Who Uses SmartrMail?

Thousands of e-commerce retailers on Shopify and other leading platforms use SmartrMail to send better email in less time.

What Is SmartrMail?

Looking for a MailChimp replacement for Shopify? Get a $19 credit back and free migration assistance on SmartrMail. We are fully integrated with Shopify, BigCommerce, WooCommerce and Neto. We are the easiest way to send better email your customer love. Easy-to-use automation, product recommendations, beautiful newsletters and advanced segmentation. 100+ 5-Star Reviews on Shopify.

SmartrMail Details

SmartrMail

http://smartrmail.com

Founded 2016

SmartrMail Cost Overview

SmartrMail has a free version and offers a free trial. SmartrMail paid version starts at USD 19.00/month.

Starting Price

USD 19.00/month
See pricing details

Pricing Details

15 day free trial. No credit card required.

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

SmartrMail Features

Email Marketing Software
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SmartrMail Reviews

Showing 5 of 40 reviews

Overall
4.8/5
Ease of Use
4.7/5
Customer Service
4.9/5
Features
4.6/5
Value for Money
4.7/5
Shawn B.
Small Business Owner
Retail, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/09/2019

"Great tool for your business "

Comments: I use this software for e-commerce marketing emails. I use it to follow up after sales and for sales and marketing to bring customers back.

Pros: I like that it populates product images from my website, even with manual send method. It also generates emails associated with customer interests. Customer support is very good.

Cons: There wasn’t really anything I didn’t like about this software except a glitch or two when sending mail manually.

  • Reviewer Source 
  • Reviewed on 25/09/2019
Kristie R.
Owner
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/11/2019

"Fantastic product for our business"

Comments: Our overall experience has been great. We have better insight as to who is viewing our emails, the links they click on from our email to access our website and the sales we generate from the emails we send out.

Pros: Very easy to use. I am able to create newsletters within 10 minutes (compared to approx. 45 mins on the previous software we used).
The reports provide good insight as to how successful each marketing campaign has been.

Cons: The cost can be prohibitive for small businesses but it is still cheaper than some of the competitors.

  • Reviewer Source 
  • Reviewed on 21/11/2019
Tracie R.
Business Owner
Automotive, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/05/2020

"SmartrMail the smart way to reach out for return customers"

Comments: All my questions were answered promptly and someone took the time to go through how do things as well as set up a an automation that was ready to use straight away, and that I could copy from when I wanted to create new ones too. I was really worried that support would fall away as soon as my trial ended but support is continuous and communication is top notch. I cannot speak highly enough of the people that have helped me. I am a small business that runs everything by myself so my time is very valuable. I spend a bit of time to set things up and SmartrMail puts things in motions at the set date. I do last minute checks to ensure the content is still the message I want sent. Staff are happy to send links and other relevant information relating to marketing strategies so I can learn as I go. I really doesn't get simpler than that for a business owner like me.

Pros: I love many things about SmartrMail. It's versatile and functionality is awesome. The integration into NETO was simple and I got the assistance I needed to help me fix a minor glitch. I love SmartrMails ability to select relevant items to suggest to my customers based on what they have purchased and the many other facets that come into play that are way above my comprehension. I don't need to be a marketing guru!

Cons: Aww maybe the price but don't we all want everything for less? The price is still fair but I wouldn't support it if it was much more.

  • Reviewer Source 
  • Reviewed on 19/05/2020
Philippa M.
Marketing Manager
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"SmartrMail Review"

Comments: We are able to stay in contact with customers through email and have created some beautiful campaigns which SmartrMail has helped us send. The customer service is always helpful and if you have any hiccups or challenges, they will help you through to find a solution.

Pros: Designing our own emails in InDesign, it is easy to then import GIFs and images into the emails for our weekly newsletter. For weekly emails, the system is intuitive and easy to use.
With the assistance of the team from Smartrmail, we've been able to create a range of automated campaigns to target customers and upsell other products.
The customer service team is great and reply to help requests very promptly.

Cons: Setting up automated campaigns and creating audiences with certain rules can be rather complex and easy to make errors, so it is essential you work with the Smartrmail team on this.

  • Reviewer Source 
  • Reviewed on 27/11/2018
Lily L.
Head of Ecommerce
Medical Devices, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/04/2020

"Great Customer Experience"

Comments: Because of the complexity of our launch, we are so pleased with the support that the team at Smartr Mail have given us during on-boarding. This has made it easy to troubleshoot issues and map out our initial setup as easily as possible. I did not expect this level of support, thanks guys!

Pros: Smartr Mail allows us to reach our specific market segments with accuracy and in a timely manner. It's smart segments functionality is amazing, and the fact that we can set up automations based around detailed parameters is extremely exciting for our business as we move into the future.

Cons: I needed to be a little better prepared.

  • Reviewer Source 
  • Reviewed on 29/04/2020