a phenomenal tool. We are able to automate entire teams' worth of work because of it's wide APi access (every tool from Hubspot to Stripe to our database), large toolkit (we can connect with everything from web scrapers to OpenAI) and intuitive UI (which lets us build complex configurations). you do pay a premium over Zapier for this, but it's incredibly worth it.

Pros:

- excellent support for every major SaaS and AI tool - easy to create complex workflows - straightforward pricing - very easy to debug tasks and workflows

Cons:

- custom code modules leave something to be desired - Google Drive integrations lag Zapier's capability

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Supercharge your workflows with Make

5.0 last month New

Comments: I would highly recommend Make to any business looking to get into automation or add more power to their workflows. It has expanded my horizons to workplace automation and operational efficiency in ways I didn't think were possible.

Pros:

Make is a game-changer for business of any size, and has allowed our team to supercharge its workflows. We've created automations that are far more powerful than any native integrations on our platforms (i.e. Jotform's Monday.com integration, which doesn't support all column types like Make does). Make's customer service team is also top-notch and goes above and beyond to help problem solve.

Cons:

The only thing is that I wish the error reporting information were more direct/helpful. That being said, if you read the documentation provided it explains everything. Sometimes the error reporting just goes over my head and/or can take a while to troubleshoot.

Verified Reviewer
Verified LinkedIn User
Information Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Good value in case of simple flows.

2.0 5 months ago

Comments: Overall, integrating this with a custom developed platform was a painful process.
It is an excellent tool for small to medium businesses that need to automate light processes (like requesting feedback after an order was placed, or autoreplying); but it falls short when it is needed for integrating with other custom APIs; as an example: a JSON schema cannot be defined upfront, it can only be inferred from an actual endpoint call - meaning that the model that Make suggest, may not reflect the actual response that will be received in various scenarios.
The model definitions, are stored in a data store (which is also part of the platform), but the data store is extremely limited in terms of what it can store vs cost; so for custom solutions the costs will increase rapidly.

Pros:

It provides a friendly and easy-to-use interface for defining and maintaining simple flows - these are called scenarios and they are comprised of tasks. It has connectivity with a wide range of services (pretty much all mainstream social apps, chat apps and email apps) The interface also allows you to see the general status of the execution, along with stats like number of running instances and an overview of completed/ failed scenarios. Also, the fact that this is provided as a SaaS solution made it appealing from a setup & configuration point of view.

Cons:

It is lightweight, meaning that anything above defining a simple flow that sends messages to a number of persons is extremely hard to implement. Although it has support for JSON or for calling web APIs, this is cumbersome, even for a technical user. In a similar fasion, it comes with the ability to define webhooks, but these are generally focused on mainstream social media platforms. Additionally, the active scenarios overview is extremely light, it does not give information about the actual tasks, only about the scenario itself - at times, this made it hard for the business users to determine what had gone wrong.

Marius
Director in UK
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great API management and connection platform

5.0 4 months ago

Comments: Overall extremely satisfied. It is one of the cheapest options for our company. It is also very versatile, as it allows to build custom apps, which is made easy by good building interface.

Pros:

It has a lot of preset applications ready for use such as Shopify, FreeAgent, Excel, Google Sheets, etc. Once you understand the layout it's very easy to work with.

Cons:

It requires a weekly authentication for google accounts, which must be done manually. Also, the google connection setup is more complicated compared to the alternative platforms like Zapier.