Who Uses GetResponse?

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.

What Is GetResponse?

Connect directly with everyone, anywhere, anytime. Proven Email Marketing from the experts trusted by 350,000+ businesses for more than 20 years, with unmatched deliverability to get your message to the right audience at the perfect time. We made creating emails easier than ever with customizable designs and a drag-and-drop editor built to do the heavy lifting for you. Send based on sequences, triggers and segments with easily digestible data to optimize based on what works best for you.

GetResponse Details

GetResponse

http://www.getresponse.com/

Founded 1997

GetResponse video
-thumb
-thumb
-thumb
-thumb
-thumb

GetResponse pricing overview

See pricing plans

GetResponse does not have a free version but does offer a free trial. GetResponse paid version starts at USD 15.00/month.


Starting Price

USD 15.00/month See pricing details

Pricing Details

-18% (12 months) -30% (24 months)

Free Version

No

Free Trial

GetResponse deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

GetResponse Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

  • A/B Testing
  • Analytics
  • Customizable Templates
  • Drag & Drop
  • Form Builder
  • Real Time Editing
  • Responsive
  • SEO Management

View full list of Landing Page Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Customisable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

View full list of Marketing Automation Software

GetResponse Alternatives

More GetResponse alternatives

GetResponse Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 3.9
Customer Service 4
Features 4.1
Value for Money 3.9

Review software

Share your experiences with other software buyers.

Write a Review!
Jacob E.
Growth Marketing Manager
Media Production, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 03/03/2020

"Best Email Marketing Software for Affiliate Marketers"

Comments: If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros: - Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Cons: - There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

  • Reviewer Source 
  • Reviewed on 03/03/2020
Verified Reviewer
Co-Founder
Leisure, Travel & Tourism, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 03/12/2019

"GetResponse is a solid alternative to MailChimp"

Comments: Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros: GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons: The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

  • Reviewer Source 
  • Reviewed on 03/12/2019
Aris G.
Web Developer
Consumer Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/01/2021

"GetResponse is the leader for Email Marketing"

Comments: We are mostly using GetResponse as an email marketing platform, email automation software and autoresponder. We are using less time with emails and focus on our products and services.

Pros: We are taking advantage of the embedded Facebook Ads feature where we can manage our campaigns within GetResponse and merge our statistics and metrics. Their prices are very friendly and you definitely can afford the suggested plans. The email automation workflow is priceless, you can visually design each step of your campaign. They also have ready templates for funnels, email marketing and an app called Social Ads Creator that helps you generate material for social media ads.

Cons: The editor is breaking some changes on the content when switching from Mobile to Desktop or vice versa. If I change some content so that it can fit on the proper screen it changes the content on Desktop too, breaking some of the content totally. The best approach we came up is design the Mobile view first and then proceed to the Desktop view.

  • Reviewer Source 
  • Reviewed on 11/01/2021
Verified Reviewer
Marketing Specialist
Electrical/Electronic Manufacturing, 5,001-10,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 23/10/2020

"THE SERVICE IS SIMPLY UNRELIABLE"

Comments: 5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess) 6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate. 7. There is a limit of 3 speakers. 8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient. 9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

Pros: Nice e-mail marketing tools and wide choice of templates.

Cons: We purchased MAX account for 3 months. 1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule. 2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions). 3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential. 4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

Vendor Response

by GetResponse on 07/12/2020

Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at [email protected] -Taylor

  • Reviewer Source 
  • Reviewed on 23/10/2020
Nick R.
vp
Real Estate, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 15/08/2019

"This software is not bad."

Comments: Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.

Pros: It gives you great templates and products. The analytics are very helpful for tracking your results.

Cons: Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.

  • Reviewer Source 
  • Reviewed on 15/08/2019