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What Is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a complete enterprise resource planning (ERP) system with built-in intelligent technologies, including AI, machine learning, and advanced analytics. It helps companies adopt new business models, manage business change at speed, orchestrate internal and external resources, and use the predictive power of AI. Benefit from tight, native integration between processes, industry depth, and a consistent in-memory data model.

Who Uses SAP S/4HANA Cloud?

SAP S/4HANA Cloud is designed for fast-growing mid-sized companies to large enterprises, in all industries, offering deep and broad functionality combined with a high degree of flexibility.

SAP S/4HANA Cloud Software - View your cash position
SAP S/4HANA Cloud Software - Working Capital Analytics
SAP S/4HANA Cloud Software - Social Marketing
SAP S/4HANA Cloud Software - Pipeline Forcasting

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Reviews of SAP S/4HANA Cloud

Average score

Overall
4.3
Ease of Use
3.8
Customer Service
4.0
Features
4.3
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shovon
Shovon
Business Analyst in Bangladesh
Verified LinkedIn User
Consumer Goods, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A CRM for Big Company with great integration functionality

5.0 2 years ago

Comments: Good to have for a big company to manage the business and control all the layers

Pros:

Hard to integrate but once done, very easy to use. As this goes by TCode for different function and access, it gives the freedom to manage access within users as well as easy to extract data which is almost same in all modules/TCodes.

Cons:

Integration requires a lot of time, automation is not that advance within the system and requires external process to maintain.

Audrey
Audrey
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One of the best ERP systems in the cloud

4.0 last year

Comments: My accounting entries were quite simple to enter. Very little work is required, and it's simple to pick up and expand. Once done on an Excel spreadsheet, the process is now unnecessary because all participants have access to the data.

Pros:

The project management tools in SAP S/4HANA Cloud make it easy for me to keep track of my customers' endeavors. My experience with SAP S/4HANA Cloud over the past year has convinced me that it is the best cloud-based enterprise resource planning (ERP) solution currently on the market. I like it a lot because of how well it can examine and process a transaction.

Cons:

It's very expensive to set up, whether you're paying for the cloud infrastructure itself or for a consultant to help you get started. There are also significant ongoing costs associated with things like upgrades and keeping your system secure.

Anjum
BI Engineer in Germany
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best ERP System I have ever used

4.0 last month New

Pros:

SAP S/4 Hana is the best ERP system with easy integration with everykind of business.

Cons:

The initial onboarding can be a little difficult.

Doug
IT and Customer Support in US
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Why do we still suffer this program?

1.0 3 days ago New

Comments: The overall experience is not great. It's a game of mental gymnastics every time I need to use the program, having to memorize a specific order of oddly placed button clicks to accomplish simple tasks. Our clients who use SAP always speak in SAP-jargon and somehow expect us to understand them, making the experience worse.

Pros:

It was slightly better than SAP 3 or whatever the native desktop app we switched from was. It has okay customization options so you can remove some unused buttons, but that was the only improvement.

Cons:

I honestly dread hearing that we are taking on a new client that uses SAP. Sure, SAP can be a powerful tool and has a lot of features, but it is too overwhelming. You need a weeklong course to just understand the basics of this program. Every function (and there are SO MANY) is not clearly labeled, instead using some alpha-numeric code (VL02, MIGO, etc), or a title that doesn't really match what it is you are trying to do. I've never used a program that takes so many button clicks to accomplish simple tasks like printing a Bill of Lading. The UI is extremely outdated.

Velda
Calibration Tech in US
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

A must have for your business

5.0 last week New

Pros:

I love the convenience of being able to track inventory, cost, quality plans and so much more all in the same application

Cons:

Getting comfortable with the layout and then BOOM an update