--- description: Learn more about Hostaway price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.com.au/software/152433/hostaway Page: 1 / 62\ Next: [Next page](https://www.capterra.com.au/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1524 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (63 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Channel Management Software](https://www.capterra.com.au/directory/30678/channel-management/software) ## Related Categories - [Property Management Software](https://www.capterra.com.au/directory/30929/rental-property-management/software) - [Holiday Rental Management Software](https://www.capterra.com.au/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.com.au/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Software](https://www.capterra.com.au/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.com.au/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Buildium](https://www.capterra.com.au/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 3. [DoorLoop](https://www.capterra.com.au/software/211768/doorloop) — 4.8/5 (704 reviews) 4. [ResMan](https://www.capterra.com.au/software/135182/resman) — 4.6/5 (601 reviews) 5. [Entrata](https://www.capterra.com.au/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Reliable Automation With Room to Improve" — 5.0/5 > **Tamzed** | *25 November 2025* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: Hostaway’s biggest strength is how well its features integrate into a single, easy-to-use platform. The automated messaging, calendar syncing, and channel management tools work smoothly together, which makes day-to-day property management much more efficient. It also offers strong connectivity with major booking channels, reducing double bookings and saving a lot of manual work. The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication. > > **Cons**: What I liked least about Hostaway is that some features feel less polished than the core channel-management tools. Certain integrations can be slow or require additional troubleshooting, and occasional sync delays create extra manual checks to ensure accuracy. The reporting functions, while useful, could be more customisable to better suit different property types and operational needs. Customer support is generally helpful but can sometimes take longer than expected to resolve more technical issues. Overall, the platform is strong, but these areas—system optimisation, deeper customisation, and faster support responses—would significantly enhance the overall user experience. ----- ### "Weenalyn Ybiernas from Hostaway is the best\!\!\!" — 5.0/5 > **Joseph** | *8 May 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Advanced software that is easy to use. But most of all, the customer service is exceptional\! \[sensitive content hidden\] has made all the difference in my business from helping me beyond the original support request. This has been the case for everyone I have worked with at Hostaway. > > **Cons**: Like all good things, sometimes you have to wait to get support. But I see this as a positive, this means that Hostaway are spending much needed time with their customers and waiting for their service is so worth it. > > Best experience I have had with any software company, EVER\! I would recommend to anyone using property management software\!\!\! ----- ### "Great Customer suport" — 5.0/5 > **Ella** | *5 February 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Customer support has been absolutely fantastic. My call was answered almost instantly, and \[sensitive content hidden\] was incredibly knowledgeable and patient. They took the time to properly understand my issue and went above and beyond to make sure everything was fully resolved. It’s rare to come across service this efficient and genuinely caring — I really appreciate the effort and professionalism shown throughout the whole interaction.” > > **Cons**: Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance. Improving the navigation and clarity of a few workflows would really enhance the overall experience ----- ### "Great Customer Service" — 5.0/5 > **Marinda** | *3 October 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Great support from the the team at Hostaway. \[sensitive content hidden\] took time to help trouble shoot technical issues > > **Cons**: The code to display booking calendars on external websites did not work correctly, so we had to use a work around. > > Great support form the team, \[sensitive content hidden\] took time to help trouble shoot technical issues and came up with a solution to the problem ----- ### "\[sensitive content hidden\] made everything smooth as butter when signing up" — 5.0/5 > **Christopher** | *27 October 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier. The integration with Airbnb, Booking.com, and other OTAs is seamless, and the automated messaging and calendar syncing save a lot of time. \[sensitive content hidden\] was always responsive and helpful when setting things me up. > > **Cons**: The platform can feel a bit overwhelming at first because of the number of features. Some reports and analytics could be more customizable, and occasional syncing delays between channels can cause minor inconveniences. The pricing is also slightly higher than some competitors for smaller hosts. > > Overall, Hostaway has been a reliable and efficient platform for managing short-term rentals. Once the initial setup is complete, it runs smoothly and significantly reduces manual work. Despite a few minor issues, it’s a great tool for hosts or property managers looking to scale their business efficiently. I’d recommend it to anyone managing multiple properties. ----- Page: 1 / 62\ Next: [Next page](https://www.capterra.com.au/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data