Connecteam

I can better visualize the work

Comments: It improved performance and internal communication with the entire team by keeping a work order and precise control of the hours worked

Pros:

Connecteam helps me validate the work that each employee does without having to be next to that person, we can communicate as a more united team in the work chat and be able to keep an improved order of the tasks that are pending to be done. This software helps me maintain a perfect order and a production with better results.

Cons:

Its multiple functions can be a little confusing at the beginning of learning how to use the platform, but it is something that with time you can learn the correct use

One Stop Shop

Comments: Overall, I am super happy with the program thus far. I look forward to seeing it during our busy season.

Pros:

If you are looking for a platform that can be your one stop shop for your employees, Connecteams seems to be the best application. From easy chats and updates to scheduling and time clock, and to top it off knowledge bases and courses. The platform is constantly upgrading and listening to their customers feedback, making it more accessible. The platform has been easy to pick up by all staff, young and old.

Cons:

My only complaint about Connecteams is the issue of inconsistent notifications for when forms have been submitted or approved.

Alternatives Considered: Blue Dog

Reasons for Choosing Connecteam: We wanted a system that could make our timesheet approval more smooth and efficient.

Switched From: Time Clock MTS and Google Calendar

Connecteam is working pretty good!

Comments: Pretty good! I would tell others to try it, it is not a pretty good tool!

Pros:

I like the ease of one click to log on, I used it every day all day so I am pretty aware of it's function and features offered. I do with I could unclick when I go to log out and and decided to do one more thing..... you can not back out of your log off! That is annoying.

Cons:

Finding the "role" you need to log in as can be annoying. I want to use a role I pick every day but i listed my role way down the list instead of under frequently used list.

Connecteam streamlines your time tracking, and keeps your team connected!

Comments: Overall we are very happy to be using Connecteam and our staff all agree it has made things much easier. From time tracking, to job briefings, milage reports, and gathering documents, there is nothing you cant do on Connecteam!

Pros:

Connecteam's time tracking is amazing! To be able to select from multiple jobs and sub-jobs, add notes, and even attachments such as milage, meals, hotels etc, it keeps our time tracking streamlined and simple. This helps our accounting department to be able to invoice for the exact amount of time spent at each clients facility, and gives a large overview of exactly where and what our staff was doing.

Cons:

Occasionally the app crashes, and it makes it difficult for our staff to sign in/out for the day. It is rare, but when it does happen, it causes a disturbance.

Little Police Department gets a Big help

Comments: The initial implementation was rocky, but as we used it and learned what it was capable of and what features were being added it has become an invaluable tool we use every day.

Pros:

Connecteam was easy to set up and deploy. The changes and improvements that came over the last year and a half or so were timely and (with 1 exception that was only an issue for about a month) improved the value of the program greatly.

Cons:

There is a bit of a learning curve for people who are not used to using an app for scheduling ( I still have officers calling me to make changes on the schedule they have permission to do). There are some training videos now, but initially it was a "learn as you go" program. I still don't know all the uses that the features we pay for can do.

Alternatives Considered: 7shifts, Sling and Homebase

Reasons for Switching to Connecteam: Honestly it was the only app that allowed for a shift to repeat every 32 days (which was the length of the cycle on the 4on/4off-2weeks days/2weeks nights schedule we were using at the time. That function has since been removed, and we needed it for a while, but I was able to use Excel to bridge the gap for a few months until we needed to adapt our schedule due to manpower changes.

A gamechanger for me as a General Manager

Comments: Connecteam has helped with managing our employee work time and scheduling tremendously. I have slowly implemented more and more features to benefit our company as a whole and I have been extremely happy with what I have implemented so far. The customer service has always been outstanding!!! Any time I have a question, they have been ready and willing to help me to the best of their ability. I am never disappointed in their service. Even if my question is not answered exactly as I had hoped, they have always offered solutions. Customer service with Connecteam is TOP NOTCH!

Pros:

Connecteam is helped my company handle employee timesheets. We previously did timesheets by hand and there were multiple human errors. It was very time-consuming for me. Connecteam has significantly increased our efficiency and improved my ability to prioritize other responsibilites. Implementing the application was a challenge only because our staff was resisting the change. Once they understood the ease, we were able to implement easily.

Cons:

There have been some small features that I have desired in my use of this platform, but nothing major. A little more customization with the scheduling would be nice. I have had to find work-arounds to fit our business - but it has worked out. I would like to be able to create a pdf of a schedule before it is published. Again, I have found alternatives to make it work.

Alternatives Considered: Lattice and Swept

Reasons for Choosing Connecteam: Connecteam seemed to fit better with our company and the goals we were looking to accomplish.

Switched From: Homebase

Reasons for Switching to Connecteam: Price and features played a role in my decision.

Online Breakroom

Comments: Very easy to use and set-up. Employees use this platform more than they used CrewApp.

Pros:

I'm able to send the schedule, allow team members to request time off, and clock in with 1 app. We can also stay in touch with announcements from home or the pool deck.

Cons:

The documents and knowledge base area is a little tricky to set-up, but it's super powerful. Once I learned it, it's amazing.

Alternatives Considered: Sling and When I Work

Reasons for Choosing Connecteam: Crew was going up in price. The features were limited, and they did not have a time clock feature.

Switched From: Crew

Reasons for Switching to Connecteam: Moving to Gusto payroll soon. ConnecTeam works with Gusto.

I Absolutely love Connecteam

Comments: I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients. They can't beleive how easy my office runs with this app. I have referred three other people (companies) to connecteam, one of which has already signed up and the other two are busy looking into it at present.

Pros:

It has made my life so much easier. I use the forms feature, times clock and quick tasks. Just love everything about this app. Love the feature of the geo-fence which prohibits personnel from clocking in until they are on site. Saved me alot on overbooked hours. I love the quick tasks that runs my office much smoother than the old fashioned diary.

Cons:

If I must be honest, the only thing that sometimes is irritating is that I am on advanced plan and can use most features, but some features are limited. I can use them but not to their full capacity. I would suggest that if your package allows for eg quick tasks that it allows the full function of quick tasks and not limited use. I have made a suggestion today to the lady that helped me from Connecteam to make it so the person I am assigning a task to cannot delete that task without my approval.

Alternatives Considered: Asana

Reasons for Switching to Connecteam: It was so user friendly. It took me two minutes to get hooked.

Outstanding

Comments: Helps me be very organized and makes my life easier when it comes to time sheets

Pros:

Small business support. Helps manage schedule and time sheets efficiently

Cons:

When you invite people it makes them work the job instead of letting them see it

Alternatives Considered: Google Calendar

Reasons for Switching to Connecteam: Looked interesting and wanted scheduling to become easier for event security

The UPS Store

Comments: Excellent, the support team is always available and can assist me with what I need.I would highly recommend this to any other companies, hence why we agreed to film the advertisement.

Pros:

Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/

Cons:

Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)

Connecteam six months in

Comments: Overall, the experience has been amazing. It has been a long journey, and we are still looking at rolling out some features to our teams. It has been challenging but anytime we have had an issue, the team on live chat has been outstanding and never failed to find a solution for us.

Pros:

Absolutely fantastic customer support in the live chat function. They never fail to find me a solution and explain it with pictures and videos (specifically set for my organisation). An amazing resource, available around the clock. The videos and articles in the help section are also very useful. Great layout in the kiosk. Ability to integrate time clock, courses, time off and job scheduling made our transition from paper to digital so easy.

Cons:

With three buildings, and various teams within those buildings all on different hours and shift patterns, it has been difficult to find a way to make policies work for us. We have managed this but it has been challenging.

Amazing Platform for Business development

Comments: Amazing! team always on hand to support me.

Pros:

I like the ease of use of the platform.

Cons:

Lack of offline availability for bad signal areas

Avis connecteam

Comments: This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

Pros:

This is a great and awesome application that I highly recommend to everyone. I have no problem with this software

Cons:

the support service is very fast in resolving problems

Best Software

Comments: Customer service in minutes. Always able to trouble shoot and answer my questions real fast. Knowledgable!! Love it!!

Pros:

Super user friendly. Has an immense amount of features compared to other software. I love their attention to detail. They have literally thought of everything!!

Cons:

I have mentioned to some of the staff that I have employees with different job roles that have different pay rates. There is no feature for me to enter the same employee but with a different job role/pay rate. It is only one job so for that one I am unable to use the software. A real shame. Hopefully this will be added soon.

Very easy to use

Pros:

This software is great for timesheet management

Cons:

I don’t have anything I dislike about the website.

Best I've found

Comments: Overall, it's been very easy to implement and navigate. The employees found it easy to download and start using right away. I like that it works for a small business.

Pros:

Ease of use and the support. I like that we don't have to sync with Quickbooks.

Cons:

I just inquired about blocking dates on the job scheduler for when we are closed.

Happy Company

Comments: It makes our business run smoothly. Its essential to what he have created. The support has been amazing. I always get a quick friendly response and a solution to any issues.

Pros:

How easy it is to use as an admin and a user. My remote staff can use it without issues. Also the forms! this is critical for our business.

Cons:

That It costs a lot of extra money per month for different features. I would love to be able to attach media to my updates sometimes. But it is not worth the price for us to have that feature.

Connecteam - Review

Comments: my overall experience about the application is very fair to be honest

Pros:

Programming and features as designed and very easy to use.

Cons:

time management and employee scheduling

Excellent tool with a bright future

Comments: Its been wonderful overall, the customer support is spot on.

Pros:

Connecteams geolocation feature, their timeclock, and employee management system are superb, easy to use, and configure. While task management and the calendar are a little cumbersome, I believe with additional time, money, and contracts they'll be the best in the business if they aren't already.

Cons:

Calendar, task management, and workflow could all use a bit of work. They feel barebones and difficult

Connecteam fro security

Comments: Great experience, using an app for work has never been easier.

Pros:

Easy to use, no glitches. tracking location is exact.

Cons:

none. there is obsoletely nothing wrong with this app.

Connecteam in a Residential Care Home

Comments: Very positive experience - great platform, still learning how we can utilise it to the best for us - but already it’s proving a massive benefit to the team and our business

Pros:

East to use, all-in-one solution to several problems we faced relating to our communication issues within our team.

Cons:

We are working with staff with different ability levels regarding technology or mobile application use. However, this is no fault of Connecteam but a part of our implementation process.

Joining connecteam

Comments: [sensitive content hidden] has been amazing to work with. He's very knowledgable and offered solutions to any problem we are facing as a company which is why we are switching to Connecteam.

Pros:

Very user friendly and solves all of our problems!

Cons:

N/A We love it! It'll take some time getting used to the new system but we're excited!

5 stars Plus

Comments: First class and prompt response times , great solutions provided at every turn

Pros:

Service and functionality , intuitive user friendly platform

Cons:

Absolutely nothing all seems to be brilliant

Awesome product

Pros:

Easy to use interface. The geolocation allows us to use the clock more precisely.

Cons:

Nothing. This app helped us transition from a very old manual process, to a more modern way to process employees hours

Review for Pennys Home Care New Zealand

Comments: Positive and enjoyable

Pros:

Easy to use and help is always easy to find with positive patient people. Thank you

Cons:

The timesheet feature doesnt sync with our payment software. This costs us money as we need to spend time doing it twice.